This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. Compensation: $16-25 per hour based on experience. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. Qualifications - High School diploma or equivalent - Previous experience in monitoring rent collections and managing delinquencies - 2 years of previous experience in property management - FDCPA knowledge - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to exchange accurate information effectively over the phone Requirements - The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload Benefits - Comprehensive benefits package available: including medical, dental and vision - 401k retirement plan with employer matching - Paid time off - Paid holidays

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. MUST reside in Eastern or Central time zones. Compensation: $15/hr plus bonus Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Responsibilities - Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts - Providing thorough, efficient, and accurate account updates on computer files for each call made or received - Counseling delinquent consumers to assist in finding funds to meet their payment obligations - Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties - Complying with and staying up-to-date on all TSI policies and procedures - Maintaining knowledge of functional areas, company policies, and procedures - Performing other duties as assigned by management Qualifications - High School diploma or equivalent - Access to high-speed internet required - FDCPA knowledge preferred - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to remain in a stationary position 95% of the time - Ability to exchange accurate information effectively over the phone Physical Requirements - Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols - Frequently required to sit, stand, walk, talk, hear, bend and reach - Ability to reach with hands and arms - Occasionally lift and/or move up to 20lbs with or without accommodation - Ability to stand for long periods of time with or without accommodation Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. For Remote Positions - The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload Benefits - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime. This will be on the job training and the hours during training will be 8:00 am to 5:00 pm, Monday – Friday. Primary Responsibilities: - Collecting, reconciliation, research, correspondence, and independent problem solving. - Reconciles complex, multi-payment accounts. - Submits appeal letters on underpaid claims as directed. - Interprets payer contracts to determine if payment and adjustment is accurate. - Reviews EOB's for denials, along with posting corrected adjustments in order to balance accounts. - Identifies needs for process improvements and creating/enhancing processes in the PFS department. - Promotes positive teamwork within department and among employees. - Works with all hospital departments for proper coding and billing procedures. - Follows all departmental, hospital, and regulatory policies and procedures, including HIPAA requirements. - Utilizes top customer service skills with all customers: patients, government agencies and commercial insurances. - Reconciles accounts on a daily basis to determine underpayment, overpayment or contractual adjustment correction. - May be assigned to process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivity. - Coordinates with other staff members and physician office staff as necessary to ensure correct processing. - Reconciles, balances, and pursues account balances and payments, and/or denials, working with payor remits, facility contracts, payor customer service, provider representatives, spreadsheets and the company’s collection/self-pay policies to ensure maximum reimbursement. - May be assigned to research payments, denials and/or accounts to determine short/over payments, contract discrepancies, incorrect financial classes, internal/external errors. - Makes appeals and corrections as necessary. - Builds strong working relationships with assigned business units, hospital departments or provider offices. - Identifies trends in payment issues and communicates with internal and external customers as appropriate to educate and correct problems. - Provides assistance to internal clients. - Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issues. - Provides assistance and excellent customer service to patients, patient families, providers, and other internal and external customers. - Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accounts. Reduces Accounts Receivable balances. - Uses systems to document and to provide statistical data, prepare issues list(s) and to communicate with payors accurately. - Works independently under general supervision, following defined standards and procedures. - Uses critical thinking skills to solve problems and reconcile accounts in a timely manner. - External customers include all hospital patients, patient families and all third-party payers. - Internal customers include facility medical records and patient financial services staff, attorneys, and central services staff members. Qualifications - High School Diploma/GED - Must be 18 years OR older - 1+ years of hospital/facility collections experience, including follow‑up, appeals, and denied claims - 1+ years of recent experience in follow-up with Medicaid or Medi-Cal Managed Care plans, including handling appeals and denials. - Experience navigating within an insurance portal to work denied hospital claims to resolution. - Experience reviewing and interpreting UB 04 claim forms, including CPT, ICD 10, and HCPCS. - Proficient in Microsoft Office Suite – including Microsoft Word, Microsoft Excel, and Microsoft Outlook - Ability to work Monday – Friday, 08:00 am – 05:00 pm CST Preferred Qualifications - Experience with follow up on Medi-Cal or Medi-Cal Managed Care - Working knowledge of ICD-10 and CPT/HCPCS Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re hiring Remote Account Specialists to help consumers resolve their medical accounts. If you’re motivated, goal-driven, and confident communicating in challenging situations, this is a high-earning opportunity with long-term career potential. We provide paid training. What You’ll Do - Communicate with consumers by phone to resolve outstanding medical accounts - Provide clear, professional guidance and offer achievable financial solutions - Use problem-solving skills to navigate difficult conversations - Meet performance goals in a fast-paced, competitive environment Qualifications - High school diploma or GED - Strong communication skills - Ability to think quickly and stay professional under pressure - Drive to meet goals and earn uncapped commission Benefits - Hourly Pay + Uncapped commission - Full benefits package (Medical, Dental, Vision, Supplemental) - Company-paid $10,000 life insurance policy - 401(k) with 4% company match after 60 days - Performance incentives, bonuses, and referral rewards - Advancement opportunities - Supportive, team-focused culture - 401(k) - 401(k) matching - Dental insurance - Employee assistance program - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid time off - Referral program - Retirement plan - Vision insurance Company Description We are the nation’s largest purchaser of healthcare receivables, known for treating patients with professionalism, empathy, and respect. Our team helps consumers find realistic financial solutions while representing our clients with integrity. The AssetCare mission is to help people burdened with medical debt achieve long-term financial wellness through a compassionate, flexible, and patient-focused approach, while enabling healthcare providers to improve financial outcomes.