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Amplify Education provides digital products and professional services that empower students, teachers, and parents to approach K-12 education in new ways. The A
Knowledge Product Owner
Location
United States
Posted
159 days ago
Salary
$134K - $145K / year
Seniority
Senior
Job Description
Knowledge Product Owner
Amplify Education
• Serve as subject matter expert on selection, management, design, enhancement, and delivery of knowledge management strategies. • Own content governance standards and knowledge lifecycle management processes, including article standards, metadata, and content feedback loops. • Partner closely with Knowledge Governance Managers to implement and manage systems configurations. • Continuously refine search optimization standards to maintain and improve the accuracy and relevance of search results. • Explore AI tools to improve knowledge repository efficiency and support quality. • Manage migration of data and content from legacy knowledge systems to corporate standards. • Collaborate with Business Systems Product Owners and distributed System Owners across the enterprise. • Serve as the strategic liaison between business systems teams and subject matter experts. • Lead the creation of functional specifications for new LMS features. • Collaborate with Sales, Marketing, Supply Chain, internal support, and leadership to define and prioritize the product vision.
Job Requirements
- Experience with Salesforce Knowledge or similar knowledge management systems
- Experience with LearnUpon, or similar learning management systems
- Bachelor's degree in information services, IT, computer science, business or related field
- 5+ years of recent experience as a Business Analyst/Product Owner
- Proven experience in Agile development environments
- Ability to contribute effectively across business units within a fast paced, fluid environment to achieve long term organizational goals
- Strong written and verbal communication skills for diverse stakeholders (IT, business users, management, vendors, remote and offshore team members)
- Demonstrated ability to successfully manage multiple projects independently with strong analytical and problem-solving skills.
Benefits
- 401(k) plan
- Stock options
- Competitive health insurance and mental health options
- Basic life insurance
- Paid time off
- Parental leave
- Access to best-in-class development programs
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