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Amplify Education logo
Amplify Education

Amplify Education provides digital products and professional services that empower students, teachers, and parents to approach K-12 education in new ways. The Amplify team represen

Project Manager, Customer Experience – Fixed Term

Location

United States

Posted

115 days ago

Salary

$80K - $90K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Project Manager, Customer Experience – Fixed Term

Amplify Education

• Lead and support complex, cross-functional projects • Ensure teachers are prepared to successfully implement Amplify curriculum in classrooms • Coordinate teams to gather documentation in support of professional development product certification with state education agencies • Support readiness efforts to expand teacher professional development into new and existing markets • Organize efforts to standardize processes for regional design of professional development assets • Create a system to provide centralized product updates to all customer facing teams • Engage closely with customer-oriented teams to deliver high-quality outcomes that align with strategic business objectives • Ensure smooth and cohesive operations of the Customer Experience team

Job Requirements

  • Bachelor’s Degree or equivalent practical experience
  • 3-5 years managing multiple complex projects simultaneously
  • Strong experience in the K-12 education landscape, such as school operations or Edtech
  • Experience designing and implementing end to end processes from a stated goal or outcome
  • Experience effectively managing and prioritizing multiple projects to meet deadlines
  • Experience building data visualizations that help communicate progress and drive decision making
  • Experience synthesizing large amounts of disparate information into concise, actionable, and impactful reports or other communications medium to a wide variety of audiences
  • Tech and data savvy - exceptional with Google, Apple, and/or Microsoft office suites (e.g. word processing, excel/sheets, slides/decks);
  • proficient in Salesforce and similar platforms; and eager and able to pick up any new technology or software with ease
  • Experience working across multiple teams, often with multiple managers, in highly complex, fast-paced, and evolving situations.

Benefits

  • 401(k) plan
  • competitive health insurance and mental health options
  • basic life insurance
  • paid time off
  • parental leave
  • access to best-in-class development programs

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