This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description EPM is growing, and we are seeking an Account Manager to join our team. You’ll be responsible for overseeing the loan file through its lifecycle, ensuring all documentation needs are met and relevant stakeholders are kept updated throughout the process. The ideal candidate has experience in wholesale lending, with the ability to manage a variety of loan products and a large pipeline. If this sounds like you, apply today! Key Responsibilities - Once assigned a file; organize approvals and ensure all conditions are marked and met. - Conduct Welcome Call with client within 24 hours of approval; set expectations, clarify conditions, and confirm loan timelines. - Ensure signed disclosures, verify loan conditions, and order necessary reports (e.g., AVMs, IRS, flood zone). - Track document uploads, review client submissions, and follow up on outstanding conditions to ensure loan progress. - Verify all conditions are met, confirm final loan terms with the client, and ensure closing is scheduled. - Monitor for expired Estimated Closing Dates (ECD), follow up on lock expirations, ensure timely loan submissions, process Change of Circumstances (COC), and update the lock as needed. - Review active loans, prioritize closings, and ensure all required documents are submitted for final approval. - Additional responsibilities related to business needs. Qualifications - 3+ years of wholesale account management experience required, with previous experience as an underwriter preferred. - Extensive knowledge of a wide variety of loan products and programs. - Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively interact with clients, stakeholders, and team members. - Self-motivated, detail-oriented, and dependable, with the ability to work independently and manage multiple priorities in a fast-paced environment. - Highly efficient in time management, with strong organizational skills and the ability to prioritize tasks to meet deadlines. - Proven ability to manage a high-volume pipeline while maintaining accuracy and attention to detail. - Proficiency with Encompass loan origination system required. Company Description Founded at the height of the mortgage crisis in 2008, EPM has rapidly evolved into one of the leading mortgage lenders in the U.S. Our vision is clear: to live in a world where everyone has the opportunity for the American Gift. We strive to offer top-tier financial services, exceptional communication, and unwavering assistance to our clients. Our goal is not only to facilitate homeownership but also to empower individuals and families through informed financial decisions, by closing one loan perfectly at a time. - Headquartered in Atlanta, GA, EPM is licensed in 50 states. - Provides an array of lending resources such as Conventional, FHA, VA, 203K, Reverse, and USDA loans. - Proud to be a trusted Seller/Servicer for Fannie Mae, Freddie Mac, and Ginnie Mae, ensuring that our clients have access to reliable and competitive financing options. - EPM is an equal opportunity employer committed to creating an inclusive environment for all employees.

• The Vendor Account Manager will have ultimate responsibility for delivering a high level of service to our vendors every day • Own the day to day interaction with the vendors • Act as a single point of contact for vendor escalations • Work with the Transportation Provider (TP) to follow through on service issues • Utilize data to develop and deliver performance improvement plans (PIP) • Conduct monthly provider performance evaluations • Conduct off boarding for providers not meeting standard expectations • Deliver timely, accurate and professional operational support to all vendors • Demonstrate proactive leadership by working with internal MTM teams and external client teams • Build and sustain a strong working partnership with assigned transportation providers • Handle inbound service requests and ensure proper assignment or addressing • Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management • Meet or exceed assigned KPI’s and business objectives • Submit provider configuration changes to data management team

Role Description The Account Manager plays a pivotal role in driving revenue growth through strategic account management and new business development. This remote position focuses on the U.S. Midwest and Texas region and requires approximately 50% travel. The ideal candidate is proactive, highly organized, and skilled at cultivating long-term relationships with end users and channel partners. Qualifications - Bachelor’s degree - 2+ Years with direct B2B customer engagement sales, technical service, customer service or equivalent - Bi-lingual in English and Spanish - Demonstrated success in managing B2B accounts and driving sales growth - Proficiency in CRM systems, Microsoft Office Suite, and other relevant business tools - Strong communication, negotiation, and presentation skills - Ability to travel by car, air, or other means as required Requirements - Bachelor’s degree in chemistry, Chemical Engineering, Business, or related field (preferred) - Technical background to complement selling skills (preferred) Benefits - Health, Dental, Vision, Life, Short and Long-Term Disability Insurances - Health Savings Accounts - 401(k) matching - Paid Time Off (PTO) - Employee Assistance Program (EAP)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Executive Account Manager is responsible for managing the relationship of top tiered existing assigned T2 customer accounts as well as add on sales. The Executive Account Manager provides important customer updates, new solutions being offered, and events. In addition, the Executive Account Manager is responsible for the renewal activities associated with the customer. This position reports to the Director of Customer Success within the Customer Experience department. Qualifications - Extensive knowledge of T2’s software products, services, and processes. - Extensive knowledge of various operating systems and software products (e.g., word processors, spreadsheet programs, etc.). - Strong time management skills. - Knowledge of the parking industry. - Knowledge of T2’s products, hardware, and services. - Ability to push self to constantly improve. - Ability to maintain a positive attitude and enthusiasm. - Ability to read, analyze, and interpret financial reports, business, professional, and technical documents. - Ability to respond to common inquiries or complaints from customers and staff. - Ability to write presentations, articles, routine reports, proposals, and correspondence. - Strong ability to effectively present information and respond to questions from prospects, customers, management, and staff. - Ability to calculate figures and amounts such as discounts and percentages. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. - Ability to prioritize tasks and tactfully negotiate priority with end users. - Ability to work under deadline pressure and extra hours if needed. Requirements - Maintains regular contact according to targeted frequency with assigned accounts. - Plans and schedules strategic customer in-person visits. - Attends and participates in industry and company conferences. - Provides content and presents throughout company/industry conferences. - Fulfills regularly scheduled checklist of items to be covered with clients such as current company initiatives. - Follows up on sales leads and develops leads. - Develops and delivers sales presentations, product demonstrations, and proposals. - Closes sales in a professional and effective manner. - Ascertains whether clients have successfully adopted products and services. - Evaluates product & service marketability in terms of customer’s technical needs. - Proactively obtains training on products, services, pricing models, contracts. - Accepts personal responsibility for following up on deliverables owed to client. - Introduces client to new company offerings and pricing changes. - Identifies client issues, creates plan for follow-up and stays on top of these issues. - Actively engages with other Account Managers for knowledge transfer throughout the team for continued growth in the Account Management role. - Works with business development, marketing, customer service, and other internal departments to ensure accounts are well-served. - Creates quotes to existing customers for T2 Systems’ products and services. - Works to meet and/or exceed their annual financial quotas and renewal targets. - Provides documentation to support closed sales and process shipping requests for product fulfillment. - Fully documents customer contacts in T2 Systems’ CRM program (SalesForce.com). - Provides input to R&D and Marketing based on knowledge of the marketplace gained from interaction with customers and prospects. - Keeps abreast of industry trends/issues that may impact T2’s clients’ operations. - Utilizes Salesforce.com and maintains the highest levels of data integrity. - Conducts after-order follow-up in recognition of the fact that we are in repeat business. - Maintains knowledge of and adheres to company organizational procedures and policies regarding pricing, deliveries, warranty service, sales terms, forecasts, records, reports, vacation scheduling, and so on. - Works with the Account Management team to develop reports that allow all Account Managers to understand areas of opportunity and support campaign tracking. - Works with the Account Management team to document and improve process efficiency. - Works with the Account Management team to follow up on and complete Account Renewals on accounts with little to no changes to existing contract. - Establishes friendly business and personal relationships with all potential customers for all assigned product lines in the assigned territory. - Works with Director of Customer Success on targeted calling campaigns. Company Description T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC. We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead. If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!