• Design and implement cloud-native database infrastructure using Terraform /Ansible to provision managed DB instances in multi-clouds (RDS/Azure DB /Cloud SQL) and self-managed clusters • Automate Configuration Management, security hardening, and patching of database instances across all environments. Automate workflows to reduce manual effort and improve reliability. • Develop internal tools and scripts (Python/Bash) to enable production support teams to manage their own database instances and environments safely. • Integrate advanced observability platforms (Dynatrace, CloudWatch) with AIOps tools to establish SLOs and train models for anomaly detection and proactive forecasting of database degradation like predicting slow queries or imminent connection pool exhaustion). • Design, deploy, and govern AI-powered agents (using Azure Copilot /AWS Bedrock) to achieve autonomous self-healing capabilities and automated resource management. • Implement advanced monitoring (CloudWatch, Dynatrace) for key database metrics (SLIs/SLOs) like latency, throughput, error rates, and connection pools. Develop and train predictive ML models to analyze historical telemetry and forecast potential system outages or performance bottlenecks and configure proactive monitoring and alerting for critical services. • Execute backup strategies and validate recovery procedures using Rubrik and Perform restores as needed • Work closely with application operations / Production support teams to troubleshoot issues on database layer (performance, locks, schema) and the platform layer (multi-cloud /middleware /network, resource limits) to find the root causes • Lead incident response and root cause analysis (RCA) for database outages, performance degradations, and data integrity issues. Collaborate with DBAs and application teams for root cause analysis. • Implement AI tools to perform real-time Root Cause Analysis (RCA), correlate complex event data (logs, metrics) and auto-generate runbooks • Define and automate scaling strategies (read replicas, sharding, auto-scaling) based on predicted load and business growth. Provide input for capacity planning and resource optimization. • Implement cost management policies, including rightsizing instances, managing storage tiers, and defining lifecycle rules for backups and snapshots. • Support DBA teams in performance tuning initiatives. • Implement robust secrets management solutions (AWS Secrets Manager, HashiCorp Vault) for database credentials, ensuring applications retrieve secrets securely at runtime. • Ensure database environments meet regulatory requirements (PCI, HIPAA, GDPR) through encryption-at-rest and in-transit, audit logging, and automated compliance checks. • Define and enforce least-privilege access policies (IAM roles, service accounts) for databases. • Implement encryption and data masking policies as directed. • Manage security and compliance by utilizing AI agents to detect configuration drift and auto-generate compliant updates for IAM, network, and security policies.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring an Operations Manager, Property & Projects to help keep work moving across multiple operational priorities. This role will support project execution, property-related coordination, process consistency, and day-to-day accountability. The ideal candidate is highly organized, proactive, and comfortable working across several moving parts at once. This person will play a key role in helping teams stay aligned, surfacing risks early, and improving execution across the business. We welcome remote applicants who are excited to establish a longer-term presence in Chattanooga. Responsibilities - Coordinate operational workflows tied to projects, properties, and team follow-through - Track progress, timelines, open items, and execution priorities across workstreams - Help improve communication between internal stakeholders and external partners - Support process consistency across recurring tasks and operational activities - Escalate delays, risks, and unresolved issues in a timely manner - Assist with performance tracking, reporting updates, and operational documentation - Help maintain SOPs, trackers, and workflow tools used across the business - Partner with leadership to improve day-to-day execution and accountability What Success Looks Like - Priorities are tracked clearly and followed through consistently - Teams have better visibility into what needs attention and what is behind schedule - Project and property workflows are more organized and reliable - Operational issues are identified early and handled proactively - Communication improves across teams, vendors, and stakeholders Qualifications - Experience in operations, project coordination, property management, or a related field - Strong organizational skills and attention to detail - Ability to manage multiple deadlines and competing priorities - Experience using spreadsheets, trackers, and workflow systems - Strong communication and follow-up habits - Real estate or service operations experience preferred - Open to relocating to Chattanooga within year 1 (not required upfront) Compensation - Base salary of $90,000 annually, plus performance-based incentives - Total annual earnings potential of $130,000 to $180,000 - Flexible schedule - Employee assistance program - Professional development support - Referral program - Opportunity for transition into a full-time permanent role based on performance - Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits

• Webinar Preparation & Setup • Coordinate and prepare logistics and systems for upcoming webinars and investor events • Configure webinar platforms and ensure all technical systems are ready before events • Create and manage webinar registration and sign-up forms • Prepare and format webinar presentation slide decks • Update presentation slides when needed • Content & Event Coordination • Prepare speaker bios and headshots for webinar promotion • Organise marketing materials and assets required for webinars • Coordinate partnership or affiliate requests related to webinars • Manage and configure affiliate links and tracking if required • Marketing Campaign Execution • Prepare promotional materials for webinars across email, WhatsApp, and social media • Support webinar marketing campaigns across multiple channels • Marketing & Email Funnels • Implement webinar-related campaigns, including investor follow-ups and member/non-member campaigns • Write and set up post-webinar email follow-up sequences and automations

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com. The Employee Services Manager is responsible for overseeing the operational processes that support HR and benefits administration services. This role ensures accurate, compliant, and efficient execution of daily workflows, service-level delivery, and regulatory requirements. The manager partners with service delivery teams and cross-functional departments to drive process improvements, automation opportunities, and audit readiness. Responsibilities - Own and manage operational processes across Benefits Administration, COBRA/Direct Bill, and related services - Oversee daily workflows to ensure compliance with service-level agreements (SLAs), quality standards, and regulatory requirements - Develop, implement, and monitor process documentation, controls, and standard operating procedures - Partner with audit and compliance teams to maintain control matrices and support reviews - Identify, evaluate, and implement process improvements, automation, and efficiency opportunities - Use data and metrics to monitor performance, identify trends, and escalate issues requiring leadership attention - Support new client implementations and ensure smooth integration into existing operations - Provide coaching, performance feedback, and professional development for direct reports - Facilitate training to ensure team members are proficient in processes and compliance standards - Contribute to annual cycle activities such as Open Enrollment planning and execution - Collaborate with other departments to align processes and advance organizational initiatives - Perform other operational duties as assigned by leadership Competencies - Effective communication skills via telephone, email, and in-person - Must be willing to adapt and display positive attitude - Ability to work independently and as part of a team - Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace - Maintain punctuality and adherence to set schedule with extra hours as needed - Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues. - Analytical skills; strong research and follow up skills - Ability to multi-task - Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace; maintain punctuality and adherence to set schedule with extra hours as needed; have solid research and follow-up skills - Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues - Strong process management and organizational skills - Analytical and data-driven decision-making capabilities - Ability to identify root causes, resolve complex issues, and implement sustainable solutions - Effective collaboration and communication across departments - Adaptability in a dynamic environment with shifting priorities - Detail-oriented with strong follow-through to ensure compliance and accuracy Qualifications - 5+ years of operational management or process-focused leadership experience. Strong knowledge of employee benefits, COBRA, and related federal/regulatory requirements - Proficiency with Microsoft Office and HRIS/benefits administration platforms - Experience in process improvement methodologies (e.g., Lean, Six Sigma) preferred - Bachelor's Degree #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.