• Coordinates care services with pod leader to ensure that patients have access to a comprehensive set of services tailored to their needs throughout their healthcare journey • Works collaboratively within the care team to develop and manage personalized care plans, address care gaps, and engage with other resources to ensure access to care • Coordinates the transition of care for patients throughout the continuum to ensure patient needs are met accordingly and to ensure that avoidable hospital admissions do not occur • Coordinates and facilitates High Risk Huddles along with ensuring that follow-up actions are completed • Prioritizes patients based on the severity and urgency of their conditions to ensure that the most critical cases receive immediate attention • Reviews medical records to identify gaps in care and coordinate services with the care team to manage these issues • Regularly updates patient care plans • Performs thorough nursing assessments via telephone of patients to maximize or improve current health outcomes • Provides education to patients and/or their caregivers on disease education, medication, health maintenance, and disease prevention to promote self-management and improve health outcomes • Demonstrates strong clinical skills, critical thinking abilities, and effective communication in their interactions with patients, caregivers, providers, fellow care team members, etc. • Documents necessary interactions, assessments, updates, etc. in patients' medical records according to processes and guidelines • Serves as liaison between patients, providers, resources, etc. to ensure seamless care delivery • Facilitates communication of patient status and plan of care during transitional experiences such as home to hospital, hospital to post-acute care and back to home

• Lead the architecture, design, implementation, and operation of enterprise IAM solutions across on-premises and cloud environments. • Drive adoption of a Zero Trust, identity-centric security model, including least privilege access, continuous authentication, and adaptive access controls. • Partner with Security Engineering teams to implement and manage Privileged Access Management (PAM) solutions, including credential vaulting, session monitoring, and just-in-time (JIT) access. • Own and automate identity lifecycle processes (Joiner-Mover-Leaver) to ensure timely, secure, and auditable access. • Collaborate with Product Engineering, Infrastructure, Cloud, HR, and Cybersecurity teams to deliver IAM initiatives end-to-end. • Lead cross-functional initiatives, influence stakeholders, and translate complex IAM concepts for both technical and non-technical audiences. • Maintain and evolve IAM standards, policies, documentation, and procedures to support operational consistency, compliance, and audits. • Provide clear, consistent communication and reporting on IAM posture, risks, and progress to leadership and stakeholders. • Oversee user onboarding, offboarding, access changes, and periodic access reviews to ensure compliance and audit readiness. • Manage certificates, secrets, and cryptographic keys across applications, infrastructure, and cloud platforms. • Implement and govern privileged identities, credential vaulting, JIT access, and privileged session management capabilities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Maven is seeking a Manager, Payments Integrity & QA to lead and scale our payment operations quality framework. Reporting to the Senior Manager, Configuration & QA, you will move beyond audit execution to architect a robust and scalable, end-to-end payment integrity program. You will be responsible for building a high-performing team of Payments Integrity & QA analysts, developing internal audit protocols and accountability standards to maintain high-integrity payment operations, and partnering with Product/Engineering to automate fail-safes that ensure payment accuracy at scale. As a Manager, Payments Integrity & QA at Maven, you will: - Develop and implement comprehensive payment accuracy QA policies, procedures, and tracking mechanisms to ensure a "gold standard" for payment integrity. - Oversee the execution of quality assurance audits on payment transactions, evolving the process from manual sampling to scalable and data-driven, risk-based auditing. - Act as the primary point of contact and subject matter expert for all external client audits; manage the end-to-end audit lifecycle, from initial data requests to the presentation of findings, ensuring Maven’s internal administrative excellence is clearly demonstrated. - Lead cross-functional discussions to categorize findings and conduct deep-dive root cause analyses, ensuring that errors are not just identified but structurally prevented. - Collaborate cross-functionally to implement corrective action plans and hold partners accountable to performance SLAs. - Serve as the business owner for payment integrity tools; partner with Product/Engineering to design application enhancements and automated fail-safes. - Recruit, onboard, and manage a team of Payments Integrity & QA analysts, fostering a culture of high attention to detail and continuous operational improvement. Qualifications - 8+ years in payment/claims analysis or auditing, with a strong preference for healthcare payer or insurance backgrounds. - Proven track record of managing and coaching teams, with the ability to build influential relationships with executive leadership. - Extensive experience using data and analytics tools (e.g., Looker) to identify patterns and drive business judgment. - Significant experience "creating order from chaos" and building processes in a fast-paced, entrepreneurial environment. - Proficiency in Asana, Jira, and Looker to manage workflows and report on program health preferred. Requirements - This role requires active work authorization in the US. Benefits - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships. - Hybrid work, in office meals, and work together days. - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+). - Annual professional development stipend and access to a personal career coach through Maven for Mavens. - 401K matching for US-based employees, with immediate vesting.

• Own end-to-end studio operations and lead a multiple person design & development team, ensuring balanced workloads, high efficiency, and consistent delivery • Drive team performance through 1:1s, feedback, coaching, and continuous improvement • Build, execute, and maintain a scalable project management and delivery structure across client and internal growth initiatives • Own resourcing, timelines, dependencies, and task allocation across multiple concurrent projects • Act as the primary operational point of contact for the team ensuring clarity on briefs, scope, and expectations • Ensure all work is delivered on time, within scope, on budget, maintaining high availability and reliability • Oversee time tracking of contractors, budget tracking, accurate billing, and client invoicing • Manage studio tools, software, resources, schedules, and documentation, resolving operational and logistical issues proactively • Maintain quality control across all outgoing work and continuously improve workflows and best practices • Track studio performance, prepare reports, update leadership, and lead weekly team and project meetings • Create proposals, contracts and other documentation based on need • Help lead company wide initiatives that include AI initiatives and internal tools