Maven Clinic

• Own interview scheduling end to end, across multiple roles and time zones simultaneously (75+ per week) • Coordinate candidate travel and logistics where needed • Keep candidate records accurate and up to date in Greenhouse and ModernLoop • Serve as a warm, responsive point of contact for candidates throughout their experience • Partner closely with recruiters, sourcers, hiring managers, and interviewers to keep the process moving • Spot inefficiencies and propose process improvements — we want your ideas • Contribute to team projects that raise the bar on coordination quality and candidate experience

• Provide virtual care and support to adult members via 20-minute video consults and asynchronous messaging around: • Breastfeeding basics • Establishing a good latch and making positional corrections for best success • Understanding a normal experience • Pumping • Avoiding formula, combo feeding, and/or formula feeding • Resources and actionable steps • Capture encounter summary documentation in our practice management system, MPractice • Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups • Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Title: Senior Associate, Workforce Planning Location: New York, NY; Boston, DC, Chicago, Seattle, and San Francisco Remote, US (Hub cities) Work Type:Remote, Hybrid Job Description: Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. About the team We're looking for a Senior Analyst, Workforce Management to own demand and supply forecasting across Maven's multiple member-facing services and workflows, monitor operational metrics, and optimize Maven's workforce to ensure service level objectives are met while balancing cost. This role sits at the intersection of data, operations, and strategy, translating complex demand signals into workforce decisions that allow Maven's frontline teams to meet our members when they need us most. As the WFM subject matter expert at Maven, you'll take what we do today and make it materially better — building the models, planning cadence, and analytics infrastructure behind our workforce strategy. You'll partner closely with Finance, Operations, and Product to design processes that are data-driven and built to evolve with the business. How equity and inclusion shows up for this team: It's important that we have a culturally diverse team, as that is reflective of our diverse membership, which is something we strive to achieve. What you'll own - Develop and improve complex demand forecasting models across our multiple workflows / channels, translating demand trends into forward-looking workforce strategy. - Own supply forecasting and capacity planning across the multiple channels / workflows — translating demand into staffing requirements by skill, shift, and channel, factoring in shrinkage, attrition, and ramp. - Drive the ongoing planning cadence that hits service level targets while protecting unit economics — quantifying and communicating the cost/SL tradeoff to leadership. - Drive forecast accuracy autonomously — modeling, back-testing, and iterating. You define the accuracy bar and raise it quarter over quarter. - Build and maintain workforce reporting infrastructure and dashboards that give operational leaders real-time visibility — and use them to drive RCA when SL or cost variances occur. - Identify gaps in current analytics and operational workflows, then drive solutions — not just recommendations. - Create automated systems for tracking and reporting key performance metrics, leveraging AI tooling to reduce manual lift and increase signal quality. - Develop Standard Operating Procedures to ensure processes are repeatable and scalable. - Serve as the WFM partner to Finance, Operations leads, Product, and Analytics — gathering inputs, sharpening forecasts, and ensuring workforce decisions are grounded in data and aligned to organizational goals. Minimum qualifications - 5+ years of WFM experience in a scaled B2C CX organization (contact center, member services, or comparable). You've owned forecasting and capacity planning across multiple channels and queues — not just executed someone else's plan. - Experience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels, including shrinkage modeling, shift bidding, PTO processes, and capacity planning inputs. - Track record managing intraday operations — monitoring real-time queues, adjusting staffing plans, communicating deviations, and executing mitigation tactics to protect SLAs. - Demonstrated ability to drive RCA on SL misses and cost overruns — decomposing variances into drivers and turning findings into model and operational improvements. - Ability to translate operational insights into system configuration recommendations, including routing logic, skill assignments, and WFM tool optimization to improve accuracy and workflow efficiency. - Strong analytical skills and data storytelling — you can present a clear narrative with data to operations, finance, and executive audiences. - Experience analyzing large data sets to draw insights and inform operational decisions; advanced Excel/Sheets modeling. - Self-directed: can scope the work, build the model, and drive adoption without being managed to it. - Comfortable navigating ambiguity, unknowns, and moving fast. - Operational mindset with ability to build efficient, repeatable processes. - Exceptionally strong attention to detail. - Clear verbal and written communication. Preferred qualifications - Experience forecasting across multiple workflows/channels, queues, or skill groups concurrently. - Experience with WFM platforms (NICE, Verint, Assembled, Playvox, Zendesk, or similar). - Looker or similar BI software. - Scaled CX operations and B2C industry experience. - Exposure to AI/ML approaches for forecasting optimization or anomaly detection. The base salary range for this role is $98,000 -$115,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships - Hybrid work, in office meals, and work together days - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) - Annual professional development stipend and access to a personal career coach through Maven for Mavens - 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Title: Senior Product Designer Location: Remote, US Job Description: Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - TIME 100 Most Influential Companies (2023) - Fast Company Most Innovative Companies (2020, 2023) - Built In Best Places to Work (2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) - Great Place to Work certified (2020, 2021, 2022, 2023, 2024) - Fast Company Best Workplaces for Innovators (2022) - Built In LGBTQIA+ Advocacy Award (2022) We're looking for a Senior Product Designer to take joint ownership of our member-facing experience and help shape the future of AI-native design at Maven. This isn't a role about executing a defined roadmap. It's about identifying the right problems, making strategic calls under ambiguity, and setting a standard that raises the bar for the team around you. You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. Day to day, you will: - Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs. - Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions. - Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups. - Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system. - Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams. - Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems. - Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives. What you'll bring - AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle. - Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context. - Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints. - Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction. - Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority. - Mobile and web: Experience designing for mobile applications and responsive web. Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program - Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear. Mindset - Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain. - AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking. - Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring. Nice to have - Experience in healthcare, health tech, or regulated domains. - Background working with ML and AI teams on model-driven products. - Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture. The base salary range for this role is $180,000 - $200,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships - Hybrid work, in office meals, and work together days - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) - Annual professional development stipend and access to a personal career coach through Maven for Mavens - 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

• Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates. • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders. • Learn the ins and outs of Maven’s business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes. • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner. • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps. • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs. • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT. • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally. • Facilitate the team’s alignment with broader organizational objectives and effectively lead through change. • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes. • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams. • Coordinate new hire training and take an active role in the success of new employees during onboarding and training. • Perform other duties as assigned.

Title: Staff Product Designer Location: Remote, US Job Description: Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - TIME 100 Most Influential Companies (2023) - Fast Company Most Innovative Companies (2020, 2023) - Built In Best Places to Work (2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) - Great Place to Work certified (2020, 2021, 2022, 2023, 2024) - Fast Company Best Workplaces for Innovators (2022) - Built In LGBTQIA+ Advocacy Award (2022) We're looking for a Staff Product Designer to take joint ownership of our member-facing experience and help shape the future of AI-native design at Maven. This isn't a role about executing a defined roadmap. It's about identifying the right problems, making strategic calls under ambiguity, and setting a standard that raises the bar for the team around you. You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. As a Staff Product Designer at Maven, you will: - Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs. - Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions. - Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups. - Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, and progressive disclosure that become the standard across Maven's design system. - Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams. - Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems. - Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives. What you'll bring - AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle. - Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context. - Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints. - Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction. - Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority. - Mobile and web: Experience designing for mobile applications and responsive web. - Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program. - Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear. Mindset - Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain. - AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking. - Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring. Nice to have - Experience in healthcare, health tech, or regulated domains. - Background working with ML and AI teams on model-driven products. - Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture. The base salary range for this role is $200,000 - $220,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships - Hybrid work, in office meals, and work together days - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) - Annual professional development stipend and access to a personal career coach through Maven for Mavens - 401K matching for US-based employees, with immediate vesting

• Provide virtual care and support to adult members via 15-minute video consults and asynchronous messaging around: • The overall fertility journey, including fertility assessments treatments • Possible reasons for infertility (PCOS, endometriosis, anovulation, male factor infertility) • Questions to bring up to their in person REI, and answer general questions that member did not ask in-person REI • General guidance about how to choose the right clinic for their needs • Capture encounter summary documentation in our practice management system, MPractice • Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups • Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

• Provide virtual care and support to adult members via 40-minute video consults and asynchronous messaging around: Pregnancy, postpartum, peri-menopause, menopause Adoption, surrogacy, fertility, egg freezing, loss, return-to-work Anxiety, depression, personality disorder, bipolar disorder, etc. Balancing work-life and parent life Parent and family coaching • Capture encounter summary documentation in our practice management system, MPractice • Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups • Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Title: Product Designer, Maternity Experience Location: New York, NY; Remote, US Job Description: Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - TIME 100 Most Influential Companies (2023) - Fast Company Most Innovative Companies (2020, 2023) - Built In Best Places to Work (2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) - Great Place to Work certified (2020, 2021, 2022, 2023, 2024) - Fast Company Best Workplaces for Innovators (2022) - Built In LGBTQIA+ Advocacy Award (2022) The Maternity team designs the journeys, tools, and guidance that help members navigate pregnancy, birth, and the fourth trimester with confidence across content, coaching, clinical touch points, and community. We’re looking for an AI-forward Product Designer to own member-facing maternity experiences from 0→1 concepts through shipped features. You will use AI as a core part of how you think, design, and build not as an add-on. As a Product Designer at Maven, you will: - Design key maternity journeys and features end-to-end, using AI to compress timelines and explore more options faster. - Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar) moving beyond static mockups. - Design agentic, adaptive UX where AI anticipates member needs, communicates confidence, and connects people to human care at the right moment. - Define how the system handles uncertainty, manages AI fallbacks, and maintains trust in high-stakes health contexts. - Partner closely with Engineering, Product, Clinical, and Data to scope MVPs, shape model outputs into intuitive interfaces, and ship with momentum. - Contribute scalable AI-powered patterns to our design system confidence indicators, human-AI handoffs, progressive disclosure of AI content. What you’ll bring - AI fluency: You use AI tools daily (Claude, Figma AI, Relume, or similar) with strong prompting skills. AI is how you work, not something you’re exploring. - Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools not just design files. - Technical depth: You’ve shipped code to production and understand how design decisions map to backend architecture and model behavior. - Product design craft: Strong portfolio with a high bar for quality edge cases, micro-interactions, and resilient flows, not just happy paths. - Mobile & web: Experience designing for mobile applications and responsive web. - Pace: You move quickly without losing taste. Prototypes over presentations. Mindset - Member-obsessed, with empathy for people navigating pregnancy, birth, and postpartum. - AI-native, you think in terms of what AI makes newly possible, not just how to bolt it on. - Comfortable with ambiguity. Energized by 0→1. - Excited about designing the relationship between AI and human care, making intelligent systems feel trustworthy and warm. Nice to have - Experience in healthcare, health tech, or regulated domains. - Background working with ML/AI teams on model-driven products. - Experience with consumer-grade design systems or Figma variables and advanced AI features. The base salary range for this role is $140,000 - $160,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships - Hybrid work, in office meals, and work together days - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) - Annual professional development stipend and access to a personal career coach through Maven for Mavens - 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

• Provide virtual care and support to adult members via 30-minute video consults and asynchronous messaging around: • Parental leave and return to work (and how to discuss these topics with management team) • Balancing career and parenthood • Resume review and coaching on how to tell your story • Career transitions and job loss • Manager training, leadership development, time management • Capture encounter summary documentation in our practice management system, MPractice • Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups • Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone