• Deliver high-quality programs and services for assigned clients, ensuring projects are completed on time and within budget. • Serve as the main point of contact for client engagements, building strong relationships with client project managers and senior sponsors. • Coordinate and onboard new projects, involving relevant team members (e.g., Senior Learning Managers, faculty, facilitators) to ensure successful delivery. • Manage project risks and scope, proactively addressing issues before they arise. • Identify business development opportunities and refer them to the Relationship Manager. • Implement solutions that align with client needs, leveraging leadership development expertise. • Engage thought leaders and facilitators to deliver program design and content. • Discuss instructional design and learning objectives to ensure program effectiveness.

Job PurposeAt Spark, we deliver brand solutions that build consistent, impactful brand perceptions across all consumer touchpoints. We’re seeking a confident and outgoing Project Manager with 4+ years of experience in the creative services industry to join our team, supporting B2B marketing initiatives primarily in the medical technology sector. In this role, you will plan, schedule, prioritize, and allocate resources for Sales Enablement projects and Digital Campaigns. Strong leadership skills, a passion for process, and the ability to plan out a calendar will be crucial for this role. Key ResponsibilitiesProject Management - Manage and monitor project or program schedules, progress, and costs to ensure that expected results are delivered on time and within budget - Create, maintain, and update project plans - Maintain and publish a project dashboard/calendars to communicate the status of projects - Schedule project kick-off meetings/reviews with stakeholders - Provide functional expertise to assess potential schedule risks and operational impact - Assist Account Lead with project estimating, in time growing into estimating independently - Create invoices and submit to clients monthly Client Services - Daily tracking with clients to keep projects moving and on time, connecting with clients and team to balance internal workloads - Work with clients to obtain assets and other materials needed by the design and copywriting teams; proactively pursue until obtained - Communicate and drive issue resolutions to closure both with internal and client teams Collaboration - Work with internal team and external suppliers to deliver against objectives and meet client expectations - Be comfortable on video calls, act and look professional - Openly support Spark’s vision and contribute to the company’s overall success What You’ll BringQualifications - Prior experience and a passion for managing B2B marketing materials creation and production (graphics, video, content, trade shows, etc.) - Have 4+ years Project/Program Management experience, ideally in a medical or hi-tech products’ B2B creative agency environment - Experience managing budgets and creating project estimates - Comfortable working directly with clients, building strong relationships - Be a self-starter and independently manage projects and processes - Be an avid learner of new processes and systems - See the big picture, yet get granular with the details - Have impeccable organizational skills - Be a team-player able to seamlessly partner with designers, copywriters, web developers, and marketing teams - Have strong change management and scheduling skills, able to juggle conflicting priorities and resolve to meet client(s) demand - Be proactive and solutions-oriented with a positive attitude toward challenges - Have an upbeat, can-do attitude even when pressured by time constraints - Bring an open and curious mindset to everything you do - Have U.S. citizenship or authorization to work in the United States Skills - Possess superior project scoping, project timeline development, risk assessment, and prioritization skills - Excellent verbal and written skills - Proficient in Microsoft suite and Teams environment, though internal workflows use Google suite - Project management tools, like Monday.com, Airtable, etc. as the role requires shifting to what our clients use - Understanding of proofing tools for the review of digital art files (Ziflow, etc.) Who You Are - Curiosity: You ask smart questions, dig into complex briefs, and stay current on design trends, tools, and best practices – especially within medical technology and B2B marketing - Creativity: You translate objectives into action, solving problems creatively - Catalyst: You move work forward with confidence and urgency, working on multiple projects and pushing ideas from concept through production - Care: You take pride in your craft and relationships, communicating clearly and showing up as a thoughtful professional - Commitment: You own your work end-to-end, holding yourself accountable to deadlines, quality, and delivering client satisfaction - Collaboration: You work seamlessly with cross-functional teams, contributing positively to team culture and shared success while representing Spark with confidence - Healthcare Benefits: Comprehensive medical, dental, and vision insurance options; available for opt-in 30 days after your start date. - Flexible Spending: Access to a medical and childcare Flexible Spending Account (FSA) for tax-free allocation towards related expenses. - Time Off: Vacation time accrual per employee handbook, subject to an annual accrual cap. - Retirement Plan: Payroll contribution opportunities to our company 401(k) plan, including a company contribution of up to 3% of your salary yearly. - Disability + Life Insurance Benefits: Company-covered short- and long-term disability, along with a personal life insurance policy. - Assets: Necessary technology and equipment (which may include, but are not limited to: laptop, mouse, phone, software, etc.) will be provided.

Project Manager Location: Remote in USA Department: Service Delivery Reports to: Manager, Service Delivery Why Join Omnicell? Do you want to make a meaningful difference in the quality and safety of healthcare? At Omnicell, we are empowering health systems and pharmacies to radically transform the way they manage medications so they can advance toward the vision of the Autonomous Pharmacy. By combining advanced automation, predictive intelligence, and expert services, we are helping create a safer future for patients—one where medication errors are a thing of the past. As a Project Manager, you will play a critical role in delivering Omnicell solutions that directly impact clinicians, pharmacy teams, and patients every day. You’ll join a culture that encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment where diverse perspectives are valued and heard. If you’re excited by complex problems, cross-functional collaboration, and the opportunity to shape the future of healthcare technology, we’d love to have you on the team. What You’ll Do Purpose: Lead end-to-end implementation of Omnicell solutions, ensuring projects are delivered on time, within budget, within scope, and with a high degree of customer satisfaction. As a Project Manager, you will: - Serve as the primary business contact for customers throughout the implementation lifecycle, building strong, trusted relationships and ensuring expectations are clearly understood and met. - Own the project plan and execution, managing timeline, scope, resources, deliverables, and revenue forecasting in alignment with contractual commitments and defined workplans. - Maintain and administer detailed workplans within PSA tools, ensuring tasks, dependencies, and milestones are accurately captured, updated, and communicated to stakeholders. - Provide clear, consistent project communications, including project status reports, customer updates, internal briefings, and executive summaries, tailored to the needs of different audiences. - Proactively identify, manage, and mitigate project risks and issues, facilitating timely problem-solving discussions and, when needed, leading challenging conversations with customers and internal leadership. - Report on key financial and performance metrics, ensuring transparency into project health, forecast accuracy, and delivery outcomes. - Conduct customer risk reviews for internal leadership, providing insight into account health, project escalations, and recommended action plans. - Develop and maintain a strong working knowledge of Omnicell’s products and solutions, leveraging this understanding to anticipate customer needs and guide effective implementation decisions. - Lead and align cross-functional project teams (e.g., engineering, services, support, sales, customer success) to deliver projects on time, on budget, and in line with customer success criteria. - Define, socialize, and monitor project success criteria, ensuring all stakeholders understand goals, measures of success, and how progress will be evaluated. Who You Are You are an organized, relationship-focused project manager who thrives in complex, fast-paced environments. You’re comfortable working with healthcare and technology stakeholders and can balance structure with adaptability as customer needs evolve. Minimum Qualifications - Bachelor’s degree or equivalent combination of education and experience. - Minimum of 2 years of project management and/or healthcare information technology consulting experience, with proven accountability for project delivery. Preferred Qualifications - Project Management Professional (PMP) certification. - At least 1 year of experience in healthcare information technology, professional services, or another customer-facing role. - Experience working with PSA or project portfolio management tools for workplan administration, resource planning, and financial tracking. - Background working across cross-functional teams (e.g., implementation, clinical, IT, operations) in a matrixed organization. - Demonstrated experience managing the full lifecycle of project implementations, from initiation and planning through execution, go-live, and closure. - Proven ability to manage multiple projects simultaneously, prioritizing effectively in a dynamic environment. - Strong interpersonal and communication skills, with the ability to lead meetings, facilitate discussions, and adapt communication style to technical and non-technical audiences. - Solid problem-solving skills, including the ability to identify issues early, develop options, and drive alignment on a path forward. How You’ll Elevate at Omnicell At Omnicell, success isn’t just about what you achieve—it’s about how you achieve it. We embed our Elevate Behaviors into everything we do. As a Project Manager, you will: - Collaborate - Build strong relationships with customers and internal stakeholders, creating open channels for feedback and alignment. - Partner closely with cross-functional implementation teams to remove roadblocks and deliver seamless customer experiences. - Inspire - Communicate a clear project vision and purpose that keeps teams and customers aligned and motivated. - Role-model composure and optimism amid change, helping others stay focused on outcomes and patient impact. - Develop - Continuously grow your knowledge of Omnicell solutions, implementation best practices, and healthcare workflows. - Share insights, lessons learned, and best practices to uplift the broader project management and services community. - Execute - Drive disciplined execution by maintaining accurate workplans, clear task ownership, and realistic timelines. - Hold yourself and others accountable for meeting commitments, managing scope, and achieving agreed-upon success criteria. - Impact - Focus on outcomes that matter to our customers—safer medication management, streamlined operations, and improved patient care. - Use data and insights to refine processes, reduce risk, and continuously improve project delivery. Work Conditions - Ability to travel up to 25%, as business and customer needs require. - Flexibility to work across multiple time zones with geographically distributed teams and customers. - Extended periods working at a computer and using video conferencing technology. - Willingness and ability to support work during non-business hours, including weekends and holidays, based on customer and project needs.

About Pillar Labs Founded by a trio of researchers, Pillar Labs serves as the internal R&D and innovation engine behind some of the most technically advanced human data annotation in the world. We sit at the intersection of human expertise and artificial intelligence, developing cutting-edge systems, methodologies, and tools that push the boundaries of agentic AI training and evaluation data. Our mission is to enable models to think, reason, and act with greater autonomy, accuracy, and depth of understanding. About the Role We’re looking for a Project Manager to help lead complex, multi-phase annotation initiatives from planning through execution. This role combines strategic oversight, operational coordination, and people management. This looks like owning projects end to end, meeting client and internal quality standards, and supporting the continued growth of our annotator community. You’ll collaborate closely with the Pillar Labs core team, project specialists, and reviewers to translate goals into actionable workflows, monitor project health, and drive continuous improvement across quality, efficiency, and engagement. As a member of a small and fast-moving team, you’ll also contribute to broader operational efforts that help Pillar Labs scale effectively as we expand our research and production capabilities. Primary Responsibilities Project Leadership & Operations (65–70%) - Oversee day-to-day project operations, ensuring deliverables meet scope, schedule, and quality targets. - Translate client or internal objectives into clear annotation goals, workflows, and measurable outcomes. - Collaborate with Project Experts and Quality Reviewers to refine guidelines, manage feedback cycles, and implement process changes. - Track progress through internal dashboards and performance data, identifying risks or bottlenecks early. - Coordinate launches, updates, and transitions between project phases. - Partner with the R&D and Operations teams to pilot new annotation methodologies and tooling improvements. Team Coordination & Communication (20–25%) - Serve as the main point of contact for assigned projects, bridging communication between leadership, research, developers, project specialists, reviewers, experts, and annotators. - Monitor internal communication channels, ensuring issues are triaged promptly and feedback loops stay active and actionable. - Support a healthy and well-informed annotator community by sharing updates, clarifications, and policy changes. - Contribute to the creation of documentation, training materials, and onboarding content to align annotators, reviewers, and the internal Pillar team on standards and best practices. - Help maintain accountability, structure, and fairness across the community through clear communication and proactive moderation when needed. General Operations & Scaling (10%) - Contribute to building internal systems and processes that help Pillar Labs scale efficiently (e.g., tooling setup, documentation, workflow automation, or process standardization). - Participate in internal planning sessions or cross-team initiatives focused on operational excellence and scalability. - Identify pain points or inefficiencies in company processes and propose sustainable solutions. - Support light operational or administrative tasks as needed during high-growth or transition phases. You Might Be a Good Fit If You: - Have 4+ years of experience managing complex, multi-stakeholder projects in AI training, data operations, product operations, or a related analytical/technical field. - Have experience at an early-stage or scaling startup, or in product operations or annotation project environments, where systems and roles are still being built. - Have an overlap with UK/European business hours. - Can plan, execute, and monitor multiple initiatives simultaneously, balancing speed, quality, and clarity without losing sight of long-term goals. - Excel at building and scaling operational systems: you identify inefficiencies, design sustainable workflows, and implement improvements with measurable impact. - Are fluent in metrics-driven decision-making: you use data to identify risks, measure progress, and drive alignment across teams. - Communicate with precision and confidence. Can translate technical, ambiguous, or evolving information into clear action plans and decisions. - Demonstrate structured problem-solving under ambiguity: you can break down loosely defined goals into actionable, trackable steps. - Bring strong interpersonal and cross-functional collaboration skills, balancing empathy with accountability in working with leadership/founders, engineers, researchers, reviewers, experts, and annotators alike. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.