This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently searching for a multi-talented, energetic, and organized team player to join our Corporate Traffic Operations. In this role, the Formatting Specialist will be responsible for maintaining accurate broadcast station program schedules and formats for multiple markets. They will work alongside traffic, sales, news, networks, and syndicators to ensure inventory. The ideal candidate should have excellent organizational and communication skills, work with a high level of accuracy, and be very detail-oriented. - Work directly with multiple markets and departments to maintain accurate program schedules and show formats. - Ensure commercial inventory is accurate based on the allotted local avails for each program format. - Complete all daily schedules and formats in the Wide Orbit Traffic system. - Troubleshoot and refine the daily workflow items between networks, syndicators, news, and sales departments. - Other responsibilities as assigned by the supervisor. Qualifications - A college degree in a related field is preferred. - Ability to manage multiple projects under tight deadlines. - In-depth Wide Orbit Traffic, Wide Orbit Program, or related Traffic software knowledge is a plus. - Must be self-motivated and have the ability to work under pressure. - Must have strong organizational skills and the ability to work collaboratively. - Previous television, radio, or cable Traffic/Sales support related experience preferred. - Must be proficient in Microsoft Word, PowerPoint, Outlook, Excel, and Teams. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - Organizational and time-management skills. Company Description Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 45 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

• Oversee daily operations across veterinary hospitals to ensure efficiency and consistency. • Collaborate with executive leadership and develop strategic initiatives. • Manage and mentor department managers and operational staff. • Develop and manage operational budgets and monitor expenses. • Evaluate workflows to improve operational efficiency and enforce compliance.

Role Description We are seeking a proactive and detail-oriented Property Operations Coordinator to support day-to-day property management operations across multiple markets. This role serves as a central point of coordination between tenants, owners, and vendors, ensuring smooth communication, timely maintenance resolution, and operational consistency. The ideal candidate is highly organized, fluent in both English and Spanish, and experienced with modern property management systems. You will play a key role in keeping properties well-managed by handling inbound communications, coordinating maintenance workflows, supporting inspections and notices, and ensuring systems and processes are followed accurately. Responsibilities - Client, Tenant & Owner Communication: - Serve as the first point of contact for tenants, owners, and vendors via phone and email. - Respond to inbound inquiries promptly and professionally in both English and Spanish. - Escalate urgent or complex issues to the appropriate internal stakeholders. - Maintenance & Work Order Management: - Manage maintenance requests using property management and maintenance platforms. - Triage, prioritize, and assign work orders based on urgency and service-level expectations. - Dispatch vendors, track progress, follow up through completion, and ensure proper documentation. - Operational Coordination: - Create, assign, and track operational tasks within the property management system. - Coordinate inspections, showings, and property access with field teams and vendors. - Prepare and send notices (late notices, violations, renewals) and support move-in and move-out processes. - Process & Systems: - Follow established Standard Operating Procedures (SOPs) to ensure consistency and compliance. - Maintain organized, audit-ready digital records for properties, tenants, and vendors. - Identify workflow gaps and recommend operational improvements as the portfolio scales. Qualifications - Clear and confident communicator who can manage high-volume interactions professionally. - Highly organized, detail-oriented, and dependable with strong follow-through. - Comfortable managing multiple priorities in a fast-paced, remote environment. - Proactive problem-solver who remains calm under pressure. Requirements - 2+ years of experience in property management, operations, or customer-facing roles. - Hands-on experience with property management and maintenance coordination platforms, specifically Buildium and PropertyMeld (required). - Fluency in English and Spanish (spoken and written). - Strong phone presence and written communication skills. - Ability to manage a high volume of calls, tasks, and work orders independently. Ideal Experience & Skills - Experience supporting residential property portfolios across multiple markets. - Prior involvement in vendor coordination and maintenance management. - Familiarity with remote operations and distributed teams. - Exposure to U.S.-based residential property management workflows. Key Metrics for Success (KPIs) - Timely response and resolution of tenant and owner inquiries. - Maintenance tickets resolved within defined service timelines. - Accuracy and completeness of system records and documentation. - Vendor follow-through and on-time task completion. - Reduction in operational errors and escalations. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., work order prioritization or communication scenario) - Client Interview - Offer & Background Verification

Role Description Our client is seeking a Property Maintenance Coordinator to oversee the full cycle of property maintenance — from intake of tenant requests to vendor coordination and resolution tracking. This role ensures that tenant needs are addressed quickly, vendors are scheduled and managed efficiently, and property owners have confidence in the quality and timeliness of maintenance operations. You will serve as the central hub for all maintenance workflows, keeping properties safe, compliant, and well-managed. Responsibilities - Tenant Request Intake: - Receive, log, and categorize 10–20 maintenance requests daily via phone, email, or portal. - Document requests in property management software (Yardi, AppFolio, Buildium). - Prioritize urgent issues (plumbing leaks, HVAC failures, safety risks) and escalate as needed. - Work Order Management: - Create, assign, and monitor work orders from start to completion. - Track ticket progress daily, ensuring SLAs and deadlines are met. - Close tickets with tenant satisfaction confirmation. - Vendor Coordination: - Schedule contractors and vendors for repairs and inspections. - Confirm vendor availability, insurance, and licensing requirements. - Review invoices against work performed before approval. - Preventive Maintenance: - Schedule recurring services (HVAC, pest control, landscaping, safety inspections). - Maintain preventive maintenance logs and service calendars. - Compliance & Documentation: - Ensure work orders, invoices, and vendor records are complete and audit-ready. - Confirm adherence to OSHA, safety, and local building code requirements. - Owner & Leadership Reporting: - Prepare weekly reports on open tickets, resolution times, and costs. - Provide monthly summaries for owners (maintenance spend, recurring issues, preventive maintenance status). Qualifications - Excellent communicator who can balance tenant empathy with vendor accountability. - Highly organized, able to juggle dozens of open tickets without losing detail. - Calm under pressure, especially when handling urgent or emergency situations. - Process-driven, ensuring consistent follow-up and documentation. Requirements - 2+ years in property management or maintenance coordination. - Proficiency with property management platforms (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with vendor scheduling, invoicing, and insurance requirements. Ideal Experience & Skills - Managed maintenance for portfolios of 100+ units. - Knowledge of basic building systems (HVAC, plumbing, electrical). - Exposure to OSHA or state/local building compliance. - Experience implementing preventive maintenance programs. Key Metrics for Success (KPIs) - % of tickets resolved within SLA (e.g., emergencies <24 hrs, standard requests <72 hrs). - Tenant satisfaction with maintenance resolution. - Vendor invoice accuracy and on-time completion rates. - Preventive maintenance completion percentage. - Zero compliance or safety violations. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prioritize 10 sample work orders and propose scheduling) - Client Interview - Offer & Background Verification