AmeriVet Veterinary Partners

Title: HR Generalist Location: San Antonio, TX Job Description: time type Full time job requisition id JR107972 Position Summary AmeriVet Veterinary Partners is seeking a proactive, resourceful, and detail-oriented HR Generalist to support day-to-day human resources operations across our growing network of veterinary practices. This role serves as a key partner to field leadership and clinic teams, delivering comprehensive HR support across employee relations, compliance, onboarding, and core HR programs. The ideal candidate brings a strong foundation in HR best practices, thrives in a fast-paced, multi-site environment, and is passionate about creating a positive and compliant workplace experience that supports both team members and business objectives. Key Responsibilities - Serve as a trusted HR partner and primary point of contact for employees and managers across assigned regions, providing timely guidance and support - Manage employee relations matters, including conducting investigations, resolving workplace concerns, and recommending appropriate, compliant solutions - Support the full employee lifecycle, including onboarding, offboarding, transfers, and status changes, ensuring a seamless and positive employee experience - Ensure compliance with federal, state, and local employment laws, as well as company policies and procedures - Partner with leadership on performance management processes, coaching conversations, and employee engagement initiatives - Maintain accurate and up-to-date employee records and ensure data integrity within the HRIS system - Support benefits administration, including employee education and responding to inquiries in a timely manner - Assist in the development, communication, and implementation of HR policies, procedures, and best practices - Collaborate cross-functionally with Talent Acquisition, Payroll, and other HR teams to support evolving business needs - Contribute to HR projects and initiatives aimed at improving processes, enhancing employee experience, and driving organizational effectiveness Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field - 3–5+ years of progressive HR Generalist or related experience - Strong working knowledge of employment law, compliance requirements, and HR best practices - Experience supporting multi-site or field-based organizations preferred - Excellent communication, problem-solving, and interpersonal skills, with the ability to build trust and influence at all levels - Demonstrated ability to manage sensitive and confidential information with discretion and professionalism - Proficiency with HRIS systems and Microsoft Office (Excel, Word, PowerPoint) Preferred Qualifications - PHR or SHRM-CP certification - Experience in healthcare, veterinary, or other multi-location environments - Familiarity with HRIS platforms such as Workday, ADP, or similar systems This role will have a hybrid work schedule with up to 2-3 days in the office. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Role Description The Senior Benefits Manager is responsible for leading enterprise-wide benefits operations and ensuring compliance across all programs. This role is responsible for ensuring the integrity, efficiency, and strategic alignment of benefit programs—including health, welfare, retirement, and leave of absence programs—through strong vendor partnerships, file feed management, and data governance. This is a critical role in strengthening system integrations, optimizing file transmissions, and enhancing overall vendor communication protocols. This position partners cross-functionally to ensure benefit operations are scalable, compliant, and aligned with broader organizational priorities. Operating with a high level of autonomy, this role partners closely with Operations Directors, Practice Managers, Medical Leaders, and HR partners to drive consistent HR practices, strengthen leader effectiveness, support employee experience, and ensure scalable people processes aligned with AmeriVet’s continued growth. Key Responsibilities - Serve as the subject matter expert for self-funded medical plans, overseeing plan design, administration, vendor management, and ongoing performance optimization. - Lead enterprise-level oversight of benefits operations, including health & welfare plans, self-funded medical plans, 401(k)/retirement plans, and leave of absence programs (FMLA, ADA, state leave). - Ensure accuracy and integrity of file feeds, system integrations, and benefits data across platforms. - Manage strategic vendor relationships (TPAs, carriers, recordkeepers, and leave administrators), ensuring proactive communication, accountability, and service optimization. - Oversee inbound and outbound file transmissions between HRIS (Workday), payroll, and third-party administrators to ensure compliance and operational continuity. - Serve as a subject matter expert in Workday Benefits and Absence Management, including configuration, business process optimization, reporting, and integration troubleshooting. - Partner with HRIS and IT teams to enhance Workday functionality, improve data flows, and support system upgrades or implementations. - Oversee administration and governance of self-funded plans, including coordination with TPAs, stop-loss carriers, and internal stakeholders to ensure cost control and compliance. - Manage 401(k) plan administration, including vendor oversight, plan compliance, nondiscrimination testing coordination, and alignment with fiduciary responsibilities. - Ensure compliant administration of leave of absence programs, including policy alignment, vendor oversight, and regulatory adherence across multiple states. - Drive process improvements based on internal audits, compliance reviews, and organizational findings. - Ensure adherence to applicable federal and state regulatory requirements (ACA, ERISA, COBRA, FMLA, ADA) through strong documentation and governance practices. - Partner cross-functionally to align benefits operations with company-wide strategic initiatives. - Analyze reporting and data trends to identify risks, gaps, and optimization opportunities. - Support continuous improvement efforts related to systems, compliance controls, and vendor performance. Qualifications - Minimum of 5+ years of progressive experience in benefits administration, including oversight of complex, multi-state or multi-site environments. - Bachelor’s degree in Human Resources, Business Administration, or related field required. - Demonstrated experience managing self-funded health plans, including vendor/TPA coordination and cost management strategies. - Experience overseeing 401(k)/retirement plans, including vendor management, compliance, and audit support. - Strong experience overseeing leave of absence programs (FMLA, ADA, state-specific leaves), including vendor management and compliance. - Hands-on experience with Workday Benefits and Absence Management, including configuration, integrations, reporting, and issue resolution. - Strong background in HRIS systems, file feed management, and vendor integrations. - Experience managing third-party vendor relationships with a focus on service-level accountability. - Solid understanding of regulatory frameworks impacting benefits administration. - Proven ability to translate organizational findings into strategic process improvements. - Strong analytical, problem-solving, and cross-functional partnership skills. Physical Requirements - Office work and standing and walking during practice visits. Travel - This role drives excellence in people strategy, leader support, and organizational performance across multiple sites. - Travel up to 10%. Benefits - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging.

Role Description At Home Veterinary is seeking a mobile veterinarian to join our unique team and serve clients throughout our Zone 1 area, including Newton, Wellesley, Natick, and surrounding communities. Enjoy the flexibility of starting and ending your day from home while delivering high-quality care in the comfort of your patients’ homes. This is an excellent opportunity for a doctor who isn't a fan of surgery and values meaningful, one-on-one client connections. Ready to make a difference, right at their doorstep? Tired of the application process? Email your resume directly to cradinovic@amerivet.com today! Qualifications - Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree from an accredited university (required) - Compassionate, client-centered approach to care - Strong communication and client-education skills - (Optional role-specific skills: Medical Director, exotics, soft tissue or orthopedic surgery, new-grad friendly, etc.) Requirements - Mobile GP practice - Avg. daily patient volume: 6-8 appts/day - Support staff ratio: 1:1 - You'll have a vet assistant that travels with you! - Case mix: Wellness + some urgent care! - Access to diagnostics, scopes, computer to travel with you & more! - Even in the mobile setting this is a collaborative team! Benefits - $100-$140k annual salary + production bonus - DVM Long-Term Incentive (LTI) Cash Program — earn annual bonuses based on your production - No negative accrual: We reward performance without penalizing you during slower periods - Transparent production metrics and operational support to maximize earnings - Generous CE allowance + paid licenses and professional dues - Referral bonus program: Bring great talent to our network & get rewarded - Flexible scheduling, strong work-life balance, and mentorship programs - Relocation assistance and sign-on bonuses available - 401k retirement savings plan with company match Company Description At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees.

About AmeriVet AmeriVet is a growing, veterinarian-led organization focused on supporting the people who care for pets every day. We partner with practices across the country to provide the resources, autonomy, and support teams need to thrive – without losing the local culture that makes each clinic special. The Role This role owns and optimizes AmeriVet’s learning ecosystem, with primary responsibility for Workday Learning (AmeriVet Learning Hub) and the design of scalable, role-based learning experiences. This is not a coordination role. This is a builder + owner role responsible for: - How learning is structured in Workday - How users experience learning - How content is designed and delivered You will partner closely with L&D, HRIS, Operations, and clinical leaders to translate business needs into clean, scalable, and usable learning solutions aligned to real workflows. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: LMS Ownership (Workday Learning) - Administer and optimize Workday Learning (courses, offerings, assignments) - Establish and enforce build standards (naming, structure, templates) - Improve learner experience (navigation, discoverability, minimal clicks) - Partner with HRIS on security, homepage access, and enhancements Learning Experience & Instructional Design - Build role-based learning pathways (e.g. CSR, Tech, DVM, PM, Support Center) - Develop eLearning using tools like Articulate Storyline/Rise - Translate business needs into structured, practical learning solutions - Ensure content is usable, not theoretical Program & Content Enablement - Support onboarding, leadership development, and system training - Build workflow-based (“day-in-the-life") training - Ensure consistency and scalability across programs Measure & Improve - Track completion, engagement, and effectiveness - Support readiness tracking for key initiatives - Build reporting and dashboards in Workday - Continuously improve based on data What You Bring - Ownership mindset – this role builds and drives, not coordinates - Strong system thinking and attention to detail - Ability to translate business needs into scalable learning solutions - Strong communication and organization skills - Comfortable working in a fast-paced, evolving environment Education and Experience - Bachelor’s degree in Instructional Design, Education, HR, Organizational Development, or related field preferred Required Experience: - 2+ years LMS administration and instructional design - Experience building courses, assignments, and reporting in an LMS - Experience creating eLearning (Articulate or similar) - Strongly Preferred: - Direct Workday Learning administration experience - Experience establishing LMS standards and scalable structures Portfolio (Required for Consideration) - Submit examples of - eLearning courses - Instructional design work - Learning pathways/curriculum - Job aids or performance support tools This role is classified as Fully Remote and can sit anywhere in the US! At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

• Serve as the primary HR partner for assigned markets, supporting Operations Directors and Medical Leaders. • Manage routine to complex employee relations matters, including workplace conflict, performance concerns, policy violations, disciplinary issues, and employee complaints. • Coach leaders on performance management, documentation, corrective action, and consistent application of company policies and practices. • Support leaders in making sound employment decisions, including performance actions, promotions, transfers, and separations. • Apply and interpret company policies in alignment with business needs and employment practices. • Partner with the Senior HR Director on escalated or high-risk employee matters and broader field HR priorities. • Support leaves and accommodations requiring leader guidance or issue escalation, in partnership with the HR Generalist and Unum. • Monitor workforce trends and HR metrics within assigned markets and recommend actions to improve employee experience, retention, and operational stability. • Support talent reviews, succession planning discussions, and development planning for field leaders. • Assist with organizational changes, practice transitions, acquisitions, closures, restructures, and other change initiatives. • Partner with Talent Acquisition, Payroll, Benefits, HR Operations, Compliance, Legal, and field leadership to support consistent HR execution. • Provide day-to-day guidance to the HR Generalist as needed to support follow-through, documentation, and case coordination. • Conduct regular practice visits and maintain strong field relationships to support business and team needs. • Support additional projects and initiatives as assigned.

About AmeriVet AmeriVet is a rapidly growing, people-first veterinary services organization dedicated to supporting veterinarians and care teams in delivering high-quality, compassionate care nationwide. As we continue to expand across multiple states, we remain committed to strong operational foundations, clinical excellence, and being recognized as a Top Place to Work. Our growth creates exciting opportunities for HR leaders to build scalable, compliant, and people-centered infrastructure that supports our teams and our mission. Position Overview The HR Business Partner plays a critical role in supporting field leaders and team members across a large, multi-site workforce. This role serves as the primary HR partner for assigned markets, providing guidance and support in employee relations, performance management, policy interpretation, leaves and accommodations, leader coaching, and change management. This is a remote role with regular travel, including overnight travel, as needed to support business and operational needs. Operating with a high level of autonomy, this role partners closely with Operations Directors, Practice Managers, Medical Leaders, and HR partners to drive consistent HR practices, strengthen leader effectiveness, support employee experience, and ensure scalable people processes aligned with AmeriVet’s continued growth. Key Responsibilities - Serve as the primary HR partner for assigned markets, supporting Operations Directors and Medical Leaders - Manage routine to complex employee relations matters, including workplace conflict, performance concerns, policy violations, disciplinary issues, and employee complaints - Coach leaders on performance management, documentation, corrective action, and consistent application of company policies and practices - Support leaders in making sound employment decisions, including performance actions, promotions, transfers, and separations - Apply and interpret company policies in alignment with business needs and employment practices - Partner with the Senior HR Director on escalated or high-risk employee matters and broader field HR priorities - Support leaves and accommodations requiring leader guidance or issue escalation, in partnership with the HR Generalist and Unum - Monitor workforce trends and HR metrics within assigned markets and recommend actions to improve employee experience, retention, and operational stability - Support talent reviews, succession planning discussions, and development planning for field leaders - Assist with organizational changes, practice transitions, acquisitions, closures, restructures, and other change initiatives - Partner with Talent Acquisition, Payroll, Benefits, HR Operations, Compliance, Legal, and field leadership to support consistent HR execution - Provide day-to-day guidance to the HR Generalist as needed to support follow-through, documentation, and case coordination - Conduct regular practice visits and maintain strong field relationships to support business and team needs - Support additional projects and initiatives as assigned Education & Experience - Experience supporting a large, multi-site workforce required - Bachelor’s degree in Human Resources, Business Administration, or related field required - At least five years of progressive human resources experience required, including employee relations and leader support experience - Experience supporting field-based, service-oriented, or multi-location operations strongly preferred - Strong background in employee relations, performance management, policy interpretation, and leader coaching - Experience handling routine to complex employee matters with sound judgment and discretion - Strong partnership, communication, and relationship-building skills - Ability to assess issues, identify risk, and provide practical, business-aligned recommendations - Strong organizational skills and ability to manage multiple priorities in a fast-paced, evolving environment - Experience with HRIS systems and Microsoft Office applications preferred; Workday experience is a plus. - HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP preferred Physical Requirements: - Office work and standing and walking during practice visits. Travel - This role drives excellence in people strategy, leader support, and organizational performance across multiple sites in their assigned region. The number of sites will range between 100–120. This position can be based anywhere on the West Coast and will require travel up to 50% of the time to assigned practices. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. EEO Information - The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. - The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veteran status. Salary: $110,000 - $125,000 Based on Experience At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

The Regional Medical Director (RMD) serves as the senior clinical leader and medical voice for a defined region, providing oversight of hospitals and veterinarians while advancing AmeriVet’s strategic vision. This role drives excellence in medical quality, doctor engagement, and hospital performance across multiple sites in their assigned region. The number of sites will range between 70-100. This position can be based in any state in the Mid-Atlantic or Southeast and will require travel up to 60% of the time to assigned practices. The RMD provides comprehensive multi-site medical leadership by championing exceptional patient care, elevating the client experience, and ensuring consistency in clinical standards. In close partnership with operations, the RMD also supports operational efficiency, fosters high-performing and collaborative team cultures, and contributes to the achievement of regional financial goals. Operating at both strategic and executional levels, the RMD partners cross-functionally with Operations, People & Culture, Growth, Finance, IT and executive leadership to translate strategy into action—ensuring high-quality care delivery, strong team engagement, and sustainable business growth across the region. Reporting: The Regional Medical Director (RMD) reports directly to the Chief Medical Officer (CMO) and maintains a strong dotted-line partnership with the Regional Vice President of Operations (RVP). The RMD collaborates closely with field leadership and support center partners to drive excellence in medical quality, patient care, client experience, team culture, and overall hospital performance. Responsibilities & Objectives: - Strategic Medical Leadership: Translate AmeriVet’s enterprise strategy into regional medical execution plans, establishing and aligning clinical priorities, protocols, and standards of care across the region. Drive the adoption of best practices, clinical innovation, and evidence-based medicine while fostering continuous improvement and developing scalable medical frameworks to support growth and the successful integration of new hospitals. - Medical Quality & Clinical Excellence: Ensure consistent delivery of high-quality, compliant veterinary care across all hospitals. Establish and monitor clinical KPIs and outcome-based measurement systems, including diagnostic utilization, preventive care compliance, and dental and procedural standards. Support the development and implementation of medical protocols that reflect community-appropriate care and the unique needs of individual hospitals, while continuously monitoring and improving patient outcomes, safety, and adherence to standards of care. - Regional Performance & Operational Integration: Partner with Operations leadership to drive hospital performance across key metrics, including visit growth and case volume, ACT/Medical Quality, and client satisfaction and retention. Promote consistency in workflows and reduce unnecessary variability across hospitals, while leading root-cause analysis and implementing corrective action plans for underperforming locations. - Doctor Leadership, Engagement & Development: Lead, coach, and develop Medical Directors and associate veterinarians while fostering a high-performance, accountability-driven medical culture. Partner with People & Culture to recruit, onboard, and retain top veterinary talent, reduce vacancy and turnover, and strengthen succession planning pipelines across the region. - Culture, Collaboration & Change Leadership: Foster a collaborative, inclusive, and highly engaged culture across hospitals, promoting strong alignment between medical and operational teams and ensuring alignment with company-wide initiatives. Lead effectively through change, including clinical transformation initiatives, process improvements, and growth and integration efforts. Serve as a trusted advisor and influential leader across the region, guiding teams through evolving priorities while maintaining focus on performance, culture, and quality. - Financial & Business Leadership: Drive the financial performance of medical operations while maintaining the highest standards of patient care. Partner cross-functionally on budget development and forecasting, revenue growth strategies, and cost management, including formulary alignment. Monitor key financial and operational metrics such as EBITDAC and labor efficiency to inform decision-making and performance improvement. Ensure appropriate medical charging, regulatory compliance, and accurate documentation practices across all hospitals. - Client Experience & Community Impact: Ensure the consistent delivery of a high-quality client experience across all hospitals by upholding strong communication standards and a culture of service excellence. Provide oversight and support in resolving escalated client concerns, while promoting community engagement, strategic partnerships, and initiatives that enhance access to care and drive practice growth. - Compliance, Risk & Governance: Ensure adherence to all federal, state, and local veterinary regulations across the region. Maintain oversight of medical record quality and accuracy, controlled substances and pharmaceutical protocols, and overall safety and regulatory compliance. Partner closely with Legal and Compliance teams to proactively mitigate risk, address potential issues, and uphold the highest standards of ethics and professional integrity. Step in as the responsible veterinarian on a temporary basis when necessary to ensure continuity of compliant medical operations. - Perform other duties as assigned in support of organizational goals. Skills Necessary for Success: - Exceptional verbal, written, and nonverbal communication skills, with the ability to effectively convey complex medical information through multiple methods and settings. - Strong time-management, prioritization, and delegation capabilities, enabling efficient and effective hospital operations. - Demonstrates sound clinical judgment and consistently makes thoughtful, well-informed decisions. - Serves as a visible clinical field leader and key driver of practice performance, quality of care, and continuous improvement. - Maintains the highest standards of professionalism, respect, and courtesy in all interactions. - Highly developed interpersonal skills that inspire trust, engagement, and collaboration across the hospital team. Qualifications, Education, and Experience: - Doctor of Veterinary Medicine (DVM/VMD) or its equivalent degree required. - Active licensure without restrictions in at least one state of practice (multi-state preferred). - Active DEA Registration as necessary for responsible practice location(s). - Any required state controlled substance, pharmacy or other licenses and/or registrations as required. - Minimum 7 years of experience as a practicing Veterinarian. - Minimum 3 year of experience leading a veterinary team, including multi-unit management experience (10+ sites) At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: - Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. - Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. - Health, dental, vision, life insurance, and mental health resources to support your overall well-being. - Generous paid time off and holidays, because your personal time matters. - A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

• Develop and lead AmeriVet’s enterprise information security strategy and roadmap. • Establish and maintain security policies, standards, and governance frameworks. • Partner with IT and business leaders to integrate security best practices into operations and technology initiatives. • Provide regular security risk reporting and recommendations to executive leadership. • Lead the IT/Info Sec GRC program, including risk assessments and control frameworks. • Ensure compliance with PCI DSS requirements and other applicable regulatory standards. • Oversee internal and external security audits, vulnerability assessments, and remediation efforts. • Manage third-party risk management and vendor security assessments. • Oversee enterprise Identity and Access Management (IAM) strategies and processes. • Implement and maintain Single Sign-On (SSO) solutions to improve both security and user experience across veterinary practices and corporate teams. • Establish access governance, provisioning, and role-based access controls across systems. • Oversee security monitoring and endpoint protection platforms including CrowdStrike. • Manage incident response processes, investigations, and remediation. • Partner with infrastructure and cloud teams to implement secure architecture and endpoint protection standards across all AmeriVet locations. • Develop and maintain an enterprise cybersecurity risk management program. • Lead the organization’s security incident response and recovery procedures. • Identify emerging threats and implement proactive mitigation strategies. • Maintain a security awareness program to educate corporate and practice teams on cybersecurity best practices. • Promote a strong security culture across AmeriVet.

• Oversee daily operations across veterinary hospitals to ensure efficiency and consistency. • Collaborate with executive leadership and develop strategic initiatives. • Manage and mentor department managers and operational staff. • Develop and manage operational budgets and monitor expenses. • Evaluate workflows to improve operational efficiency and enforce compliance.

• Lead and support the operational performance of veterinary practices in your region • Build trusted relationships with Partners, Veterinarians, and Practice Managers to foster collaboration, alignment, and accountability • Identify opportunities for operational improvement and lead the execution of initiatives that enhance efficiency, patient care, and profitability • Support and guide hospitals in achieving their financial goals, including analyzing P&Ls and adjusting strategies as needed • Oversee the successful onboarding and integration of new hospitals into the AmeriVet network • Coach and mentor hospital leaders to drive a culture of excellence, engagement, and client satisfaction • Ensure consistent execution of best practices while honoring the individuality of each practice • Serve as a liaison between field teams and AmeriVet’s Support Center, ensuring seamless communication and alignment