Role Description Our client is seeking a Property Maintenance Coordinator to oversee the full cycle of property maintenance — from intake of tenant requests to vendor coordination and resolution tracking. This role ensures that tenant needs are addressed quickly, vendors are scheduled and managed efficiently, and property owners have confidence in the quality and timeliness of maintenance operations. You will serve as the central hub for all maintenance workflows, keeping properties safe, compliant, and well-managed. Responsibilities - Tenant Request Intake: - Receive, log, and categorize 10–20 maintenance requests daily via phone, email, or portal. - Document requests in property management software (Yardi, AppFolio, Buildium). - Prioritize urgent issues (plumbing leaks, HVAC failures, safety risks) and escalate as needed. - Work Order Management: - Create, assign, and monitor work orders from start to completion. - Track ticket progress daily, ensuring SLAs and deadlines are met. - Close tickets with tenant satisfaction confirmation. - Vendor Coordination: - Schedule contractors and vendors for repairs and inspections. - Confirm vendor availability, insurance, and licensing requirements. - Review invoices against work performed before approval. - Preventive Maintenance: - Schedule recurring services (HVAC, pest control, landscaping, safety inspections). - Maintain preventive maintenance logs and service calendars. - Compliance & Documentation: - Ensure work orders, invoices, and vendor records are complete and audit-ready. - Confirm adherence to OSHA, safety, and local building code requirements. - Owner & Leadership Reporting: - Prepare weekly reports on open tickets, resolution times, and costs. - Provide monthly summaries for owners (maintenance spend, recurring issues, preventive maintenance status). Qualifications - Excellent communicator who can balance tenant empathy with vendor accountability. - Highly organized, able to juggle dozens of open tickets without losing detail. - Calm under pressure, especially when handling urgent or emergency situations. - Process-driven, ensuring consistent follow-up and documentation. Requirements - 2+ years in property management or maintenance coordination. - Proficiency with property management platforms (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with vendor scheduling, invoicing, and insurance requirements. Ideal Experience & Skills - Managed maintenance for portfolios of 100+ units. - Knowledge of basic building systems (HVAC, plumbing, electrical). - Exposure to OSHA or state/local building compliance. - Experience implementing preventive maintenance programs. Key Metrics for Success (KPIs) - % of tickets resolved within SLA (e.g., emergencies <24 hrs, standard requests <72 hrs). - Tenant satisfaction with maintenance resolution. - Vendor invoice accuracy and on-time completion rates. - Preventive maintenance completion percentage. - Zero compliance or safety violations. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prioritize 10 sample work orders and propose scheduling) - Client Interview - Offer & Background Verification

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Key Relationships: - Planning & Scheduling Supervisor - Planning & Scheduling Sr. Leader - Director Routing and Scheduling - VP Logistics - Branch Managers, Service Managers, and Technicians - Contact Center colleagues - North America Managers and Colleagues - Key customers - Strong relationships within customer organization and Field Job Summary: This role will utilize route analysis software to adjust territory plans to create effective and efficient daily and weekly tactical route plans for assigned branch locations. They will perform data analysis of plans, resource availability and territory. This role will also maintain geographic codes, addresses and customer information and Report metrics on a daily basis to Service Planning Supervisor and Branch Managers/Technicians. Key Performance Indicators: - Work Orders scheduled per day/month - 30 and 60 day completion rate - Planned Miles between Work Order Principal Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: - Creates route plans using work order data and route analysis software - Communicates routes within assigned territory to service personnel - Summarizes and reviews plans daily with the Service Planning Supervisor - Creates summary reports daily and provides to supervisor - Performs other duties as assigned CANDIDATE SUMMARY Required Experience: - Advanced knowledge of Routing and Scheduling software systems - Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand - Verbal and written communication skills, including public speaking - Analytical skills and attention to detail - Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint) - Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations - Ability to manage multiple, repetitive tasks - Basic understanding of texting software or other forms of software needed to accomplish this objective - Ability to effectively interact with co-workers and the public - Basic knowledge of the company’s operating systems Required Leadership Traits and Characteristics: - Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required. - Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details. - Acts with the highest standards of integrity at all times and builds enduring and trusting relationships across all key stakeholders. Formal Education, Qualifications or Training: - High school diploma or (GED) or equivalent combination of education and/or experience in the service industry - 1-2 years of related experience as dispatcher and/or customer service agent Physical Demands and Working Conditions: The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: - Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. - Sitting for long periods of time while using office equipment such as computers, phones and etc. - Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. - Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: - Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: - Inside working conditions: The change of building environment such as with or without air conditioning and heating. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:  Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement - 401(k) retirement plan with company-matching contributions Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work.  Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Reservations Support Specialist – Remote About Us: As a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions. Position Overview: The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process. This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment. Key Responsibilities: Assist with reservation and scheduling requests in accordance with established procedures Communicate with clients to confirm details, provide updates, and answer general inquiries Maintain accurate client records, booking information, and documentation Monitor timelines and ensure confirmations and changes are processed correctly Provide general support to ensure a smooth and positive client experience Follow internal workflows and quality standards to ensure consistency and accuracy Collaborate with internal team members as needed to support daily operations Qualifications & Skills: Strong customer service and communication skills High level of organization and attention to detail Ability to manage multiple tasks in a structured, remote environment Basic computer skills and comfort learning new systems Reliable, professional, and self-motivated Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required. Work Environment & Schedule: Fully remote position Flexible scheduling may be available Training and ongoing guidance provided Why Work With Us: Remote work flexibility Supportive and process-driven environment Clear expectations and structured workflows Opportunity to develop coordination and client support skills How to Apply: Interested candidates are encouraged to apply for consideration. Qualified applicants will be contacted regarding next steps. $45,000 - $65,000 a year

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Transfer Center Specialist II (LPN, Paramedic, EMT) will work remotely and coordinate through inbound and outbound calls the acceptance of patients into LifePoint Health system and facilitates patient transfer process with patients going out of LifePoint Health system to non-LifePoint health system. This is a Remote, Full Time opportunity. Salary Range: $24-26/hr. We are looking for experienced LPN, Paramedic or EMTs to perform the following duties: - Performs initial admission screening and acceptance using approved clinical criteria to assure patient acceptance and admission are consistent with current protocols and procedures. - Works in collaboration with multiple departments within the hospital and facilitates relationships with facilities, physicians, and nursing staff. - Works closely with the Bed/Capacity Coordinator to identify, trend and report barriers to patient throughput. - Coordinates all components related to the admission/transfer or consult of emergent, urgent, and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care in timely manner, offering appropriate mode of transport as needed. - Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care utilizing electronic resources. - Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses, or other healthcare workers. - Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation resources. - Maintain Transfer Center data collection and provide feedback to referring facility on patient transition and outcomes. - Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients for all ages of patients served. - Screens admissions, using approved criteria, for appropriateness of level of care orders and assignments of status and bed type. - Competent in the application of Medical Necessity criteria. - Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/opportunities. - Through effective and professional communication, acts as a liaison between and with physicians, patient/family, hospital staff and patient care areas, outside agencies to promote efficient patient flow. - Coordinate with Bed/Capacity Coordinator for timely transfer, appropriate bed assignment and to ensure the patient’s information is accurate and viable. - Adheres to established protocol, procedure, and standard of care, escalates issues through the established Chain of Command in a timely manner. - Maintains current and accurate information in Electronic Health Care Record. Qualifications - Graduate of an accredited school/college and holds applicable current licensure in state of residence (LPN, Paramedic, EMT). - Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred). - Ability to communicate effectively in oral, written, and electronic formats. - Must be able to multitask by attentively listening and simultaneously type more than 35 wpm. - Must meet Internet speed requirements: Upload 50 or more; Download 100 or more. Benefits - Competitive salary and benefits. - 401k. - Flexible PTO. - Generous Employee Illness Benefit (EIB). - Medical, dental, vision. - Tuition reimbursement. - Employee Assistance Program.