• Research and identify high-potential partnership opportunities in the active adult sector and support outreach to schedule meetings. • Independently lead discovery and pitch meetings with prospective rental partners to present the program, answer questions, and manage next steps through launch. • Conduct initial outreach and qualification for builder partnership opportunities, coordinating and scheduling meetings with the Director of Sales for Builder Partnerships once a prospect is ready for executive discussion. • Prepare internal market data and maintain presentation materials for partnership pitch meetings. • Coordinate partnership launches by working with content, tech, and marketing teams on community pages, lead routing, integrations, and promotions. • QA and test new partner community pages to ensure accuracy, functionality, and proper lead flow. • Support ongoing partner relationships through regular check-ins focused on lead quality, reporting, and new marketing opportunities. • Track outreach activity, partnership status, and key deliverables, and share updates during team meetings.

• Lead Operations Consulting to deliver fit-for-purpose solutions to prospects, customers, and partners in a cohesive, expeditious, repeatable, scalable, and profitable way • Facilitate the achievement of all established project/program/POC metrics (goals/success criteria/KPIs/ROI) agreed to by Sales Engineers and prospects/customers/partners • Decrease Proof of Concept (POC) length and increase POC conversion rates. • Ensure the execution of the Production roll-out of the final solution goes smoothly by documenting, communicating, and memorializing the final solution (post POC) and handing off a comprehensive solution, to the Product Operations team, that can be executed by the rest of the organization • Establish best practices, establish metrics, and collect and analyze data and feedback from prospects, customers and partners in order to leverage data into actionable insight/tasks/enhancements • Manage prospects’, customers’, and partners’ perceptions of their relationship with the Glory brand resulting from all their interactions with solutions during projects/programs/POCs

• Provide strategic operational leadership for key Medical Affairs initiatives • Implement continual process improvements for Medical Affairs functions and areas of responsibility • Establish trusted peer-to-peer relationships with internal partners • Effectively manage multiple vendor and agency relationships, ensuring that Ardelyx interests are well represented and addressed • Organize departmental meetings including setting agendas and managing project updates • Develop and maintain monthly departmental reports for all functional areas • Manage MRC process using Veeva MedComms • Support Medical Education Grant and Investigator Sponsored Trial (IST) process • Support partnerships with external agencies and partners • Manage departmental training activities, including maintenance of learning management system • Oversee contracting and processing of SOWs and consultant agreements • Support monthly and annual budget tracking • Represent Medical Affairs on cross-functional teams

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Propel owns Willoughby, a licensed entity building the first app-based digital Medicare brokerage, initially focused on dual Medicare-Medicaid users. We’re looking for a Senior Associate to help build and scale the operational foundation of our business. This is a highly cross-functional, individual-contributor role focused on automation, operations, analytics, and partner execution. You’ll work closely with Product, Engineering, Data, Compliance, and GTM to reduce manual work, improve reliability, and enable Propel to scale into new markets and partnerships. - Back Office Automation - Build and own internal-facing tools that automate core backoffice and post-enrollment workflows. - Identify high-impact opportunities to reduce manual effort, improve accuracy, and increase operational efficiency. - Partner with Product and Engineering to scope, ship, and iterate quickly on automation. - Operations & Partnerships - Support and increasingly own key operational partner relationships, including FMOs. - Manage carrier contracting and onboarding to enable GTM and state expansion. - Build, maintain, and refine Intercom workflows and macros to support advisors effectively at scale. - Data & Analytics - Use tools like Amplitude, Metabase, SQL, and spreadsheets to understand and improve Propel’s funnel. - Partner with Product, Engineering, and Data to translate insights into execution and prioritization. - Develop strong intuition for operational metrics and business performance. - Compliance - Partner with the CCO and our compliance consultant on annual compliance filings. - Support compliance incident response and enrollment QA, automating processes where possible. - Ensure compliance processes scale cleanly as the business grows. - Strategy & Planning - Contribute to the operations roadmap and annual planning processes. - Support goal-setting, benchmarking, and company-wide communications. - Develop as a trusted IC voice in planning and prioritization discussions. Qualifications - 3+ years of experience in a startup, management consultancy, or similarly fast-moving environment. - Background in operations, analytics, or product preferred. - Experience supporting a consumer-facing product is a plus. - Strong bias toward action and iteration; comfort building imperfect systems and improving them over time. - Excellent attention to detail and organizational skills, with the ability to manage multiple workstreams simultaneously. - Comfort working with external partners across parallel initiatives. - Strong SQL and Excel/Google Sheets experience. - Familiarity with analytics tools such as Amplitude and Metabase. - Clear, concise written and verbal communication skills. - Experience in insurtech, Medicaid/Medicare, insurance brokerages, or adjacent regulated spaces is a big plus. Requirements - 3+ years of experience in a startup, management consultancy, or similarly fast-moving environment. - Background in operations, analytics, or product preferred. - Experience supporting a consumer-facing product is a plus. - Strong bias toward action and iteration; comfort building imperfect systems and improving them over time. - Excellent attention to detail and organizational skills, with the ability to manage multiple workstreams simultaneously. - Comfort working with external partners across parallel initiatives. - Strong SQL and Excel/Google Sheets experience. - Familiarity with analytics tools such as Amplitude and Metabase. - Clear, concise written and verbal communication skills. - Experience in insurtech, Medicaid/Medicare, insurance brokerages, or adjacent regulated spaces is a big plus. Benefits - Meaningful work and a strong shared sense of mission. - Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year. - 20 Days of PTO. - 4% 401K match. - $10k lifetime spend towards Carrot Fertility. - Excellent Medical, Dental and Vision options. - Other health and mental health focused benefits and perks. - Expected compensation for the role as scoped is $100,000 - 120,000 and will be based on how a candidate matches to our internal leveling guide.