• Serve as the key point of contact and primary client relationship executive, building and maintaining long-term relationships with clients, consultants, suppliers, and other third parties. • Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans. • Oversee and assess the project's master schedule throughout its lifecycle, ensuring contractual obligations are met and holding team members accountable. • Promote and follow health, safety, and environment (HSE) policies, enhancing site safety culture and initiatives. • Oversee the integration of all project disciplines within the master program schedule. • Develop the work plan that forms the program management plan (PMP). • Serve as the escalation point for project, financial, business development, contractual, and client relationship risks. • Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures. • Manage the development and approval of design definition documents. • Review and provide recommendations for change order requests, impact mitigation strategies, and cost reduction initiatives. • Ensure that estimates, HSE, and schedule impacts from change orders are continually reviewed and validated. • Review and provide feedback on progress reporting metrics against the program, projects, and contracts. • Establish and support constructability of review guidelines and protocols. • Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations. • Review design, procurement, and construction progress, providing recommendations for recovery plans. • Review and provide feedback on safety recommendations and corrective actions. • Develop and review the program-level framework for construction quality control. • Develop an overall program of site logistics and phasing strategy. • Review project manuals, construction management guidelines, policies, and procedures. • Review claims resolution recommendations. • Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations. • Ensure sufficient owner rep staffing levels relative to contractual commitments and constraints. • Continuously monitor the performance of T&T staff to ensure efficient client management

• Serve as the key point of contact and primary client relationship executive, building and maintaining long-term relationships with clients, consultants, suppliers, and other third parties. • Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans. • Oversee and assess the project's master schedule throughout its lifecycle, ensuring contractual obligations are met and holding team members accountable. • Promote and follow health, safety, and environment (HSE) policies, enhancing site safety culture and initiatives. • Oversee the integration of all project disciplines within the master program schedule. • Develop the work plan that forms the program management plan (PMP). • Serve as the escalation point for project, financial, business development, contractual, and client relationship risks. • Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures. • Manage the development and approval of design definition documents. • Review and provide recommendations for change order requests, impact mitigation strategies, and cost reduction initiatives. • Ensure that estimates, HSE, and schedule impacts from change orders are continually reviewed and validated. • Review and provide feedback on progress reporting metrics against the program, projects, and contracts. • Establish and support constructability of review guidelines and protocols. • Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations. • Review design, procurement, and construction progress, providing recommendations for recovery plans. • Review and provide feedback on safety recommendations and corrective actions. • Develop and review the program-level framework for construction quality control. • Develop an overall program of site logistics and phasing strategy. • Review project manuals, construction management guidelines, policies, and procedures. • Review claims resolution recommendations. • Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations. • Ensure sufficient owner rep staffing levels relative to contractual commitments and constraints. • Continuously monitor the performance of T&T staff to ensure efficient client management.

• Develop overall guidelines for program level chartering and partnering • Develop and recommend the master schedule, sequencing, interface milestones and critical path elements • Oversee the integration of all projects within the program • Develop and recommend the program budget, cash flow and financial plan • Develop the work plan that forms the Program Management Plan (PMP) • Review, critique and submit for approve proecess implementation plans as developed by the support team • Manage the development of design definition documents • Review, critique, and submit for approval all program definition documents • Manage estimating and life cycle (total cost of ownership) asset costing, including contingency methodology and estimate evolution through the program lifecycle • Review and approve all Market Analysis reports • Develop and submit for approval change management and impact mitigation strategies throughout the life of the program. This includes, but is not limited to scope, cost, schedule control, and cost reduction initiatives • Establish protocols for Configuration Management • Develop the set of controls to assure team performance against the Program baseline metrics • Develop protocols and guidelines for the program Diversity Compliance, Monitoring and Reporting • Establish the metrics and basis for progress reporting against the Program, Projects, and Contracts. Reporting shall include Performance Measurement, Forecasting, Trending, Issues, Actions, Progress and Overall Status • Manage design assignments for every design package, whether performed in-house or contracted out, holding to approved scope, budget, schedule and quality • Manage compliance with all applicable codes and standards for the program • Provide oversight and ensure compliance with all relevant Codes • Establish CADD and BIM framework, environment, policy and procedures • Develop the Design Management guidelines, policy and procedures • Establish constructability review guidelines and protocols • Approve constructability review recommendations • Develop program guidelines and protocols for cost reduction initiatives • Review project-level cost reduction recommendations • Develop sustainability program guidelines, practices and protocols • Approve project level sustainability recommendations • Approve project level operability and maintainability recommendations • Review project level diversity recommendations • Review design progress and approve recovery plans • Manage construction assignments for every construction project, holding to approved scope, budget, schedule and quality • Approve project level safety recommendations and corrective actions • Establish the program level framework for Construction Quality Control • Approve quality recommendations and corrective actions • Approve project level Quality Assurance plans • Coordinate at a program level with authorizing agencies regarding required permitting • Develop overall Program Site Logistics and Phasing Strategy • Approve Logistics and Phasing recommendations • Develop the Construction Management guidelines, policy and procedures • Review project level diversity recommendations • Review construction progress and approve recovery plans • Review the claims resolutions recommendations • Collaborate with appropriate internal and external stakeholders to achieve consent • Review all Beneficial Use recommendations

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an entrepreneurial and detail-oriented Program Manager to own the full lifecycle of internal and external projects. This role will be responsible for translating high-level objectives into actionable plans and managing them through to completion by building out schedules, aligning stakeholders, and proactively identifying roadblocks to ensure projects are delivered reliably and on schedule. This is the right role for someone who thrives in a fast-paced entrepreneurial environment and is excited to build and refine systems to ensure our program management practices are efficient, scalable, and adaptable. This role will report to the Senior Project Manager. Core Responsibilities - Program Implementation (60%): - Deliver high-impact experiences by serving as the primary point of contact for a portfolio of school, district, and nonprofit partners and managing the end-to-end execution of program implementations. - Manage project timelines and implementation milestones, resulting in a positive student and facilitator experience. - Lead regular partner meetings to build relationships, provide thought partnership, and ensure quality delivery. - Collaborate with internal and external teams to provide high-quality support to students and facilitators, ensuring questions are resolved quickly and feedback is synthesized to improve the overall user experience. - Develop, maintain, and continuously improve partner materials (e.g., student engagement materials, toolkits, or onboarding resources). - Lead and co-facilitate virtual and in-person trainings and Communities of Practice to ensure partners are prepared for program implementation. - Coordinate partner-facing events, such as student pitch competitions or professional development workshops, to drive successful program implementation. - Capture insights that help us improve learner and teacher experiences. - Identify opportunities to expand partnerships and initiate renewal conversations to drive an 80% partner renewal rate. - Cross-team coordination and project management (30%): - Operationalize organization goals by owning the planning, execution, and documentation of cross-functional projects. - Manage multiple projects simultaneously, while collaborating with colleagues on different teams. - Partner with team to define project scope, objectives, resources, and deliverables and manage project documentation. - Craft clear project plans and track progress to ensure projects stay on track and within budgetary and other constraints. - Proactively anticipate potential project roadblocks, identify and analyze risks early, and propose solutions before issues escalate. - Facilitate clear communication across all project stakeholders, keeping everyone informed of progress, action items, and key decisions. - Special projects (10%): - Working in close alignment with the Senior Project Manager, lead high priority projects that enhance our program’s reach and efficacy, such as architecting systems to increase team capacity or executing on emerging strategic priorities to help fulfill our organization’s goals and mission. Qualifications - 5+ years of professional work experience with a track record of success, ideally in program management, project management, or customer success. - Excel in an ambiguous and dynamic environment and can effectively juggle multiple time-sensitive tasks at once. - Proven track record of delivering successful customer implementations in collaboration with internal and external teams. - Experience facilitating professional development for adult learners. - Strong communicator who is able to work across the team to move projects forward and communicate ideas clearly to both technical and non-technical audiences. - Exhibit a problem-solving mindset, a strong sense of curiosity, and a passion for building expertise quickly and staying up-to-date on the latest trends in education and learning technologies. - Proficiency with Google Workspace and project management, communication, and automation tools (e.g., Airtable, Asana, Notion, Zapier). - Bachelor’s degree or equivalent work experience. - Ability to travel (~10%) to attend team retreats, lead in-person facilitator workshops, and support high-stakes program events like student pitch competitions. - Experience working on remote teams and in education, nonprofit, or social impact organizations is a plus. Benefits - Salary range of $80,000 - $100,000 per year depending on experience. - Comprehensive medical, dental, vision benefits. - Paid vacation and sick time, plus organizationally-observed holidays throughout the year. - Access to optional benefits such as 401(k) Retirement Plan, Employee Assistance Program (EAP), HSA/FSA, pet insurance, etc. - Stipends to partially cover phone and internet costs, home office set-up, and wellness. - Team retreats and meetings during the year to meet your teammates or see our work in-person. Work Environment Although our team works remotely, you are expected to engage in overnight travel at least 2x throughout the year to various US cities to meet up with other team members (in-person retreats, other program-related meetings and events), and be ready to play an active role in contributing to our collaborative, inclusive culture. We’re looking for applicants who are comfortable working remotely and who have experience successfully collaborating with team members across different time zones. Your core working days and hours will be M-F from 8am-6pm, with the ability to flex according to workload, scheduled calls and in-person/virtual meetings.