Make a difference. Be happy. Grow your career. The Role ​​Epic Business intelligence developers (BIDs) create analytics content for end users and third parties who require Epic data tools or exports. This role is responsible for designing, developing, and maintaining robust BI solutions native to the Epic reporting suite as well other enterprise data platforms. BIDs design and create analytics solutions based on an in-depth knowledge of Epic operational system usage and requires a deep understanding of system build, end user workflows, and patterns of use. Both technical skills required to design and write content paired with the operational knowledge to understand what report consumers need to see are critical to the success of a BID. Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us. Key Responsibilities - Translates data needs of the business to structure and provide recurring data extracts or develop custom solutions for an operational or strategic problem. - Work closely with Epic Application analysts, database administrators and architects, and business users to understand reporting needs. - Provide technical support and training to end-users on BI tools and data interpretation - Responsible for creating, maintaining, and updating Epic Reporting Content to display Epic data from Chronicles, Clarity, and Caboodle - Responsible for configuration and testing Epic-released and Foundation System content for all reporting tools. This includes configuring settings and security groups for custom metrics/design as well. Tools include: - Reporting Workbench - SlicerDicer and custom filters - Radar Dashboarding - Cubes - Extracts - Third-party BI tools - Epic data in Caboodle - Cogito SQL - Develops effective auditing and validation processes to ensure accurate and timely availability of data. - Responsible for distributing analytics content to data consumers. - Responsible for maintaining the Analytics Catalog and associated metadata records. Also responsible to maintain documentation for data sources, report logic, and data definitions - Ensure all reporting solutions comply with HIPAA and relevant data privacy policies and regulations Skills and Experience - A degree in engineering, physics, computer sciences, math, information systems, or statistics (preferred) - Strong communication skills (verbal and written) - Critical thinking and an analytical mind; continuous learner mindset with a focused attention to detail - User-focused design and data visualization skills, leverages the fundamentals of report design - Proficiency with SQL and relational database concepts - Familiarity with Epic applications and database structure, with the ability to gain an in-depth understanding of the data model through data model classes (if not already certified) - Ability to understand data structures that could benefit the entire data environment: - For financial reporting prior experience working with an AR system is desirable - For clinical reporting: prior experience working with an EMR system is desirable - Ability to work with technical and non-technical stakeholders - Translation of complex technical concepts Minimum Years of Experience - Bachelor's degree and 5 years' experience in a Data Analyst role, in a healthcare setting (required) or 7 years of related experience in lieu of degree. - Experience in relational database, report writing, and/or SQL (required) - Experience with analytics and reporting in a healthcare environment (required) - Epic Clarity Data Model Certification Required (see below) Other Knowledge, Skills, and Abilities Required - Required to obtain or have 1 of the 3 data model Certifications/Accreditations: - Access Data Model, Clinical Data Model, or Revenue Data Model - Required to hold or obtain Cogito Certification/Accreditation (required) - In addition, BIDs who are developing reports for a specific application should study the materials for the data model knowledge track for that Epic application - Experience with PowerBI, Tableau, or other 3rd party visualization tool (preferred) Additional Details - Travel to support business objectives as needed. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

• Building Data Bridges: You design and maintain reliable integrations between various source systems and our data warehouse. • Shaping the Data Landscape: You use Amazon Redshift and dbt to transform raw data into structured, high-quality information. • Empowering the Business: You develop and optimize business-critical dashboards in Tableau that help our internal teams reach their goals. • Commitment to Quality: You take ownership of data reliability and performance, ensuring our analytics environment remains a trusted resource. • Sharing Best Practices: You work with modern tools like GitHub and dbt, contributing to a well-documented and structured data culture.

• The Senior Business Intelligence Analyst will develop and oversee reports and tools that indicate performance of key elements of the Mercer business and identify levers for improvement. • Sales & Marketing Analytics and Reporting – Develop and maintain analytics tools, dashboards, and data sources to assist firm leaders in the Sales and Marketing functions in effectively sourcing and converting new business leads. • Client Service Operational Performance – Collaborate with Head of Client Service, Chief Solutions Officer and SVP, Investment Platform Operations to deliver continuous productivity improvement and exceed client expectations. • Analyze marketing campaign performance, lead generation activity, and funnel conversion to support strategic decision making. • Implement automation to identify potential delivery challenges, enabling proactive resolution to enhance client satisfaction. • Design and maintain scalable data sources ensuring consistency, flexibility, and usability. Cleanse, tag, and structure sales data to ensure accuracy and alignment across systems.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Responsibilities As a Tableau Developer, you will be responsible for the following - Translate existing recurring reports into innovative and insightful Tableau Dashboard visualizations - Enhance and harden an already extremely robust Business Intelligence layer - Develop and design new Tableau dashboards as requested by Revenue Operations, Finance and Sales Leadership to address key business challenges and KPI’s - Meet with stakeholders to ensure developed dashboards are meeting the business needs and expectations. - Utilize your SQL/ETL experience to manage data extraction, transformation, and loading tasks. - Collaborate with cross-functional teams to develop solutions that optimize the use of data and analytics. - Maintain and supporting data analytics platforms while ensuring performance, security, and availability. - Train and support end-users to maximize the value of the implemented dashboards and tools. Qualifications - A minimum of 5+ years of experience as a Tableau Developer or in a similar role. - Experience with SQL and ETL tools for managing and manipulating data. - Strong experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture. - Proven ability to translate business problems into actionable Tableau-driven solutions. - Exceptional problem-solving skills and attention to detail. - Excellent communication skills, with the ability to effectively liaise with stakeholders at all levels. - Bachelor's degree in Computer Science, Information Systems, or a related field. - Highly motivated and driven personality, passion to make a difference – can-do attitude! BENEFITS & PERKS - Unlimited PTO - Excellent medical, dental, and vision coverage - Employee Equity - Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $110,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-RP1