• You will be the primary point of contact for guests during your shift, acting as the 'voice' of our Swiss properties. • 95% Digital Communication: Managing all guest interactions via Guesty. • 5% Voice Support: Handling our emergency line for urgent issues. • Efficiently resolving guest inquiries and de-escalating issues to ensure 5-star reviews. • Working closely with our local Swiss on-site teams to ensure maintenance and cleaning are perfectly timed.

• Drive the quality, clarity, and effectiveness of Abnormal’s internal communications, ensuring employees consistently understand what is happening across the company, why it matters, and how their work connects to our mission and priorities. • Craft clear, effective, and compelling employee communications across formats, and serve as a trusted internal communications partner by reviewing and advising on employee-facing messages from other teams to ensure clarity, tone, and alignment. • Execute a clear, predictable internal communications drumbeat across company-wide updates, recurring rhythms, and ad hoc moments, balancing transparency, context, and signal so communication builds trust without creating noise. • Own the internal communications calendar for cross-functional and leadership visibility, partnering with Corporate Communications, Product Marketing and Brand teams as needed for full-scope transparency. • Translate leadership, People Team, and cross-functional inputs into clear, employee-ready communications that provide framing, prioritization, and relevance, especially during periods of change or rapid growth. • Strengthen cross-company awareness and connection by surfacing meaningful work, milestones, and contributions across teams and regions, reinforcing shared narratives and a sense of progress in a distributed environment. • Partner closely with Talent Brand and Corporate Communications to ensure internal storytelling and company updates are aligned with external narratives, major announcements, and company moments, creating a tight feedback loop between what employees experience internally and what the market hears externally. • Own recognition and visibility communications, ensuring celebrations of milestones, contributions, and industry moments are timely, inclusive, and globally relevant. • Apply AI tools to improve the speed, consistency, and clarity of internal communications outputs, experimenting with approaches that meaningfully improve signal quality and reduce manual effort. • Monitor engagement, feedback, and sentiment signals related to internal communications, using insight to refine messaging, cadence, and formats and to proactively flag risks or misalignment.

• Define and evolve Cyera’s brand strategy, positioning, and narrative, ensuring clarity, consistency, and differentiation across all audiences • Translate complex technical concepts (AI security, data governance, control planes) into compelling, credible stories that resonate with CISOs, executives, analysts, and the market • Own Cyera’s brand architecture, voice, and messaging frameworks, ensuring alignment across product, GTM, and corporate communications • Lead Cyera’s corporate communications strategy, including PR, executive communications, thought leadership, and media relations • Serve as a strategic partner to the executive team on company messaging, announcements, funding narratives, and industry moments • Build Cyera’s presence as a trusted authority in AI security, shaping conversations across industry forums, conferences, and media • Own analyst relations strategy and execution, partnering closely with product and leadership to shape category perception • Develop strong relationships with industry analysts, press, influencers, and ecosystem partners • Elevate Cyera’s leadership team as credible, sought-after voices in AI security and enterprise risk • Oversee high-impact content across brand campaigns, keynotes, launches, web, customer stories, and executive thought leadership • Partner with Product Marketing on major launches to ensure story, message, and market impact are world-class • Build and lead a creative and communications team that blends strategic rigor with exceptional craft • Work closely with Product, Sales, Customer Success, and People to ensure Cyera’s narrative is consistent from external brand to internal culture • Provide strategic guidance on major company moments: launches, events, M&A, crises, and executive visibility • Establish metrics and feedback loops to measure brand impact, share of voice, narrative adoption, and market perception

• Lead Communications Strategy • Set and execute an integrated communications strategy that advances federal and state policy objectives, legal strategies, and organizational priorities. • Direct message development, strategic communications planning, and the editorial calendar. • Ensure a consistent and credible organizational voice across all public-facing channels. • Oversee integrated PR campaign planning across earned media, owned/digital, and collateral material development to drive measurable influence. • Oversee proactive and reactive media strategy, including relationships with reporters and news outlets. • Manage rapid-response and crisis communications in a dynamic and often contentious education policy landscape. • Maintain clear escalation paths, approvals, spokesperson guidance, and high-quality executive communications and briefing materials. • Provide executive oversight for the research and data team and their portfolio of work, including helping determine which data collection to prioritize and how it will be shared publicly. • Align the data collection and research agenda to organizational priorities and ensure data is translated into actionable, accessible insights for advocacy, communications, and fundraising. • Establish quality and accuracy standards, data-use guidance, and release calendars that synchronize with communications and development needs. • Provide strategic leadership to the Development team, ensuring communications and research fuel fundraising success across foundations, individuals, government grants, corporate partnerships, dues based campaigns, and broad based giving. • Oversee narrative development and quality standards for all donor facing materials, including cases for support, proposals, pitch decks, fundraising campaigns, and donor stewardship materials. • Partner closely with the CEO and VP of Development on strategy and high stakes philanthropic moments, ensuring alignment across message, data, and organizational priorities. • Ensure Development has timely access to messaging, insights, and assets that strengthen donor engagement and deepen understanding of impact. • Lead managers, staff, and vendors across Communications, Development, and Research/Data, setting goals, managing budgets, and upholding high standards of quality, accuracy, and message discipline. • Establish an operating cadence (shared objectives, quarterly planning, regular reviews) that ensures coordination and alignment across all three teams. • Foster a culture of seizing opportunity, collaboration, accountability, and excellence. • Help anchor the organization in a shared narrative and ensure coordinated messaging for priority campaigns, policy moments, publications, and major announcements. • Provide internal and external stakeholders with timely guidance, talking points, and communications support. • Reinforce message consistency and brand discipline across all external touch points.