Airhosted

• Your #1 priority: generate leads from property owners who want airhosted to manage their short-term rentals in Switzerland. • Google Ads (SEA) — build, manage, and optimize campaigns targeting property owners searching for rental management services in Switzerland • SEO — grow organic visibility for airhosted.ch in English and German search results • Meta Ads (Facebook/Instagram) — run targeted paid campaigns reaching Swiss property owners, landlords, and real estate investors • Social media management — manage and grow our presence on Instagram, Facebook, and LinkedIn with regular, engaging content • LinkedIn — develop our B2B presence to reach property owners, real estate professionals, and investors • Landing pages & conversion optimization — improve our website's ability to turn visitors into leads • Blog content & content marketing — plan and produce content that positions airhosted as the go-to expert in Swiss short-term rental management • Email marketing — build and manage newsletter campaigns targeting prospective and existing property owners • Partnership outreach — identify and approach real estate agents, property investors, and industry partners for collaboration opportunities • Analytics & reporting — track performance across all channels, report results, and make data-driven decisions • Improve Pipedrive • Freelancer & agency management

• Manage a premium short-term rental (STR) portfolio. • Oversee the Philippines-based Virtual Assistant (VA) team. • Monitor all reviews and guest messages. • Analyze feedback to update "Check-in Guides" and listing descriptions. • Convert guest complaints into operational improvements. • Direct management of VA team (monitoring uptime, response speed, quality of answers and correctness). • Manage VA shift scheduling and vacation coordination to ensure 24/7/365 coverage. • Lead recruitment and onboarding of future VA team members. • Ensure VA-generated translations meet high German linguistic and cultural standards. • Handle communication for guests who require or prefer German. • Handle emergency calls/issues, create and refine templates for guest issues.

• You will be the primary point of contact for guests during your shift, acting as the 'voice' of our Swiss properties. • 95% Digital Communication: Managing all guest interactions via Guesty. • 5% Voice Support: Handling our emergency line for urgent issues. • Efficiently resolving guest inquiries and de-escalating issues to ensure 5-star reviews. • Working closely with our local Swiss on-site teams to ensure maintenance and cleaning are perfectly timed.

• Manage a premium short-term rental (STR) portfolio • Oversee the Philippines-based Virtual Assistant (VA) team • Ensure guest communication in English or German meets high standards • Monitor reviews and guest messages, handle disputes • Create and refine operational processes based on guest feedback