• Support our sales team in capturing and following up on leads. • Provide exceptional customer service, answering questions and delivering accurate information. • Build long-lasting relationships with potential and existing customers. • Learn about the immigration process and the services we proudly offer.

Role Description Are you a highly motivated person ready to excel in sales while helping change a million lives? Do you aim for excellence, professional growth, and continuous improvement every day? If your answer is a resounding YES!!! — then this opportunity is for you! We’re looking for enthusiastic and talented Sales Team Member to join our dynamic team! - Bilingual (English – Spanish) - At least 6 months of proven experience selling products or services. Experience with intangible offerings — like consulting, insurance, or telecommunications — is a big plus! - Strong negotiation and closing skills, with a focus on building trust and long-term client relationships through personalized solutions. - Results-driven with a strong focus on achieving and exceeding monthly performance goals, consistently aligning daily execution with strategic targets and measurable outcomes. - Excellent communication and customer service skills — you know how to build genuine connections and convey clear, persuasive messages in writing and in person, tailored to different audiences. - Availability: Flexible schedule — you’re willing to work various shifts as needed. In this role, you will: - Support our sales team in capturing and following up on leads. - Provide exceptional customer service, answering questions and delivering accurate information. - Build long-lasting relationships with potential and existing customers. - Learn about the immigration process and the services we proudly offer. Qualifications - Bilingual (English – Spanish) - At least 6 months of proven experience selling products or services. - Experience with intangible offerings — like consulting, insurance, or telecommunications — is a big plus! - Strong negotiation and closing skills. - Results-driven with a focus on achieving and exceeding monthly performance goals. - Excellent communication and customer service skills. - Flexible schedule availability. Requirements - Proven experience in sales. - Ability to build trust and long-term client relationships. - Strong focus on achieving measurable outcomes. - Willingness to work various shifts as needed. Benefits - Competitive compensation: Base hourly pay between $5–$7 USD/hour, plus commissions (depending on experience). Your hourly rate can increase after six months! - Ongoing professional development to keep growing your skills and advancing your career. - A dynamic, challenging work environment where your talent will be recognized and rewarded. - The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States. - Paid Time Off after twelve months. - Complete Remote work.

• Assist customers by phone and email • Process customer inquiries and orders • Answer questions about products and services

• Using excellent customer service skills, answer incoming lines in order to assist patients, referring physician's offices, and other patient support agencies in a personal, efficient, and organized manner. • Use Call Center standard operating procedures and protocols to register new patients, update patient demographics, schedule, reschedule, cancel and verify appointments. • Verify patient insurance. • Using SGMF messaging policies, accurately enter patient telephone messages into the computer and electronically route messages to the appropriate pool in Epic, the Electronic Health Record (eHR). • Regularly communicate with internal employees to meet the patient's needs. • Maintain professionalism, courtesy, and confidentially at all times. • This position requires the ability to repetitively answer a high volume of phone calls each day. • Work with other team members to achieve Call Center and organizational goals in order to provide quality patient service.