Job Summary Performs a variety of day-to-day administrative and operational Human Resource functions, to include but not limited to, leave of absence, Worker's Compensation and team member wellness program, ensuring data integrity and the processing and reporting of HR data. Specialist work independently under limited direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices. Responsible for the more complex work and assignments typically required of a HR Specialist. Job Duties and Responsibilities - Responsible for HRIS data entry through a number of tools (i.e., team member and manager self service) including terminations, job changes, salary changes, address changes, tax election changes, and leaves of absence data rows. - Audits, validates and corrects data within HRIS systems to maintain data integrity and ensure that system controls and processes meet all internal and external audit requirements. - Ensures time records are submitted, reviewed and approved as appropriate and loaded into eTime for payroll processing including terminations, new hires, exempt to non-exempt team members, and leaves of absence. - Responds to inquiries from the HR team, Legal, managers, team members and third-party providers regarding payroll and business process matters. Provides requested documentation and/or data and researches cases as needed in order to resolve issues; escalates to management as needed. - Coordinates and processes payments and deductions, as needed such as sales draws, bonus payments, incentives, and change in benefit elections. - Conducts records management activities including maintenance, retrieval, and adhering to record retention requirements. - Demonstrates the ability to handle pressure and when meeting deadlines and performance goals - Processes benefit banking online transactions including creating benefit memos, making payments to benefit vendors, creating and maintaining Veba balancing spreadsheets, tracking VEBA activities. - Coordinates and administers leave of absence pay using applicable tools in accordance with established policies and programs in partnership with applicable HR teams and third parties. - Supports the administration of Worker’s Compensation using applicable tools according to company policies and programs in partnership with internal HR teams and third party administrators. - Supports the administration of the team member wellness program using applicable tools according to company policies and programs in partnership with internal HR teams and third-party administrators. - Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an equal opportunity employer committed to fostering an inclusive work environment. Minimum Education: - High school diploma or equivalent. Minimum Experience: - Two years of general office administration experience including one year of Human Resources experience. Required Knowledge, Skills, & Abilities: - Strong attention to detail and auditing skills - Ability to prioritize multiple tasks - Strong written and verbal communication skills - Proficiency using word processing and spreadsheet software programs Preferred Knowledge, Skills, & Abilities: - Associate degree or completion or related vocational program - ADP Enterprise experience - Experience in human resources - Familiarity with time and attendance systems - Workers Compensation experience a plus - Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS) , or coursework toward obtaining CBP or CEBS preferred; Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) Certification a plus

Job Description Our Human Resources division ignites a culture that drives our people to transform health care. We’re problem solvers who put people first through programs that help our employees thrive professionally and personally. We’re looking for a Senior HR Benefits Analyst who is ready to play a pivotal role in driving the benefits administration and analytical support for our company’s benefits plans and/or employee health services programs. In this role, you will participate in plan design, cost analysis, and program management for benefit plans (health, welfare, and retirement). What You’ll Do - Support the design, administration, and continuous improvement of employee benefit and wellness programs by analyzing costs, regulatory requirements, market competitiveness, and employee engagement. Conduct benchmarking, research industry trends, monitor legislative developments, and assess potential impacts. - Serve as a subject matter expert on health and welfare benefits, leave programs, and workplace health and safety policies, exercising discretion and delivering high-quality service to internal and external stakeholders. - Develop and deliver clear, effective employee communications across multiple channels, including the company intranet, plan materials, onboarding, training sessions, and individual consultations, including onboarding and annual open enrollment. - Plan and support audit controls through the collection, analysis, and reporting of benefit plan and program data and trends. Draft and maintain departmental procedures and documentation in accordance with compliance guidelines. - Manage special projects such as data cleanup initiatives, system upgrades, vendor transitions, and data analysis. Provide support for team initiatives, including events and wellbeing programs, and track and report progress on assigned projects. Hiring Requirements - Bachelor's degree or advanced degree (where required) - 5+ years of experience in related field, showing role progression and increased responsibility - In lieu of degree, 7+ years of experience in related field Bonus Points - Experience with Workday Benefits administration preferred. - Strong analytical skills, including experience with benefit audits, benchmarking, and financial analysis of benefit and wellness program costs, utilization, and return on investment. - Hands-on experience managing health, welfare, and retirement plans, including vendor management, particularly within self-funded medical plans and 401(k) plans at small to mid-sized organizations. What You’ll Get   - The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community   - Work-life balance, flexibility, and the autonomy to do great work   - Medical, dental, and vision coverage along with numerous health and wellness programs   - Parental leave and support plus adoption and surrogacy assistance   - Career development programs and tuition reimbursement for continued education   - 401k match including an annual company contribution Learn more  Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $81,068.00 - $129,708.00 Skills _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.

• Enable WelbeHealth team members by leaning into the diverse People function, building knowledge and skills throughout three (3) to four (4) rotations lasting nine (9) to twelve (12) months each • Participate in possible rotations including People Operations, Compliance, People Analytics, Talent Acquisition, HR Technology/HRIS, Learning, Compensation, and Benefits/Leave • Carry out system-based processes including communication with incoming team members, HRIS records, and compliance documentation • Maintain records and ensure data integrity in HR systems • Assist team members and supervisors with questions and processes relating to talent processes, payroll, policies, and compliance • Participate in team documentation, process improvements, and other initiatives

• Providing HR Best practices and continuous improvement; mentor providing guidance under corporate strategy and initiatives and regionally driven processes. • Establishing and maintaining an intimate understanding of the regional business strategy and objectives • Developing strong working relationships with internal stakeholders • Coaching and educating regional managers regarding HR programs such as organizational design, performance management, change management, employee engagement, workforce planning, succession planning, and skills assessment and development • Develops business leader capability by providing ongoing coaching on key organizational and management issues, and feedback on personal and team performance • Attends and actively participates in client groups’ leadership and management team meetings and discussions • Working closely with HRBP colleagues to establish consistent and standardized program delivery strategies • Collaborating with the HR Service Center and Communities of Expertise to develop and implement HR programs and solutions • Sharing situational experience and best practices to support growth and development • Analyzing trends and metrics produced by the HRIS team to develop and enhance solutions, processes, and programs that improve program effectiveness • Collaborating to develop strategies to address emerging issues and trends • Communicating and educating Managers and staff regarding organizational policies and procedures • Maintaining currency and supporting regional understanding of jurisdictional employment legislation • Developing integrated approaches and education to support diversity and inclusion initiatives • Assists regional management to reduce legal risk and enable fair and consistent treatment of employees.