Overview This position is responsible for managing incoming calls, addressing customer inquiries, and providing excellent customer service. This position requires a keen ability to handle high call volumes and multitask effectively. Responsibilities - Promptly and professionally answer incoming calls, ensuring excellent customer service. - Assist customers with inquiries, resolve issues, and direct calls to the appropriate departments when necessary. - Maintain accurate and up-to-date call logs and customer records. - Collaborate with team members to ensure smooth communication and workflow. - Must take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems. - Emphasize customer service in all aspects of operations. - Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. - Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. - To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. - Reacts positively to change and performs other duties as assigned Qualifications - High school diploma or equivalent. - Previous experience in a phone operator or customer service role preferred. - Excellent customer service skills. - Advance working knowledge of Microsoft Outlook and Excel required. - Excellent communication skills with a professional and family demeanor. - Ability to organize and complete work in a timely manner. - Ability to problem solve independently and/or on a team. - Ability to work independently and with other team members. - Ability to function in stressful situations with high volume of calls. - Excellent interpersonal, oral, and written communication skills. - Must be detail oriented and self-motivated. - Anticipate needs in a proactive manner to increase satisfaction. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The job profile for this position is Pharmacy Technician Representative, which is a Band 1 Professional Career Track Role. As a Home Infusion Pharmacy Technician II, you will support high-quality infusion pharmacy care by combining strong technical skills, efficient workflow coordination, and a commitment to exceptional patient and caregiver experience. You will help enhance daily operations, mentor teammates, and contribute to an environment where safety, accuracy, and compassion guide every step. - Coordinate daily workflow to ensure timely, accurate, and safe pharmacy operations. - Support and occasionally lead activities performed by Infusion Patient Care Coordinators to maintain smooth operations. - Assist with coaching and guiding team members, offering constructive feedback that supports growth and accountability. - Help develop, refine, and implement processes, SOPs, and improvement initiatives. - Contribute to staff meeting preparation and department scheduling. - Collaborate with leadership to evaluate and enhance training materials and onboarding processes. - Ensure adherence to state and federal regulations, accreditation standards, and payer requirements. - Meet or exceed accuracy, quality, and productivity expectations. Qualifications - Minimum 2 years of experience in infusion pharmacy or healthcare support roles. - Customer service experience with strong communication skills across phone, email, and in-person interactions. - Proficiency with Microsoft Office and general PC applications. - PTCB certification or willingness to obtain required state certification. Requirements - Associate degree or completion of a healthcare-related certificate program. - Experience supporting Infusion Patient Care Coordinator workflows or similar roles. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves building a career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. - Review import documentation and troubleshoot discrepancies - Classify goods using the Harmonized Tariff Schedule - Ensure shipments meet federal regulatory requirements - Communicate directly with customers, carriers, and international partners What You’ll Do - Prepare and process customs entries accurately and on time - Review and audit commercial documents; identify and resolve discrepancies - Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment - Communicate documentation needs with customers and foreign origins - Coordinate freight forwarding and delivery with domestic and international carriers - Submit customs entries via GBS-CM in a timely manner - Scan and upload documentation into internal imaging systems - Prepare reports, presentations, and database-driven analyses - Maintain strong relationships with clients through proactive, clear communication - Support weekend or holiday work on a rotational basis, as needed Qualifications - High school diploma, GED, or international equivalent - Basic understanding of U.S. customs operations, regulations, and government agencies - Familiarity with HTS codes or tariff classification (preferred but not required) - Strong computer skills and comfort with data entry - Excellent verbal and written communication skills - Ability to troubleshoot and resolve documentation issues Requirements - 6 weeks onsite training (required) - 6-month lock-in period after hire to complete all training - 1-year product lock-in to maintain continuity and skill proficiency - Must be available for potential weekend or holiday coverage based on rotation and business needs Employee Type - Permanent Basic Qualifications - Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves answering incoming calls and performing triage of inquiries. - Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. - Collects relevant caller data to assist with measurement, tracking and reporting activities. - Tracks inquiries, questions and answers and provides resolution. - May perform clerical or administrative duties. - Performs other duties as assigned. Qualifications - High School diploma/GED or 10 years of work experience Requirements - No experience required - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, kneeling, squatting, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Rare climbing. Benefits - Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: instant access to earned, unpaid base pay through DailyPay (fees may apply) before payday. - Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.