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PracticeTek

PracticeTek is a San Diego-based healthcare technology company whose primary goal is to revolutionize healthcare practices by enabling growth and scalability fo

Lead Software Engineer – Front Office AI Platform

Location

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Posted

95 days ago

Salary

0

Seniority

Lead

Job Description

Lead Software Engineer – Front Office AI Platform

PracticeTek

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Lead Engineer to help design, build, and operate backend platform services that support business-critical healthcare workflows. This role sits within a product-focused engineering group responsible for scalable, API-driven services used across multiple applications. You will be a hands-on technical leader, contributing directly to system design and implementation while influencing engineering standards, operational practices, and cross-team collaboration. The role emphasizes production ownership, system reliability, and pragmatic use of automation and AI-enabled capabilities where they provide measurable value. You’ll work primarily in Ruby on Rails (API-first services), building services deployed on AWS, with a strong focus on maintainability, observability, and secure handling of sensitive data. Areas of Accountability - Design, build, and evolve API-first Rails services that power shared platform capabilities. - Own service architecture and interfaces to support consistency and reuse across products. - Deliver automation and model-assisted features with appropriate safeguards, monitoring, and operational controls. - Establish and uphold best practices for production systems, including configuration management, rollout strategies, and ongoing evaluation. - Design and optimize PostgreSQL data models for correctness, performance, and multi-tenant scale. - Build and operate asynchronous and event-driven processing for high-throughput workloads. - Maintain high standards for observability and reliability, including logging, metrics, alerting, and incident response. - Ensure systems meet security, privacy, and compliance requirements, including careful handling of sensitive healthcare data. - Lead by example through code reviews, technical design, documentation, and mentoring. - Partner closely with Product, Design, and other engineering teams to deliver durable, high-quality solutions. Qualifications - 5+ years of experience building and operating backend services using Ruby on Rails or similar frameworks. - Demonstrated ownership of production systems across their full lifecycle. - Experience delivering automation or AI-assisted capabilities in production environments, including monitoring and operational considerations. - Strong backend fundamentals: API design, distributed systems concepts, relational data modeling, and background processing. - Experience with modern cloud-based delivery practices (AWS, Docker, CI/CD; container orchestration is a plus). - A security- and privacy-first mindset, ideally with experience in regulated or sensitive domains. - Strong communication skills and the ability to collaborate effectively with technical and non-technical partners. Requirements - High ownership and accountability; you follow through and surface risks early. - Pragmatic and thoughtful; you prioritize reliability, safety, and real-world constraints. - Collaborative and low-ego; you value shared success and constructive feedback. - Clear communicator; you explain tradeoffs and decisions with confidence and clarity. - Mentorship-oriented; you enjoy helping others grow and improving how teams work together. Benefits - Competitive salary range of $145,000 - $187,000 based on experience and skills. - Inclusive environment that values diversity and empowers employees.

Job Requirements

  • 5+ years of experience building and operating backend services using Ruby on Rails or similar frameworks.
  • Demonstrated ownership of production systems across their full lifecycle.
  • Experience delivering automation or AI-assisted capabilities in production environments, including monitoring and operational considerations.
  • Strong backend fundamentals: API design, distributed systems concepts, relational data modeling, and background processing.
  • Experience with modern cloud-based delivery practices (AWS, Docker, CI/CD; container orchestration is a plus).
  • A security- and privacy-first mindset, ideally with experience in regulated or sensitive domains.
  • Strong communication skills and the ability to collaborate effectively with technical and non-technical partners.
  • High ownership and accountability; you follow through and surface risks early.
  • Pragmatic and thoughtful; you prioritize reliability, safety, and real-world constraints.
  • Collaborative and low-ego; you value shared success and constructive feedback.
  • Clear communicator; you explain tradeoffs and decisions with confidence and clarity.
  • Mentorship-oriented; you enjoy helping others grow and improving how teams work together.

Benefits

  • Competitive salary range of $145,000 - $187,000 based on experience and skills.
  • Inclusive environment that values diversity and empowers employees.

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