This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. Join our team as a Scheduler Pre-Registrar. In the role of Pre-Registrar Scheduler, you will be responsible for: - Receiving phone calls and fax requests to schedule patients for outpatient tests. - Completing pre-registration of scheduled patients. - Ensuring a valid provider order is obtained. Schedule: Monday - Friday 8:30am - 5:00pm Remote. Must live in Colorado. Qualifications - 1 year previous Patient Scheduling or Patient Access experience preferred. - Office experience in a healthcare environment. - Knowledge of medical terminology, CPT/ICD-9 codes preferred. - Ability to multitask and possess relevant skills. - High School Diploma or GED required. Requirements - Physical Requirements - Sedentary work - Prolonged period of sitting and exert up to 10lbs force occasionally.

Meet Ascertain Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. About the Job This is a hands-on role for someone who thrives in high-volume operational environments and is comfortable balancing individual contribution with team support. You will continue to process prior authorizations directly—often at high volume—while also serving as a go-to resource for other Ascertain Assistants. Over time, this role will evolve into a hybrid operations + technology position as workflows become increasingly automated and integrated with Ascertain’s platform. This is not a traditional healthcare shift-based, desk role. It is an outcome-driven position that rewards ownership, judgment, and follow-through. What You’ll Do: As a Prior Authorization Assistant at Ascertain, you will play a critical role in our new AI-powered prior authorization solution. You’ll collaborate directly with Ascertain leadership and product teams, helping to shape how prior authorization is transformed through recent advances in artificial intelligence. This is a unique opportunity to work at the intersection of healthcare operations and cutting-edge technology. You’ll work closely with healthcare providers to reduce administrative burdens and streamline detailed workflows. Day-to-day, this includes manually processing authorizations and overseeing automated submissions for office visit referrals, procedures, pharmaceuticals, and more. The role offers broad exposure to multiple healthcare specialties, external stakeholders, and departments across Ascertain. - Review and verify insurance information and patient eligibility for prior authorizations. - Communicate with healthcare providers to gather necessary medical documentation and information. - Submit prior authorization requests to insurance companies following established protocols. - Monitor and track authorization requests to ensure timely processing and resolution. - Respond to inquiries from healthcare providers, patients, and insurance companies regarding authorization status. - Maintain accurate records of authorization requests, approvals, and denials. - Collaborate with internal teams to resolve authorization issues and improve process efficiency. - Stay updated on insurance policies, regulations, and industry trends related to prior authorizations. What You'll Need: - 4+ years of experience with prior authorization and billing in multiple specialties, (e.g., Oncology/Hematology, Cardiology, Physical Therapy, Pharmacy). - Familiarity with major payors including UnitedHealthcare, Aetna, Blue Cross Blue Shield, etc. - Bonus if you have experience in… - client relationships; - hands-on leadership roles (e.g., Team Lead, Supervisor, or informal leadership), paired with a roll-up-your-sleeves approach; - engaging with C-suite executives. What You'll Bring to the Table: - Detail-Oriented. You are meticulous in your work, catching errors and ensuring every authorization is processed accurately the first time. - Collaborative. You are energized by working with others, building trust and communicating clearly with providers, teammates, and cross-functional stakeholders. - Adaptable. You are comfortable shifting between manual workflows and leveraging new AI-powered tools, adjusting quickly as processes evolve. - Empathetic. You are attuned to the needs of healthcare providers and patients, approaching each interaction with patience, professionalism, and understanding. - Process-Driven. You are motivated by structure and consistency, following established workflows while identifying opportunities for improvement. Benefits & Perks - Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare. - Ownership & growth: You’ll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement. - Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions. - Flexible hybrid work: We support a flexible hybrid working model from our NYC office, trusting you to manage your own schedule. - Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!

Become a part of our caring community and help us put health first The Referrals Coordinator 2 process referrals from Military Treatment Facilities (MTFs) and civilian providers. As a Referrals Coordinator 2, you will handle some inbound calls, perform data entry into the medical management system, assigning an appropriate provider, reviewing for benefits, and/or medical necessity as required or pending to a nurse or supervisor who can complete or request additional information. Role Responsibilities - You will recognize a sensitive diagnosis and/or referral requiring Case Management and pend to appropriate point of contact for review. - You will understand TRICARE benefits/limitations and Humana Military referral processes, MOUs with MTFs, and referral and UM policies. - You will answer questions or contacts MTFs and/or civilian providers to obtain additional information that may be required to complete referral etc. - You will assign appropriate ICD10 code to referral as well as appropriate CPT Code. Use your skills to make an impact Required Qualifications - Our Department of Defense Contract requires U.S. citizenship for this position - Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services) - HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico. - 2 years of customer service experience AND/OR administrative/data entry experience - 2 years of healthcare experience with Intermediate working knowledge using medical terminology, CPT and ICD codes - Expertise with MS Office products (Outlook, Word, PowerPoint, Excel) and ability to easily navigate multiple computer applications - The ability and willingness to work an 8-hour shift between the hours of 8 a.m. to 5 p.m. Eastern Standard Time (EST) and some potential overtime (Based on business need) Preferred Qualifications - Veteran or Military Spouse - Individuals with an understanding of TRICARE benefits/limitations, Humana Military referral processes, MOUs with MTFs, and referral and UM policies. - College degree - Experience in a Managed Care setting - Advanced experience with medical terminology and ICD10 codes Additional Information Training: - Performed virtually, with length of training depending on progression of trainee - 1 - 2 months Work at Home/Remote Requirements To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $39,000 - $49,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Role Overview We are seeking a Administrative Assistant to support growing law firms with billing management and client communications. This role is essential in ensuring accurate, timely billing and maintaining professional client relationships. This is an excellent opportunity for a detail-oriented professional with hands-on legal billing experience who thrives in a fast-paced, virtual environment. People from any U.S. state/city are welcome to apply. Key Responsibilities - Billing Management: Manage and process billing cycles using Clio Manage, including time entries, invoices, and payment processing. - Accuracy & Tracking: Track billable hours and ensure data integrity across multiple legal matters. - Coordination: Act as a liaison between attorneys and clients regarding billing updates, inquiries, and reconciliations. - Collections: Proactively follow up on outstanding invoices and manage past-due payments. - Documentation: Maintain organized billing records and detailed logs of client communications. - Administrative Support: Assist with document management, scheduling, and professional correspondence via email and client portals. Required Qualifications - Education: Bachelor’s degree (Completed). - Technical Expertise: Direct, hands-on experience with Clio Manage (billing, timekeeping, or client management functions). - Industry Experience: Prior experience working within a law firm or legal services environment. - Remote Proficiency: Experience as a Remote Assistant or in a virtual professional role. - Communication: Excellent written and verbal English communication skills. - Reliability: A dedicated remote workspace with a reliable high-speed internet connection. Preferred Qualifications - Bilingual Skills: Proficiency in Spanish (written and verbal) is a plus but not required. - Multi-Attorney Support: Experience supporting multiple attorneys or departments simultaneously. - Industry Knowledge: Deep understanding of legal billing procedures and terminology. Why Join Equivity? - Comprehensive Benefits: Medical, dental, vision, sick leave, employee discounts, EAP, and expense reimbursements. - 100% Remote: Enjoy a flexible and autonomous work environment. - Professional Growth: Opportunity to partner with high-level professional clients across the United States. About Equivity Equivity provides high-level virtual assistance to clients across the U.S., specializing in administrative, marketing, and paralegal services. We partner with professionals and firms across diverse industries to deliver expert remote support.