Job Closed

This listing is no longer active.

Referral Specialist

Administrative AssistantAdministrative AssistantOtherRemoteMid LevelTeam 1,001-5,000Since 2014H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

109 days ago

Salary

0

Seniority

Mid Level

Job Description

Referral Specialist

GoHealth Urgent Care

You’re more valuable than ever – And that’s just how we’ll make you feel. Job Summary The Referral Specialist position plays a vital role in ensuring seamless referral delivery to patients for our Occupational Health program. This position is responsible for managing daily workers’ comp referrals placed through Epic. The Referral Specialist will support patient care coordination of all workers’ compensation referrals by working closely with center staff, adjusters, specialists, and patients. The role also serves as a key escalation point, providing timely troubleshooting and resolution to referral concerns, ensuring a high-quality experience and strong client relationships. Qualifications Education Required: • High School Diploma Work Experience Required: • 2+ years of workers’ compensation referral experience • 1+ year experience working in a GoHealth center • Healthcare experience as an MA or front desk team member Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.: • Bachelor’s degree Knowledge, Skills, and Abilities • Knowledge of medical office management systems and procedures. • Excellent time management skills and ability to prioritize work. • Strong customer service skills with a commitment to delivering a positive customer experience • Strong written and verbal communication skills for interacting with patients, customers and internal teams. • Highly organized with effective planning skills. • Skilled in Microsoft Office Suite (Excel, Outlook, Word, etc.) • This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills. Essential Duties and Responsibilities • Provide customer service support and resolution for urgent issues that arise with workers’ comp referrals, including employers, insurance adjusters, and internal customers. • Work with patients, employers, external specialty groups, and adjusters to process and schedule workers’ compensation referrals for patients. • Obtain claim information for workers’ compensation referrals as needed by contacting patient, employer and insurance adjuster. • Maintain strong relationships with local adjusters and specialty groups for referrals. • Answer patient questions regarding the delivery of their care and keep them informed of their status. • Answer phone calls regarding workers’ comp questions. • Conduct courtesy callbacks for patient follow-up as needed. • Complete other projects as needed such as generating reports, updating forms, supporting customer service needs and other Growth team needs. • Escalate client issues to direct leader as needed. GoHealth Core Values GoHealth’s Core Values, listed below, are essential functions of this position: • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. • Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. • Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Physical Requirements • Office Environment: Tasks may be conducted within a climate-controlled office setting. • Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 25 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position. • Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed. Up to 10% of travel, only as needed. • Safety Equipment: May require the use of safety equipment for infection prevention Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time. Equal Employment Opportunity Statement The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. ADA Accommodation Statement Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion. Compliance Statement This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy

Related Categories

Related Job Pages

More Administrative Assistant Jobs

Trader Interactive logo

Office Manager

Trader Interactive

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.

OtherRemoteTeam 201-500H1B Sponsor

Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer: - An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world. - The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon. - Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program. What You’ll Do: - Key Responsibilities Office Management Front-of-House: Greet clients and visitors, manage incoming mail, deliveries, and phone inquiries. - Facilities Coordination: Ensure the office is clean, stocked, and functional. Act as the primary point of contact for building management and vendors. - Supply Management: Monitor and order office and kitchen supplies within a set budget to ensure the team has what they need to succeed. - Safety & Culture: Maintain office safety protocols and help coordinate occasional team lunches or office events. - Administrative Support Executive Support: Assist leadership with calendar management, meeting scheduling, and travel arrangements. - Document Management: Prepare, edit, and proofread correspondence, reports, and presentations. - Data Entry & Filing: Maintain digital and physical filing systems, ensuring sensitive information is handled with confidentiality. - Special Projects: Support various departments with ad-hoc tasks such as basic expense tracking or data research. What We’re Looking For: - 2–5 years of experience in office administration or a similar role. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace. - Strong multitasking abilities, excellent verbal/written communication skills. So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.

United States
Job Closed
SRS Distribution Inc. logo

Real Estate Specialist

SRS Distribution Inc.

SRS Delivers. SRS Distribution is the fastest growing distributor of building products in the United States.

OtherRemoteTeam 5,001-10,000Since 2008H1B No Sponsor

What You Will Do Lease Administration Support - Assist with the administration and organization of lease documents, amendments, renewals, and related real estate records. - Track critical lease dates, including rent commencements, escalations, renewals, and expirations, and notify the real estate team of upcoming deadlines. - Enter and maintain lease and property data in internal systems, trackers, and spreadsheets to support reporting and compliance. - Prepare basic lease summaries and documentation for internal use. - Help ensure lease records are complete, accurate, and audit-ready. Facilities & Maintenance Coordination - Support day-to-day facilities needs by logging maintenance requests and coordinating with landlords, vendors, and internal teams. - Track work-orders and service requests through completion and follow up as needed to support field operations. - Assist with vendor documentation, service agreements, and coordination. - Support invoice processing by reviewing invoices for accuracy, matching to supporting documentation, and routing for approval. Cross-Functional & Field Support - Coordinate with Accounting, Legal, Construction, Operations, and Field Teams to support real estate and facilities activities. - Serve as a support resource to operating locations by helping route questions or requests to the appropriate teams. - Provide general administrative support to the Real Estate team, including scheduling, document preparation, and special projects. Reporting & Process Support - Maintain organized electronic and physical files related to leases, properties, and facilities. - Assist with basic portfolio reporting and data tracking. - Support process consistency and standardization across lease administration and facilities workflows. Qualifications Required - Bachelor’s degree - 1–3 years of experience in an administrative, coordination, real estate, facilities, or support role. - Strong organizational skills and attention to detail. - Proficiency with Microsoft Office, particularly Excel, Word, and Outlook. - Working knowledge of real estate, lease administration, or facilities management systems. - Ability to manage multiple tasks and priorities in a fast-paced environment. - Clear written and verbal communication skills. - Team-oriented mindset with a willingness to learn and support field operations. Preferred - Experience using real estate and facilities management platforms such as Oracle (lease administration and workflows), CoStar, Yardi, MRI, or Lucernex. - Exposure to document management platforms such as SharePoint. - Basic understanding of commercial real estate terminology and lease structures. - Experience coordinating with landlords, vendors, or service providers. Key Competencies - Organization and attention to detail - Responsiveness and follow-through - Time management - Clear communication - Collaboration across teams - Problem-solving and adaptability - Professional discretion Career Path This role provides foundational exposure to corporate real estate and facilities operations within GMS and offers opportunities for growth into roles such as Lease Administrator, Facilities Manager, or Real Estate Analyst. SRS Perks & Benefits: - Weekly Pay - Day One 401(k) Plan participation with Generous Company Match - Generous Paid Time Off, Holidays, Birthday, and Floating Holidays…. and more - Paid Parental Leave - Medical, Dental and Vision Benefits - Employee Referral Bonus Program Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch! ‎ As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.‎ Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.‎

United States
Job Closed
OtherRemoteTeam 51-200H1B No Sponsor

• Custodial platform management (Schwab Advisor Center specifically) • Compliance coordination with external consultants (ADV filings, annual reviews, regulatory correspondence) • Client service operations (onboarding, account maintenance, service requests) • Technology stack administration (CRM, portfolio management system, document management) • Process documentation and SOP creation • Internal workflow and project tracking across Cross Financial and Crete partner firms

United States
$65K - $100K / year
Job Closed
Docker, Inc logo

Office Manager

Docker, Inc

Docker helps developers bring their ideas to life by conquering the complexity of app development.

OtherRemoteTeam 51-200H1B No Sponsor

• Establish and manage daily operations of the Seattle office • Oversee facilities management, including landlord relations and maintenance coordination • Manage office vendors (cleaning, security, utilities, catering, supplies, etc.) • Develop and maintain office budgets in partnership with Finance • Ensure compliance with local regulations and workplace safety standards • Create and maintain operational processes and documentation • Foster a welcoming, inclusive, and engaging office environment • Plan and execute on-site events, team gatherings, and cultural initiatives • Partner with People team and IT team to support onboarding and employee engagement • Serve as a culture ambassador, aligning the physical workspace with Docker’s values • Support visiting executives, leadership, and customers with logistics and coordination • Manage office access systems and badging • Coordinate conference rooms, shared spaces, and workspace assignments • Collaborate with IT on equipment provisioning, office technology, and troubleshooting • Partner with People and Talent teams to support hiring growth in Seattle • Coordinate with global office operations to ensure consistency across locations • Contribute to workplace policies and future office planning initiatives

Washington
$83.2K - $104K / year
Job Closed