• Lead modernization and technology evolution initiatives, including large-scale code refactors, architectural restructuring, and service migrations. • Develop and maintain scalable solutions using Node.js, React, and .NET, ensuring high performance, security, and quality. • Actively participate in defining architecture, development patterns, best practices, and software engineering processes. • Conduct deep technical analyses, planning and executing continuous improvements on legacy and new systems. • Collaborate with cross-functional teams (product, QA, UX, infrastructure, and data) to deliver robust and sustainable solutions. • Perform thorough code reviews, promoting technical quality and team growth. • Monitor applications, interpret metrics, and identify opportunities for ongoing optimization. • Support automation, CI/CD, and testing strategy initiatives.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Effectual’s Office of the CTO sets the company’s technical strategy and delivers the innovation that makes it real. As a Senior Software Engineer, you will bring ideas to production on AWS, including integrating LLMs and agents with various platforms and enterprise APIs. - Build agentic services in Python using frameworks like LangGraph and LangChain, leveraging the latest frontier LLMs from Anthropic, OpenAI, and others. - Integrate with enterprise platforms, APIs, and developer/data systems to automate workflows and enrich context. - Design, develop, and deploy web apps, generally leveraging Typescript, React, and Tailwind CSS. - Design data and retrieval patterns (PostgreSQL, DynamoDB, RAG), as well as evaluation and guardrails. - Build backends in Python using libraries like FastAPI. - Contribute to CI/CD, collaborate with platform and DevOps engineers to codify infrastructure (Terraform preferred), and instrument services (tests, monitoring, safe rollback). Qualifications - 7+ years building production applications from design through release and iteration. - Hands-on LLM integration (tool use/function calling, retrieval, evaluations, safety/guardrails, tracing/observability). - Strong Python (APIs, async/concurrency, packaging, testing), and TypeScript with React skills. - Comfortable with databases (PostgreSQL and/or DynamoDB preferred) and log/event pipelines. - Experience with a hyperscale cloud platform (AWS preferred): compute, messaging/queueing, storage, CI/CD, observability, IAM basics. - Practical use of AI dev tools (Claude Code, ChatGPT, GitHub Copilot, Cursor, etc.) to accelerate delivery. - Excellent collaboration and communication; able to partner with internal stakeholders and (when needed) customers. Requirements - LangGraph/LangChain (others welcome) and multiagent patterns. - Terraform; maintaining CI/CD pipelines. - UI/UX instincts for operator workflows. - LLM evaluation and guardrails (harnesses, red teaming, content filters). - Experience delivering in enterprise scale or public sector environments, including regulated/compliance contexts. - AWS Bedrock model fine-tuning and/or SageMaker experience; vector stores (OpenSearch, pgvector); prompt caching. - Docker or other containerization technologies. - Business process automation/analysis; consulting/stakeholder management. Benefits - Medical, dental, and vision health insurances - Short term disability, long term disability and life insurances - 401k with Company match - Paid time off (PTO) (120 hours PTO that accrue over one year) - Paid time off for major holidays (14 days per year)

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary As a Software Engineer at Stratascale, you will participate in the design, build out, maintenance, and troubleshooting of our rapidly growing Saas products. A Software Engineer understands web protocols; how full stack applications operate and how data flows. You will also utilize critical thinking and problem solving in concert with effective industry tested tools to deliver exceptional value to our customers. Our team performs their job duties from a home office or other remote location, but you may also be required to infrequently report to an SHI office location for internal meetings. Role Description - Collaborate with cross-functional teams to design, implement, and maintain software solutions using diverse programming languages and technologies - Design, develop, and implement new software features or modifications to existing software based on functional requirements - Identify and address complex technical issues efficiently through keen problem-solving and critical thinking skills - Exhibit a strong desire to learn and explore emerging technologies, tools, and industry trends to enhance knowledge and skills - Maintain high-quality code through rigorous code reviews, testing, and debugging processes - Ensure stability, efficiency, security, and quality of all shipped code by supporting continuous integration and continuous deployment (CI/CD) processes - Support runtime platform maintenance, integration of new features, and release fixes - Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts - Thrive in a fast-paced and dynamic work environment, readily adapting to changing project requirements and technologies - Display self-motivation and take initiative to work independently as well as collaboratively in a team environment, whether remote or on-site Behaviors and Competencies - Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. - Listening: Can recognize underlying messages and non-verbal cues in communication, responding appropriately to both explicit and implicit information. - Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. - Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. - Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. - Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. - Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. - Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. - Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. - Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Skill Level Requirements - The ability to understand and utilize cloud computing technologies, including Containerization, Docker, and Kubernetes. - Intermediate - The ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions. - Intermediate - The ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively. - Intermediate - The ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes. - Intermediate - Proficiency in implementing and managing DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate - Proficiency in using SQL for database management, including tasks such as querying, updating, and managing relational databases to efficiently handle data retrieval and manipulation - Intermediate - Proficiency in utilizing Platforms as a Service (PaaS) for deploying, managing, and scaling applications, including tasks such as application hosting, database integration, and development tool support; Microsoft Azure or Amazon Web Services highly preferred - Intermediate - Proficiency in using Object-Relational Mapping (ORM) frameworks for database interaction, including tasks such as mapping objects to database tables, managing database schemas, and performing CRUD operations efficiently - Intermediate - Proficiency in using Test-Driven Development (TDD) methodologies, including tasks such as writing automated test cases before code implementation, ensuring code quality, and facilitating continuous integration and deployment - Intermediate Other Requirements - Bachelor's degree in Computer Science, Software Engineering, or a related field, or relevant work experience required - Minimum 3 years of experience in software development with exposure to Web/Saas environments - Working knowledge of Go (GoLang) - Experience with GitHub Actions and an understanding of GitOps workflows - Strong experience in designing and implementing RESTful APIs. Experience with SOAP is a plus - Familiarity with relevant libraries for parsing and processing XML, JSON, and YAML - Familiarity with PostgreSQL and the relational model, including writing SQL with joins - Knowledge of schema management using EntGo and Atlas - Working knowledge of Linux, TCP/IP, and DNS - Ability to travel 10% - AWS or Azure cloud certifications (optional, but very beneficial) The estimated annual pay range for this position is $85,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management Technical 715 Pay Range: $170,400.00 - $281,200.00 Job Description The Senior Manager, Software Engineer role leads engineers on product development and integration teams. They will provide vision, training, technical standards, and direction to engineers who are required to know multiple languages for front-end, back-end, qa and cloud engineering responsibilities. They will work closely with leadership to strengthen a culture of collaboration and innovation within highly effective teams. They will contribute to cross-functional teams as a lead engineer mentoring or pairing with team members in technical and development tasks. Software Engineering Manager Western Governors University Transform Education Through Technology Western Governors University is revolutionizing higher education by making quality degrees accessible to working adults nationwide. As a Software Engineering Manager, you'll lead the teams building the platforms that empower over 150,000 students to change their lives through education. The Opportunity You'll lead a high-performing engineering team that directly impacts how students learn, how faculty teach, and how WGU scales its mission. This isn't about maintaining legacy systems—it's about architecting the future of competency-based education technology. What You'll Do: Lead with Purpose - Put students first in every decision—deliver projects on time and on budget while maintaining operational excellence (low incident rates, fast recovery times) - Build and inspire a team of 6-12 talented engineers, providing training, technical standards, and meaningful career guidance through 1:1s and performance management - Own the full people lifecycle—hiring decisions, performance reviews, salary recommendations, corrective and reinforcing feedback, and when necessary, difficult personnel decisions - Develop your people—grow engineers from mid-level to senior, understand development paths, and accurately convey both accomplishments and areas for growth Drive Technical Excellence - Establish technical vision by collaborating with leadership, designers, and subject matter experts to analyze trade-offs between usability and performance - Ensure 24x7 operational stability—defect-free releases, accessibility (ADA compliance), scalability, and secure handling of student data in compliance with applicable laws - Improve processes at the team level—challenge the status quo, identify beneficial innovations, and share learnings across the organization - Navigate complexity—from implementation plans to risk mitigation, technical debt to quality drivers Deliver Results - Plan and execute with precision—track progress at the task/team level, maintain project plans within team capabilities, and escalate with data when needed - Manage resources strategically—ensure the right skill sets are on your team and coordinate releases across multiple areas - Identify and mitigate risks early—escalate to the right people at the right time with clear communication and reasonable mitigation strategies - Balance competing priorities with the right sense of urgency, always keeping student impact in mind Collaborate and Communicate - Build trust through concise, accurate communication across multiple mediums—email, presentations, status updates, escalations - Work cross-functionally with product, design, academic teams, and other engineering groups to deliver student-first solutions - Drive effective decision-making in collaborations—share knowledge, reconcile conflicting goals, and find win-win solutions - Demonstrate emotional intelligence—active listening, empathy, and the ability to respond (not react) in challenging situations Manage Finances Responsibly - Plan budgets for travel, training, employee recognition, and headcount needs during annual planning cycles - Execute within budget—track contractor hours, create SOWs and purchase orders, analyze invoices, and report weekly work allocations What Makes You a Great Fit You're a technical leader who's been in the trenches. You've built software at a senior level or beyond—you understand what great engineering looks like because you've done it yourself. You can review architecture, debug production issues, and jump into technical discussions with credibility. You understand your leadership style and apply it effectively. You know how to give feedback that lands, maintain high team engagement, and adapt your approach to different situations and individuals. You balance pragmatism with vision. You know when to refactor and when to ship, when to adopt new tech and when to leverage what works. You're a self-starter with a bias for action, but you never compromise on security or stability. You have the courage to do what's right. You don't hide bad news—you escalate issues with excellent judgment, involving the right people with the right communication at the right time. You've been there before: - Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent relevant work experience) - 10+ years of software engineering experience, including senior-level technical work - 2+ years leading engineering teams (5+ years preferred) - Experience building web-based applications, integrating systems, and working with databases - Knowledge of software development processes, SDLC practices, and higher education technology - Track record of delivering complex projects in deadline-driven environments - Demonstrated ability to understand business needs and execute on strategy - Master's degree is a plus Why WGU? Mission-driven work - Every line of code helps someone earn a degree who might not otherwise have the opportunity. Everything we do starts with our students. Real autonomy - We trust our teams to make decisions and own their domains. We operate at all levels and never say "that's not my job." Work-life balance - Remote-first culture with flexible schedules and generous PTO Growth mindset - Professional development budget, conference attendance, and internal mobility. We value continuous learning and innovation. Competitive compensation - Market-rate salary, comprehensive benefits, 401k match, and tuition coverage for you and your family The Details Travel: Occasional travel up to 20%, including 1-2 company summits per year, plus conferences and business meetings as needed. Tech philosophy: We work across the spectrum and value engineers who can learn and adapt over those who know every framework. If you've been a strong senior engineer, you can ramp up on our stack. Ready to Make an Impact? If you're excited about leading teams that build technology serving a higher purpose, let's talk. Western Governors University is an equal opportunity employer committed to building diverse teams. We encourage applications from people of all backgrounds, experiences, and perspectives. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.