• Serve as the technical representative throughout the entire customer journey. • Join sales meetings as a subject matter expert. • Deliver high-impact product demonstrations. • Design and architect customer deployments. • Act as the critical link between Sales Reps and Implementation Engineers. • Provide technical expertise and customer feedback to Go-To-Market teams.

Overview: GovCIO is currently hiring for an experienced solution architect to serve within our Growth Enablement Team. This position will be a fully remote position. Responsibilities: The role of Solution Architect is part subject matter expert, part artist, part technologist, and part business analyst. In this role, the individual will: - Work with the Lead Solution Architect, Proposal Manager, and Capture Manager to hone win strategies and articulate the ‘why us’ story - Partner with technical and customer domain SMEs to support solutioning activities, resulting in differentiated, well-articulated solutions that address customer pain points - Conceptualize key proposal graphics - Iteratively develop and refine proposal content during the proposal phase - Apply proposal best practices  Key characteristics of a successful candidate include: - Ability to work with a team or alone - Ability to absorb and respond to critique - Intellectual curiosity - Desire to see a project through to the end - Tolerance for unique perspectives – ability to combine them and make a product better - Humility and the ability to understand that your idea is not always the best idea - Ability to put ego aside in the interest of a better outcome Qualifications: The Solution Architect should have substantive experience serving in multiple writing and content creation roles on Federal IT proposals, with prior experience serving as a technical solution architect, capture manager, or proposal manager. The Solution Architect should possess the following qualities:  Required Skills and Experience: - Bachelor’s with 8+ years (or commensurate experience). - Demonstrated experience in one or more IT functional areas, complemented by significant involvement in competitive Federal proposals - The sense of urgency and critical thinking required to succeed in a demanding environment where high-quality, winning proposals are the expectation - A working understanding of the Federal procurement process, including the FAR, contracting vehicles, and the nuances of Federal contracting - An interest in collaborating and leading, working with a broad range of talented people (e.g., executives, technologists, industry specialists, graphics artists, writers, and consultants) to achieve a common operational understanding and solution - The willingness to learn what’s critical for an opportunity, conducting external research on technologies, companies, Government agencies, budgets, and programs and internal research on projects, people, efforts, strengths, and weaknesses - The ability to apply critical thinking across an opportunity lifecycle – reading an RFP, understanding what a customer is looking for, conceptualizing how a response would address the customer’s requirements, while expounding on GovCIO’s strengths and differentiators - Experience translating technology solutions into high quality, well written responses throughout business development, capture, and proposal development lifecycles - The capacity to take loosely-formed thoughts and inputs from Subject Matter Experts and craft them into crisply worded, persuasive arguments - The ability to conceptualize graphics to convey key solution concepts, graphically depicting process, relationships, dependencies, technologies, benefits, features, and other concepts that tie solutions to problems - The proven ability to own one or more sections of a proposal across a diverse range of topics - The proven ability to write, review, direct, and craft proposal sections regardless of the discipline, technology, or requirements of those sections - The instincts necessary to provide direction to sometimes inexperienced proposal staff Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?  What You Can Expect  Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees  Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.  We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.  Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $140,000.00 - USD $160,000.00 /Yr.

• Lead end-to-end onboarding for new customers—from authentication setup to data mart configuration • Integrate customer systems with Zus (APIs, SFTP, HL7, FHIR—the whole interoperability stack) • Translate messy business requirements into clean technical architectures • Build and maintain automated workflows that make implementations faster and more reliable • Be the trusted technical advisor customers call when things get complicated • Run technical deep dives and implementation reviews that actually move the needle • Identify integration risks before they become blockers and solve them proactively • Train customers on best practices so they become power users, not support tickets • Use AI tools (LLMs, automation platforms, scripting) to eliminate manual work and scale your impact • Build templates, scripts, and tooling that make the 10th implementation faster than the 1st • Document learnings and create repeatable playbooks through automation that make the whole team better • Partner closely with Product and Engineering to surface integration challenges and opportunities for platform improvement • Translate real-world customer integration patterns into product feedback and roadmap insights • Collaborate with R&D teams on emerging capabilities around AI, data pipelines, and developer tooling • Act as the voice of the customer when identifying opportunities to improve developer experience and reduce integration friction

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. With a focus on Sovereign AI—secure, compliant, and infrastructure-flexible deployments—H2O.ai delivers solutions that align with the highest standards of data privacy and control. Our open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Chipotle, Workday, Progressive Insurance, and NIH. H2O.ai partners include NVIDIA, Dell Technologies, Deloitte, Ernst & Young (EY), Snowflake, AWS, Google Cloud Platform (GCP), VAST Data and MinIO. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users. H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life. For more information, visit www.h2o.ai. About This Opportunity As a Solution Architect in H2O.ai Professional Services team you will work closely with Technical teams on the Customer side and Product Engineering, Enterprise Support and Sales teams on the H2O side. This is a remote position based in New York. What You Will Do - Be the trusted solutions advisor for our customers and partners and deliver technical professional services to the customer. - Own and deliver services that include installation, configuration and integration of H2O Generative AI, Machine Learning, Model Management, and Cloud products in the customer environment/landscape. - Provide/gather customer feedback to work with the H2O.ai Engineering team for product improvements. - Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment. - Architect, design, and implement end to end Predictive and Generative AI Machine Learning and Data Science solutions that help customers realize the value of their investments in H2O.ai products and services. - Communicate effectively with a diverse audience of internal and external stakeholders consisting of: Engineers, business people, partners, executives. - Present at meetups and webinars in the Data Science community, and be an integral part of the Maker culture of creating the best products and solutions. What We Are Looking For - Bachelor’s or a higher education degree in Computer Science/Engineering - Minimum 5-6 years of experience with cloud computing/linux systems and architecting end to end data processing pipelines or data intensive enterprise solutions - Experience of working in a customer facing environment, providing technical services - Excellent communication skills (verbal and written, English language). Additional languages a plus. - Amicable attitude. Aptitude to independently investigate and find solutions to technical problems; urge to learn/master new technologies. Maker mindset. How to Stand Out From the Crowd Kubernetes, Linux, and Cloud Architecture Skills - Excellent understanding of system engineering concepts and good command of working in a linux based environment (OS fundamentals etc). Ubuntu and CentoOS/RHEL mainly. - Excellent understanding and implementation experience of the cloud ecosystem i.e. what solutions exist on the 3 major clouds (AWS, GCP, Azure) and when/how to use those components - Excellent understanding and implementation experience with containers and container based orchestration frameworks. Kubernetes (multiple distros like Openshift, and hosted solutions like AKS, EKS and GKE) must have. Virtualization knowledge (vmware. kvm) is a plus. - Good understanding and implementation/integration experience of LDAP, OAuth, OpenID, SSH, TLS, network connectivity, firewalls etc that are required in any enterprise grade service architecture/solution Programming Languages/Frameworks - Experience in Python, shell scripting is a must have. Go experience is a plus Data Engineering Skills - Understanding of building data pipelines for data transformation using big data tools like Hadoop and Spark/Kafka for batch and streaming processing of data. - Understanding and experience of SQL query language and working with relational databases. - Understanding of NoSQL database types and understanding of their disparate application scenarios Data Science skills - Excellent understanding and experience of deploying Large Language Models in a containerized environment - Knowledge of overall Generative AI landscape and concepts. - Knowledge of basic statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and tabular predictive modelling techniques and concepts. Why H2O.ai? - Market leader in total rewards - Remote-friendly culture - Flexible working environment - Be part of a world-class team - Career growth - Base salary range: $143,000 - 155,000 USD H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose. Please visit www.H2O.ai to learn more. #LI-Remote