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Freshworks empowers the people who power your business.
Instructional Designer – Technical Sales Enablement
Location
Massachusetts
Posted
94 days ago
Salary
$110K - $140K / year
Seniority
Senior
Job Description
Instructional Designer – Technical Sales Enablement
Freshworks
• Design and develop technical eLearning certifications • Build and maintain a library of technical enablement assets • Create competitive deep-dive content and objection-handling scenarios • Design scalable digital training experiences for global audiences • Apply learning science principles to ensure training engagement • Measure training effectiveness and continuously improve programs
Job Requirements
- 6-10 years of experience designing eLearning and digital training experiences
- Hands-on technical exposure
- Strong understanding of the Solution Engineering/Pre-Sales lifecycle
- Experience designing enablement or training programs for technical sellers, engineers, or IT professionals
- Proficiency with modern eLearning authoring tools
- Experience facilitating design workshops
- Strong organizational and project management skills
- Exceptional writing and editing skills
- Ability to work independently and collaboratively
- Proactive and adaptable mindset
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption benefits
- Parental leave
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