This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nurse Case Manager (RNCM) role sits at the intersection of patient advocacy, insurance policy, and product access – making this a critical role in supporting patients who have been prescribed a Revolution Medicines’ therapy. The RNCM Team will operate in a hybrid model in close partnership with a third-party HUB responsible for intake, benefits investigation, and Customer Relationship Management (CRM) operations. - Work directly with patients, healthcare providers, insurers, field reimbursement team, and other key stakeholders. - Help patients understand their coverage and access the company’s patient support programs. - Connect with external resources that help overcome access barriers. - Manage the launch and ongoing lifecycle of Revolution Medicines’ approved therapies using a patient-centric model. - Act as a single point of contact to proactively manage individual patient cases. - Ensure access and financial barriers are compliantly overcome, including: - Benefit verifications - Prior Authorization (PA) delays - Denials and appeals hurdles - Specialty pharmacy (SP) and non-commercial pharmacy routing issues - Affordability barriers - Complex Center for Medicare and Medicaid cases (CMS) - Community resources - Execute smooth transition of all Expanded Access Programs (EAP) patients with urgency upon FDA approval. - Manage standardized escalation frameworks with the Field Reimbursement Team (FRDs), specialty pharmacies, non-commercial pharmacy, and insurance providers. - Ensure timely contact with patients and providers during each step from enrollment to closure of case. - Monitor all patient cases for delays or bottlenecks, ensuring immediate contact with appropriate stakeholders. - Maintain rigorous documentation standards to ensure access barriers are tracked and compliantly resolved. - Foster a culture grounded in patient advocacy, compassion, compliance, customer centricity, urgency, and collaboration. - Create and manage a “one-team” mindset with other critical access teams. - Travel as needed to home office and external meetings/conferences. - Other duties as assigned. Qualifications - Bachelor’s Registered Nurse degree required with current state license. - 7 to 9+ years of experience in oncology, Patient Access, market access, or pharmaceutical patient service programs. - Proven experience supporting specialty or oral oncology launches (start-up or high-growth environments strongly preferred). - Deep understanding of payer dynamics, specialty pharmacy and distribution models, reimbursement processes, and patient support program operations. - Exceptional skills in communication, compliant documentation, and cross-functional collaboration. - Extensive knowledge of HIPAA regulations and Adverse Event (AE) reporting. Requirements - Advance degree (MSN, MBA, MHA, other) preferred. - Launch and customer-facing experience preferred. - Experience with targeted oncology product experience strongly preferred. - Experience in a smaller, rapidly growing company preferred. Benefits - Base pay salary range: $150,000 — $189,000 USD. - Competitive cash compensation. - Robust equity awards. - Strong benefits. - Significant learning and development opportunities.

Part-Time Medical Director Opportunity – Flexible, Remote, and Lucrative Location: Virginia | Specialty: Family Medicine or Internal Medicine SynergenX / Low T Center is seeking a Board-Certified Family Medicine or Internal Medicine Physician in Virgina to serve as a supervising/medical director for our innovative telemedicine hormone replacement and weight-loss program. This is an excellent side-income opportunity for a physician looking to expand their scope, earn additional compensation, and support a fast-growing healthcare model — all with minimal time commitment and complete schedule flexibility. Why This Role? ✅ Remote & Flexible – Just 1–2 hours/month, no call, no nights, no weekends ✅ Passive Income – $12,000 annually per supervised provider, paid bi-monthly ✅ Scalable Earnings – Add $12,000 more each year for every mid-level provider supervised ✅ Professional Prestige – Provide oversight, direction, and chart review while maintaining your own practice Responsibilities: - Provide virtual medical direction and oversight for mid-level providers delivering telehealth hormone and weight-loss services - Review and sign off on 10 patient charts per provider per month - Be available by phone or telecommunication for consultation if needed - Ensure compliance with all clinical, ethical, and regulatory standards Requirements: - MD/DO licensed in Washington with active DEA for Virginia - Ideally have private practice within the state of Virginia - Board Certified in Family Medicine or Internal Medicine ONLY, no specialty under Taxonomy for NPI - Must maintain an active practice separate from hospital in Virginia - Credentialed with major insurers (United Healthcare, BCBS, Aetna, Cigna, Tricare preferred — Tricare assistance available) - No pending or past malpractice lawsuits Compensation: - $12,000 per year per supervised mid-level provider (contract/1099, fully remote) - Scalable earnings — additional mid-levels = additional compensation - This program launches in August 2026. Payment begins once supervision of provider has begun and credentialing is complete This opportunity is perfect for a physician who wants to stay clinically engaged, earn reliable supplemental income, and support the future of integrated, patient-focused telemedicine. If you’re looking for a low-commitment, high-reward medical directorship, we’d love to hear from you.

Location: Remote (US) — Strong preference for Bay Area, CAReports to: SVP, Clinical OperationsDotted Line: Medical Director About Us: We are a high-growth virtual care company redefining women’s health through technology-enabled clinical delivery. Our care model combines synchronous visits with high-volume asynchronous care — including messaging, refills, prior authorizations, labs, and follow-ups — delivered by a distributed clinical team. As we scale nationally, asynchronous care is no longer a support function. It is a core operational engine that drives margin, patient experience, and clinical safety. The Role: We are seeking a Senior Director of Asynchronous Care to build and operate a high-velocity, high-quality async care engine at scale. This leader will own the end-to-end performance of our asynchronous care ecosystem — including throughput, turnaround time, productivity, quality, safety, and cost. You will manage a multi-layered leadership team overseeing hundreds of Medical Assistants and clinical staff, while designing the operational systems required to scale volume significantly faster than headcount growth. This role is equal parts operator, systems architect, and culture builder. You are accountable for results. What You’ll Own: End-to-End Async Performance - Own async throughput (outflow), backlog health, and system capacity - Set and enforce SLAs for turnaround time, safety, and quality - Ensure every message, refill, prior authorization, and lab follow-up is completed accurately and on time - Maintain clear visibility into backlog aging and operational risk Org Design & Leadership Architecture - Design and scale a multi-layer leadership structure (Directors → Managers → Assistant Managers → Medical Assistants) - Maintain appropriate spans of control as the organization grows - Coach and performance-manage managers to drive consistent execution across teams - Build a culture of accountability where performance expectations are clear and measurable - Monitor workload distribution and performance variability to maintain sustainable operating rhythms Productivity, Economics, and Capacity Design - Define and refine time-per-task benchmarks and unit economics - Build headcount and capacity models aligned to forecasted demand - Optimize cost-per-task and cost-per-visit without sacrificing quality - Partner with Finance on spend management and hiring triggers Demand Reduction & Systems Optimization - Own async demand analytics (tickets per visit, tasks per visit, refill frequency, prior auth burden) - Partner with Practice, Product, and BizOps to reduce avoidable ticket volume - Build business cases for workflow redesign, automation, and tooling improvements - Translate frontline friction into scalable product solutions - Drive automation and workflow redesign to prevent linear cost expansion Quality & Risk Oversight - Partner with the Medical Director to maintain safe clinical practices and documentation standards - Build and oversee QA auditing frameworks - Ensure regulatory and compliance standards are upheld across all async workflows Performance Governance & Executive Reporting - Establish standardized performance dashboards and reporting cadences - Surface systemic risks, trends, and inflection points - Present clear performance narratives and strategic recommendations to executive leadership - Translate operational data into investment and resourcing decisions What We’re Looking For - 8+ years of experience in high-volume, operationally complex environments (healthcare, telehealth, tech-enabled services, or similar) - Proven experience managing managers and building multi-layer team structures - Demonstrated success scaling service operations 3x+ without sacrificing margin or quality - Strong analytical capabilities with advanced proficiency in Excel or Google Sheets - Experience owning SLAs, productivity metrics, and quality assurance frameworks - Comfort operating in regulated or clinically sensitive environments You Likely Excel If You… - Have led large-scale message-based or ticket-based operations (“inbox physics”) - Think naturally in unit economics and cost-per-task - Are obsessive about removing friction from workflows - Can move between frontline operations and executive-level strategy - Hold high performance standards without creating burnout - Build clarity where ambiguity exists Preferred - Experience in virtual care, telehealth, or direct-to-patient healthcare models - Experience operating in high-growth environments Why This Role Matters: Asynchronous care is one of the largest drivers of cost, patient experience, and clinical risk in our model. If done well, it enables scale, protects margin, and improves patient satisfaction. If done poorly, it creates backlog, burnout, and safety exposure. This leader ensures we scale responsibly. #LI-JA1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com. Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here.

• To ensure a hands-on approach to Remo’s specialty care model, the Medical Director maintains a 30% clinical commitment alongside their administrative leadership. • Lead, supervise and mentor multidisciplinary care team members to deliver high value, empathetic patient care. • Stay current with the latest research and advances in dementia care and translate this knowledge to the team to ensure the highest possible quality of care (e.g., pathways for screening and addressing needs around social determinants of health, fall risk assessment and intervention, approaches to high risk medications, etc.) • Partner with the Senior Director of Clinical Operations to architect and enforce clinical care SOPs. Lead the synthesis of clinical excellence and operational efficiency. • Contribute to our program evaluation framework by identifying metrics that matter most for dyad outcomes, clinician satisfaction, and care model improvement. Spearhead population health initiatives and aggressively refine care models based on real-world evidence and emerging clinical best practices. • Serve as the internal voice for patient and clinician wellbeing, ensuring every operational decision supports superior health outcomes and a positive clinician experience. • Serve as the primary clinical strategist to Product and Engineering, ensuring that innovative tools are leveraged to scale best-in-class care consistency and reduce clinician cognitive load. • Work in cross-functional teams, translating Remo’s high-touch care philosophy into functional clinical requirements that guide the development of internal tools and patient-facing interfaces. • Alongside the clinical team, provide rigorous clinical validation for new features, ensuring every technical iteration enhances the dyad relationship and adheres to the highest medical standards. • Build a clinical talent pipeline for our care model. Hire, supervise, onboard, and lead a team of clinical experts (e.g. Neurologists, Geriatricians, NP, Care Navigators, RNs, LCSW, Pharmacists ) to ensure that Remo’s clinicians deliver high value, empathetic care. • Direct the development of clinical protocols and ensure all telehealth services meet (and exceed) strict regulatory and compliance standards across all operating states. • Elevate Remo’s presence as a national leader in dementia care by spearheading our clinical thought leadership. You will represent the company at key industry conferences and author insights on the intersection of technology and dementia care delivery. • Define how we incorporate the disciplines of geriatrics and palliative care in our care model to deliver the highest quality care and best possible experience to the dyads we serve. • Develop a cohesive remote team culture by fostering deep clinical trust across a remote-first team. • Build and maintain a continuous learning culture through educational programs rooted in the latest science of dementia care.