Rivia Mind

Role Description We are searching for a quality-driven Patient Operations Coordinator who will provide exceptional customer service. This role will act as the first contact for new Rivia Mind patients, discussing service offerings with a supportive approach, coordinating proper patient/provider matching, assisting in scheduling patient evaluations, and ensuring insurance eligibility. - Maintain a customer service mindset and demeanor to ensure positive patient experiences and representation of Rivia Mind. - Answer patient phone calls, texts, and email inquiries according to department standards, ensuring professionalism and prompt responses. - Serve as the first point of contact for prospective patients, providing a welcoming and informative introduction to Rivia Mind services. - Demonstrate professionalism and patience when navigating challenging or emotionally sensitive patient interactions. - Maintain patient confidentiality and comply with HIPAA regulations in all communications and documentation. - Approach patient interactions with cultural sensitivity and an inclusive mindset. - Conduct verification of benefits and update patient charts with current coinsurance, copay, out-of-pocket, and deductible information. - Contribute to department initiatives such as managing the provider waitlist and conducting bi-annual insurance verifications. - Schedule new intakes and inform patients of the next steps for their appointment. - Act as a liaison between patients and providers to ensure sufficient support and positive results. - Support additional department responsibilities that nurture existing patient relationships. - Respond promptly and professionally to priority referrals. - Maintain up-to-date knowledge on the insurance plans that the practice accepts. - Support practice workflow as needed by scheduling patients and aiding them in completing all necessary documentation before Intake. - Address patient concerns with empathy and clarity. - Participate in team meetings and contribute to a collaborative, growth-oriented work environment. - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment. Qualifications - Required Education Level: High School Diploma or equivalent - 2+ years of customer service experience - A minimum of 2 years of office administration/receptionist experience - One year of medical office/healthcare operations experience preferred - Experience with communicating and adhering to messaging scripts across different channels - Knowledge of insurance verification processes preferred - Demonstrates flexibility in adapting to various processes as needed - Experience working in a team environment with the ability to adapt to changing priorities - Knowledge of mental health professional licenses (MD, NP, SW) - Close attention to detail with exceptional organizational skills - HIPAA Compliance Knowledge - Proficient with utilizing a diverse range of technology platforms and systems - Intermediate computer skills and technical aptitude required. Requirements - Pay Range: $40,000 - $50,000 - Pay Type: Salary - Department: Patient Operations - Supervisor: Patient Operations Manager - Supervisees: None - Exemption Status: Non-Exempt W-2 - Work Environment: Remote - Work Schedule: Monday through Friday, 9 AM - 5 PM EST Benefits - Medical Coverage - HDHP, PPO or PPO Buy-Up - Health Savings Account, Flexible Spending Account, and Dependent Care Account Options - Dental & Vision Insurance - Front-Loaded Paid Time Off (PTO) - Observed Holidays & Annual Office Closure - Medical & Parental Leave (in accordance with State and Federal Laws) - Competitive Pay - 401(k) Retirement Plan and employer match - Professional Development Stipend after 1st Work Anniversary - Short-Term & Long-Term Disability - Employee Assistance Program (EAP)

Role Description The Nurse Practitioner provides clinical Psychotherapy and Psychopharmacology services to patients through a primarily tele-health environment. Supported by collaborating Psychiatrists, Therapists, and Operational teams who assist you with clinical excellence and administrative tasks. Our practice leverages clinical experience and a diverse knowledge base to provide quality care and reliable service. This individual will utilize their expertise in Psychotherapy modalities (i.e. CBT, MI, DBT, etc.) and Medication Management to provide access to reliable, quality care in the communities we serve. As an employee at Rivia Mind, you will collaborate within a dynamic interdisciplinary team to foster continued learning and growth. All employees at Rivia Mind benefit from working in a diverse group with internal education opportunities and frequent collaboration. - Participate in Rivia Mind supervision groups, trainings, and attend department and organization meetings, such as: - Weekly Group Supervision - Frequent 1:1 Supervisor/Supervisee meetings - Weekly Education Meeting - Orientation/Onboarding Training Meetings and Reviews - Psychiatrist-Led Office Hours (optional) - Specialty Supervision Groups (if enrolled) - Quarterly Town Halls Qualifications - Required Education Level: Master's Degree or higher - Education Details: Master's in Nursing - Must have Massachusetts (MA) State Licensure for the following: - Valid Certified Registered Nurse Practitioner (CRNP) / Advanced Practice Registered Nurse (APRN) - Valid Registered Nurse (RN) License - Active DEA License in good standing - PMHNP-BC: Psychiatric Mental Health Nurse Practitioner - Board Certified - At least one (1) year of post-licensure experience with solid competence in practicing Psychotherapy (CBT, MI, DBT, etc.) - Experience working with Patients in an Outpatient setting - Telehealth/telemedicine experience - Proficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software and EHR platforms when applicable) - Intermediate computer skills and technical aptitude required Requirements - Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles - Service and maintain a weekly average standard of 50 patient sessions (25 or 45-minute sessions) - Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations - Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management - Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans - Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices - Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being - Provide clinical support & counseling to diverse patient populations in a telehealth environment - Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes - Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems - Comply with clinical standards and adhere to timely and thorough session note documentation - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential - Perform other related role and team function duties as assigned by department and group leaders Benefits - 3 weeks of front-loaded PTO + 9 paid holidays - Annual office closure (Dec 25–Jan 1) - Annual Impact Days for volunteering or professional development - 401(k) with employer match - Referral bonus potential - Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement - Medical, dental, and vision insurance — with EAP and additional wellness programs - Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options - Bereavement leave (including pet bereavement)

Role Description A Psychiatric Supervisor, NP delivers exceptional patient care while providing collaborative clinical supervision across interdisciplinary team(s). This role offers a unique opportunity to shape both direct treatment and clinical leadership within a growing, values-driven mental health practice. The ideal candidate brings a nuanced understanding of mental health care. Our philosophy is grounded in biological, psychological, and environmental considerations and integrates both psychopharmacology and psychotherapy for comprehensive care. The Psychiatric Supervisor, NP leads and supports a team of 6-8 clinicians through mentorship, supervision, and professional development—cultivating a culture of learning and self-improvement. Qualifications - Required Education Level: Master's Degree or higher - Education Details: Completion of a BSN and a graduate of a Nurse Practitioners Master's Degree, or hold a Doctorate in Nursing - 3–5 years of cumulative experience as a PMHNP - Prior supervisory experience or demonstrated interest in supervision - Ability to document concurrently during patient sessions - Experience in outpatient settings - Empathetic, collaborative, and supportive of psychotherapy practices - Experience practicing Psychotherapy and Psychopharmacology synchronously - Passion for educating, mentoring, and supervising clinicians - Ability to interpret clinical and operational data to guide decisions - Experience balancing caseload management with team leadership is a plus - Proficiency with technology platforms (Google Suite required; EHR/EMR systems preferred) - Intermediate technical aptitude - Experience supervising psychiatric NPs in an integrated care model (preferred but not required) Requirements - Valid Certified Registered Nurse Practitioner (CRNP) / Advanced Practice Registered Nurse (APRN) - Valid Registered Nurse (RN) License - Active DEA License in good standing - PMHNP-BC: Psychiatric Mental Health Nurse Practitioner - Board Certified Benefits - 3 weeks of front-loaded PTO + 9 paid holidays - Annual office closure (Dec 25–Jan 1) - Annual Impact Days for volunteering or professional development - 401(k) with employer match - Referral bonus potential - Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement - Medical, dental, and vision insurance — with EAP and additional wellness programs - Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options - Bereavement leave (including pet bereavement)

Role Description Rivia Mind Psychotherapists provide clinical social work services and psychotherapy to patients through a primarily telehealth environment. Our practice leverages clinical experience and a diverse knowledge base to provide quality care and reliable service. This individual will utilize their expertise in Psychotherapy modalities (i.e. CBT, MI, DBT, etc.) to provide access to reliable, quality care in the communities we serve. - Participate in Rivia Mind supervision groups, trainings, and attend department and organization meetings, such as: - Weekly Group Supervision - Frequent 1:1 Supervisor/Supervisee meetings - Weekly Education Meeting - Orientation/Onboarding Training Meetings and Reviews - Psychiatrist-Led Office Hours (optional) - Specialty Supervision Groups (if enrolled) - Quarterly Town Halls Qualifications - Master's in Social Work or a Master's Degree in Mental Health Counseling, Counseling Psychology, Clinical Psychology, or a related behavioral health graduate degree - Newly licensed or up to 5 years of experience at the credential level - Experience practicing Psychotherapy in Long-Term Outpatient Care - Ability to independently diagnose and provide psychotherapy within the scope of licensure - Additional Language Fluency is a plus - Experience or desire to work with Couples is a plus - Multi-Disciplinary Teamwork - Proficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software and EHR platforms when applicable) - Intermediate computer skills and technical aptitude required Requirements - Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles - Service and maintain a weekly average standard of patients across self-pay, insurance, and Medicare - Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations - Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management - Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans - Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) - Provide clinical support & counseling to diverse patient populations in a telehealth environment - Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes - Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems - Comply with clinical standards and adhere to timely and thorough session note documentation - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential - Perform other related role and team function duties as assigned by department and group leaders Benefits - 3 weeks of front-loaded PTO + 9 paid holidays - Annual office closure (Dec 25–Jan 1) - Annual Impact Days for volunteering or professional development - 401(k) with employer match - Referral bonus potential - Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement - Medical, dental, and vision insurance — with EAP and additional wellness programs - Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options - Bereavement leave (including pet bereavement)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nurse Practitioner provides clinical Psychotherapy and Psychopharmacology services to patients through a primarily tele-health environment. Supported by collaborating Psychiatrists, Therapists, and Operational teams who assist you with clinical excellence and administrative tasks. - Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles. - Service and maintain a weekly average standard of 50 patient sessions (25 or 45-minute sessions). - Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations. - Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management. - Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans. - Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices. - Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being. - Provide clinical support & counseling to diverse patient populations in a telehealth environment. - Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes. - Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems. - Comply with clinical standards and adhere to timely and thorough session note documentation. - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential. - Perform other related role and team function duties as assigned by department and group leaders. Qualifications - Required Education Level: Master's Degree or higher. - Education Details: Master's in Nursing. - Must have Connecticut (CT) State Licensure for the following: - Valid Certified Registered Nurse Practitioner (CRNP) / Advanced Practice Registered Nurse (APRN). - Valid Registered Nurse (RN) License. - Active DEA License in good standing. - PMHNP-BC: Psychiatric Mental Health Nurse Practitioner - Board Certified. - At least one (1) year of post-licensure experience with solid competence in practicing Psychotherapy (CBT, MI, DBT, etc.). - Experience working with Patients in an Outpatient setting. - Telehealth/telemedicine experience. - Proficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software and EHR platforms when applicable). - Intermediate computer skills and technical aptitude required. Benefits - 3 weeks of front-loaded PTO + 9 paid holidays. - Annual office closure (Dec 25–Jan 1). - Annual Impact Days for volunteering or professional development. - 401(k) with employer match. - Referral bonus potential. - Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement. - Medical, dental, and vision insurance — with EAP and additional wellness programs. - Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options. - Bereavement leave (including pet bereavement).

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nurse Practitioner provides clinical Psychotherapy and Psychopharmacology services to patients through a primarily tele-health environment. Supported by collaborating Psychiatrists, Therapists, and Operational teams who assist you with clinical excellence and administrative tasks. - Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles. - Service and maintain a weekly average standard of 50 patient sessions (25 or 45-minute sessions). - Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations. - Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management. - Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans. - Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices. - Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being. - Provide clinical support & counseling to diverse patient populations in a telehealth environment. - Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes. - Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems. - Comply with clinical standards and adhere to timely and thorough session note documentation. - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential. - Perform other related role and team function duties as assigned by department and group leaders. Qualifications - Required Education Level: Master's Degree or higher. - Education Details: Master's in Nursing. - Must have Connecticut (CT) State Licensure for the following: - Valid Certified Registered Nurse Practitioner (CRNP) / Advanced Practice Registered Nurse (APRN). - Valid Registered Nurse (RN) License. - Active DEA License in good standing. - PMHNP-BC: Psychiatric Mental Health Nurse Practitioner - Board Certified. - At least one (1) year of post-licensure experience with solid competence in practicing Psychotherapy (CBT, MI, DBT, etc.). - Experience working with Patients in an Outpatient setting. - Telehealth/telemedicine experience. - Proficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software and EHR platforms when applicable). - Intermediate computer skills and technical aptitude required. Benefits - 3 weeks of front-loaded PTO + 9 paid holidays. - Annual office closure (Dec 25–Jan 1). - Annual Impact Days for volunteering or professional development. - 401(k) with employer match. - Referral bonus potential. - Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement. - Medical, dental, and vision insurance — with EAP and additional wellness programs. - Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options. - Bereavement leave (including pet bereavement).

Get to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360° view of each individual, we provide compassionate, science-based care that honors the full complexity of a person’s biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services.  Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience.  At Rivia Mind, we cultivate a collegial culture rooted in: - A foundation of shared values and reciprocal support - A mindset of curiosity, learning, and growth - A spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary We are searching for a quality-driven Patient Operations Coordinator who will provide exceptional customer service. This role will act as the first contact for new Rivia Mind patients, discussing service offerings with a supportive approach, coordinating proper patient/provider matching, assisting in scheduling patient evaluations, and ensuring insurance eligibility. This role demonstrates excellence in every interaction, knowing the importance of the Patient Experience and care towards helping Rivia Mind’s mission to grow in the communities it serves. With support from the collaborative team, this individual will assist new patients interested in Rivia Mind's services. Application Window: March 15th, 2026 Anticipated Start Date: End of April - Early May, 2026 # of Openings: 1 Job Responsibilities & Qualifications 50% - Patient Intake and Support-Phone, email, text, scheduling, and coordination of patient/provider matching and insurance verification, including from referral and directory sources 30% - Ad hoc projects and additional responsibilities across the Patient Operations team, such as missing intakes, waitlist management, bi-annual insurance verification, new process validation, and change management, etc. 15% - Cross-department collaboration for patient support, backup support, and knowledge sharing 5% -  Participation in ongoing training to stay aligned with internal systems, workflows, and evolving operational practices, ensuring consistent and efficient job performance.   Responsibilities - Maintain a customer service mindset and demeanor to ensure positive patient experiences and representation of Rivia Mind. - Answer patient phone calls, texts, and email inquiries according to department standards, ensuring professionalism and prompt responses. - Serve as the first point of contact for prospective patients, providing a welcoming and informative introduction to Rivia Mind services, and ensuring a positive initial experience that supports patient engagement and trust. - Demonstrate professionalism and patience when navigating challenging or emotionally sensitive patient interactions. - Maintain patient confidentiality and comply with HIPAA regulations in all communications and documentation. - Approach patient interactions with cultural sensitivity and an inclusive mindset, respecting diverse backgrounds and experiences. - Conducts verification of benefits and updates patient charts with current coinsurance, copay, out-of-pocket, and deductible information.  - Contribute to department initiatives such as managing the provider waitlist, processing external referrals, and conducting bi-annual insurance verifications. - Schedule new intakes and inform patients of the next steps for their appointment. - Act as a liaison between patients and providers to ensure sufficient support and positive results. - Support additional department responsibilities that nurture existing patient relationships and support their mental health journey. - Contribute to growth insights and partnership visibility by ensuring accurate intake and processing of external referral information. - Respond promptly and professionally to priority referrals, demonstrating empathy and a commitment to delivering a seamless and supportive patient experience.  - Maintain up-to-date knowledge on the insurance plans that the practice accepts, and use reliable resources for accurate benefit and credentialing details. - Support practice workflow as needed by scheduling patients and aiding them in completing all necessary documentation before Intake. - Support cross-team collaboration for the benefit of patient care.   - Address patient concerns with empathy and clarity, while effectively communicating the value of Rivia Mind’s services.  - Participate in team meetings and contribute to a collaborative, growth-oriented work environment. - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential. Qualifications Required Education Level: High School Diploma or equivalent Additional Qualifications, Skills & Attributes - 2+ years of customer service experience - A minimum of 2 years of office administration/receptionist experience is required (filing, phone management, reports, office maintenance) - One year of medical office/healthcare operations experience preferred (referrals, intake process, medical record transfers, and preauthorization) - Experience with communicating and adhering to messaging scripts across different channels (i.e. text, email, phone) - Knowledge of insurance verification processes and explanation of benefit coverage preferred - Demonstrates flexibility in adapting to various processes as needed - Experience working in a team environment with the ability to adapt to changing priorities - Knowledge of mental health professional licenses (MD, NP, SW) - Close attention to detail with exceptional organizational skills - HIPAA Compliance Knowledge - Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company-wide platforms/software like Monday.com and EHR/EMR platforms when applicable, CRMs - Salesforce) - Intermediate computer skills and technical aptitude required. - Well-organized and efficient approach to tasks and projects. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness: - Medical Coverage - HDHP, PPO or PPO Buy-Up - Health Savings Account, Flexible Spending Account, and Dependent Care Account Options - Dental & Vision Insurance - Whole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans  Time Off & Flexibility: - Front-Loaded Paid Time Off (PTO) - Observed Holidays & Annual Office Closure - Medical & Parental Leave (in accordance with State and Federal Laws) - Bereavement Leave / Pet Bereavement Leave Financial Wellness: - Competitive Pay - 401(k) Retirement Plan and employer match - Employee Referral Program - Commuter Transit and Parking Voluntary Benefit Professional Development: - Professional Development Stipend after 1st Work Anniversary - Paid Professional Development Days after 1st Work Anniversary - Learning & Development Resources Additional Benefits: - Short-Term & Long-Term Disability - Group Life/AD&D Insurance - Employee Assistance Program (EAP) - Voluntary Benefits - Quarterly Wellness Activities We’re committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation & Employment Details Pay Range: $40,000 - $50,000  Pay Type: Salary Department: Patient Operations Supervisor: Patient Operations Manager Supervisees: None Exemption Status: Non-Exempt W-2 Work Environment: Remote ​​Work Schedule:  Monday through Friday, 8 AM - 4 PM EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings.  Equal Opportunity Employer:  Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at talentacquisition@riviamind.com.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an intern at Rivia Mind, we are committed to supporting you in your academic and professional Mental Health career. To maintain our mission to provide accessible, reliable, and quality care, we work together as a community with similar values, passion, and support for one another. - Abide by all applicable School and Rivia Mind standards, policies, and requirements. - Properly incorporate evidence-based practice guidelines and follow Rivia Mind policies and SOPs. - Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles. - Perform 15-minute consults and properly abide by all pre, during, and post-activities pertaining to the session. - Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans. - Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.). - Appropriately prescribe medication prescriptions with proper Psychopharmacology interventions and submit refills considering the best judgment of the patient's well-being and acquiring your preceptor's approval. - Attend all required group supervision meetings, as well as Rivia-wide clinical meetings on a weekly basis. - If unable to attend in a given week or due to required coursework at your school, or requirements of an outside job, please inform and receive permission prior to missing any given meeting, and watch the recording of each required meeting within 1 week. - Complete all required clinical course assignments, surveys, and evaluations on time. - Check and respond to emails daily (even on non-scheduled days) in a timely manner. - Prepare and lead 2 virtual presentations on a mental health topic of students' choosing during Rivia-wide Friday noon meetings during their rotation, with a student-chosen discussant (ex: supervisor, faculty member, peer, etc.). - Facilitate two recorded patient sessions to be reviewed in group supervision (ideally 1 per semester). - Develop a caseload of diverse patients to treat through various psychotherapy and psychopharmacology practices if applicable. - Enter patient documentation properly and in a timely manner. - Follow HIPAA standards and remain compliant with technological use. - Monitor and hold oneself responsible in managing one's schedule and completion of required hours per program expectations. - Actively engage in supervision meetings and seek guidance as needed. - Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential. Qualifications - Strong commitment to mental health care and patient well-being. - Ability to work collaboratively in a team-oriented environment. - Excellent communication and interpersonal skills. - Familiarity with evidence-based practices in mental health. Requirements - This is a fully remote position. - Hours and schedule are determined by you and your school requirements, and must be within 8 am - 6 pm, M-F. - Ability to attend our weekly meetings are required on Wednesdays and Thursdays. Benefits - Weekly Group Supervision. - Alternating week focuses - Discipline Specific, and on the alternate week across disciplines of Students. - Weekly 1:1 Supervision. - Weekly Company-Wide Education Meeting. - Dynamic onboarding training across Modalities, Processes, Fundamentals, and more. - Access to a Shared Library of resources, past recordings on different clinical topics, and office hours. Company Description At Rivia Mind, we believe great mental health care begins with a human connection. We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. - We provide compassionate, science-based care that honors the full complexity of a person’s biology, psychology, and life circumstances. - We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. - Our shared North Star unites us to provide the best patient experience. - We cultivate a collegial culture rooted in shared values and reciprocal support. - A mindset of curiosity, learning, and growth. - A spirit of warmth, openness, and authentic connection.