Job DetailsJob Location: PSC Remote - Irving, TX 75062Position Type: FT1Salary Range: $80,000.00 - $90,000.00 SalaryJob Category: Information TechnologyClinical Technology Specialist Profile The Clinical Technology Specialist will be responsible for overseeing the implementation, management, and optimization of clinical technology solutions across all oral surgery practices. This individual will collaborate with leadership, clinical teams, and IT personnel to enhance workflow efficiencies, improve patient outcomes, and ensure seamless integration of technology into clinical operations. Key Responsibilities Lead the end-to-end deployment, vendor coordination, integration, and training of clinical imaging and digital technologies, including EHR-integrated imaging software, CBCT systems, intraoral scanners, 3D printers, and digital surgical planning workflows across affiliated practices. Coordinate and execute multi-site technology rollouts, ensuring standardized implementation, minimal disruption to patient care, and alignment with operational and clinical objectives. Develop and maintain standardized deployment checklists, go-live protocols, and integration workflows, ensuring seamless connectivity with practice management systems (PMS) and network infrastructure. Provide hands-on clinical technology support at the practice level, including workflow optimization, troubleshooting, CBCT acquisition support, software navigation guidance, and reinforcement of radiation safety best practices. Partner with vendor technical support and internal IT teams to resolve system issues, support downtime mitigation planning, and ensure timely recovery to maintain clinical continuity. Support training initiatives and change management efforts to drive adoption, competency, and sustained utilization of new technologies. Monitor clinical technology performance using KPIs and data analytics, identifying trends and recommending workflow improvements to enhance efficiency and patient care outcomes. Stay informed on emerging technologies and industry advancements in oral surgery and healthcare, contributing insights to support innovation and strategic planning. Skills Strong working knowledge of oral surgery procedures, including extractions, implant placement, grafting, and full-arch workflows, with understanding of surgical day flow, sedation protocols, and patient monitoring requirements. Expertise in CBCT acquisition, digital radiography, intraoral scanning, and imaging protocols required for implant planning and surgical guide workflows. Proficiency in digital file management (STL/DICOM), case documentation standards, and coordination with dental laboratories for surgical and restorative communication. Working knowledge of EHR systems and practice management software, including clinical documentation, imaging integration, scheduling workflows, and interoperability considerations. Understanding of sterilization standards, infection control protocols, and regulatory requirements (OSHA, CPR/BLS, radiology compliance). Ability to assess and develop clinical team competency in digital workflows, imaging systems, and software navigation. Skilled in translating clinical and operational needs into practical technology solutions. Strong analytical and problem-solving abilities to troubleshoot workflow disruptions and optimize system performance. Knowledge of data analytics and reporting tools to monitor KPIs, technology adoption, and clinical performance outcomes. Adaptability to evolving technology platforms and healthcare regulations. Qualifications & Requirements Bachelor's degree in Information Technology, Healthcare Administration, Clinical Informatics, or dental assisting / hygienist. 2+ years of chairside assisting experience (oral surgery experience strongly preferred), extractions, implant placement, Bone grafting, IV Sedation. (Preferred in healthcare technology, clinical operations, or IT support roles.) Experience implementing and managing EHR, imaging, and practice management systems in a healthcare setting, Familiarity with intraoral scanning (preferred). Knowledge of regulatory compliance, including HIPAA and data security standards. Strong problem-solving and organizational skills. Effective communication and collaboration skills with the ability to work cross-functionally. Experience in dentistry or related healthcare fields is a plus if no experience in the oral surgery field. 25% Travel will be required, percentage subject to change. Qualifications

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position will work with Iowa Donor Network hospital partners to remotely manage triage and initial clinical evaluation for organ, eye, and tissue donation opportunities. Daily activities include collaboration with donor hospital staff, medical examiners, and other essential stakeholders. - Support the donation process by triaging the medical evaluation of all vented and non-vented referrals. - Complete an effective medical evaluation of eye referrals. - Provide the Organ Resource Supervisor with a thorough organ chart review for donor suitability, determination, and medical management. - Collaborate with the Referral Response Coordinator to manage updates in changing medical information. - Ensure effective verbal and written communication and collaboration with hospital staff, physicians, related donation agencies, and other Iowa Donor Network team members to maximize organ and tissue donation. - Participate in process improvement and quality assurance activities. - Record and submit referral and case data for process improvement analysis and industry standards. Qualifications - A combination of education and equivalent field experience in a clinical setting (i.e., Licensed RN, Paramedic, Respiratory Therapist, or another applicable field). - Two-year degree or equivalent experience in a hospital setting required. - Experience with organ, tissue, or eye donation preferred. Requirements - Demonstrate ability to work with sensitive information and respond in a timely manner. - Exceptional ability to review medical information and communicate efficiently across multiple channels. - Strong ability to navigate multiple software systems, programs, and communication tools daily. - Excellent verbal and written communication skills. - Excellent interpersonal and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Ability to provide excellent customer service to a diverse audience. Benefits - Competitive Salary - Liberal Paid Time Off - Paid Parental Leave - Health, Vision, Dental, and Pet Insurance - 401K Match - Student Loan & College Savings Match - Tuition Reimbursement for Continuing Education - On-site, Hybrid, and Remote work opportunities based on role requirements

Job Family: Clinical Appeals Nurse Travel Required: None Clearance Required: None What You Will Do: The Remote Clinical Denials/Appeals Nurse will be directly responsible for securing pre-service approvals, and reviewing pre/post service denials, medical necessity review and completing appeals and/or coordinating peer to peer reviews as appropriate. This position will perform all related job duties as assigned. Essential Job Functions: - Medical Necessity Reviews - Ensure documentation integrity - Construct warranted appeals - Coordinate pre-service authorization approvals Duties and Responsibilities: - Conduct comprehensive Denial Root-cause analysis. - Retrospective Medical Record reviews to assure complete and accurate physician/staff documentation is present to support medical necessity. - Collaboration with hospital Patient Access and Mid-Revenue Cycle - Utilize Evidence -based clinical guideline tool (Milliman ® or InterQual ®)) - Research and application of regulatory policies to support clinical appeal. - Telephonic communication with payors, provider, hospital staff and patient/family as necessary to bring the account into resolution. - Technical ability to multi-task on various systems, desktop and Microsoft applications while managing inbound calls. - Working knowledge of basic Coding Guidelines. - May be required to present oral presentations to client facility or Guidehouse staff and leadership - Attention to detail, strong organizational skills and self-motivated. - Ability to make decisions and assimilate multiple data sources or issues related to problem solving independently & accurately. - Ability to work under a timeline/deadline & provide clear & accurate update to project leader of assignment progress, hours worked & expected outcomes daily. - Familiarity with medical records assembly & clinical terminology, coding terminology additionally beneficial. - Personal responsibility, respect for self and others, innovation through teamwork, dedication to caring and excellence in customer service. What You Will Need: - Current Registered Nursing License - Bachelor’s Degree (Relevant experience may be substituted for formal education or advanced degree) - 4+ years of clinical experience What Would Be Nice To Have: - Utilization Review experience a plus The annual salary range for this position is $68,000.00-$113,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Position may be eligible for a discretionary variable incentive bonus - Parental Leave - 401(k) Retirement Plan - Basic Life & Supplemental Life - Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts - Short-Term & Long-Term Disability - Tuition Reimbursement, Personal Development & Learning Opportunities - Skills Development & Certifications - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch - 140+ years serving healthcare - Over 14,000 teammates worldwide - Serving healthcare partners in 80 countries - Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland - 40+ distribution centers - Portfolio of 300 propriety and branded product offerings - 1,000 branded medical product suppliers - 4,000 healthcare partners served Benefits - Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates. - Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program. - Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage. - Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. - Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. - Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. - Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave. - Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you. Manages sales directly to end-users of the company’s specialty products, solutions, and services to achieve revenue, margin and sales targets within a defined territory or group of assigned customer accounts. Performs relationship management, develops sales strategy, and provides service support for assigned accounts. Ensures customer needs are acknowledged and addressed in a timely manner. The anticipated salary range for this position is $80-95k Base salary, plus an uncapped variable target of 70K, at plan. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. RESPONSIBILITIES Customer Relationship Management - Serves as customers’ primary specialty products and services sales contact. - Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations. - Identifies, builds, and maintains customer and stakeholder relationships. Networks and manages customer relationships throughout the supply chain in support of assigned territory/accounts. - Continuously grows and maintains understanding of the hospital value analysis team and the relationships between manufacturers, distributors, Group Purchasing Organizations, and procedural supply chain. - Thoroughly learns and maintains current knowledge of the company’s specialty products, services, and competitors’ landscape. - Works with department administrators, clinicians, supply chain, and value analysis teams on all customer issues. - Logs sales activities into the Customer Relationship system. Sales Strategy Development - Orchestrates a strategic and tactical approach and selling plan to drive sales. - Forecasts, meets, and exceeds assigned sales quota through specialty product sales. - Provides accurate pipeline management and reporting and execute tactical sales plans. - Pursues business opportunities to ensure retention of existing revenue, while widening product usage and increasing customer penetration for the company’s products. - Manages contract & pricing negotiations, and performs contract management. - Provides quotes and supports all aspects of the bidding process. Maintains and corrects pricing for accuracy. - Handles sales positioning, analysis, and implementation with customers. Account Management - Grows and manages assigned specialty product accounts/territory efficiently and effectively. - Conducts sales presentations and product demonstrations. - Closes sales in accordance with sales policies and procedures. - Partners with internal teams to resolve customer service questions (AR research, large usage changes, etc.) or significant disruption issues requiring sales involvement. - Communicates shipping schedules with Distribution Center. - Performs additional duties as directed. EDUCATION & EXPERIENCE - 4 or more years of relevant sales experience (Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, etc.) - Or any combination of relevant education and experience to meet the above requirements KNOWLEDGE, SKILLS, & ABILITIES - Very strong understanding of hospitals and how large hospital systems operate and/or the distribution industry and how warehouse/delivery operations function - Demonstrated functional knowledge of healthcare industry and the perioperative space - Demonstrated understanding of advanced selling techniques, including strategic selling, team selling and consultative/conceptual selling and sales performance metrics - Deep knowledge and understanding of CRM software and Account Management software systems (Salesforce) - General understanding of MS Office (particularly MS Excel) - Very strong financial management skills specifically in pricing, forecasting and developing cost justifications for product or service solutions - Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales - Ability to create successful sales strategies for products, solutions and service offerings - Very strong leadership and people management skills with an ability to direct, coach and mentor all levels of teammates - Ability to deliver effective presentations to internal and external customers - Excellent communication and interpersonal skills with an aptitude for building strong client relationships - Excellent negotiation skills with an ability to influence most senior levels in an organization - Demonstrated ability to use critical-thinking, problem-solving, quick alternatives identification and effective decision-making skills in driving toward collective, successful customer solutions - Excellent project management, organizational and planning skills - Ability to handle multiple tasks simultaneously under pressured deadlines #LI-CS2 If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.