U.S. Oral Surgery Management

Role Description The Referring Practice Liaison is a field-based role within USOSM focused on enabling referral growth through training, coaching, and engagement strategy development. This individual partners closely with Field Marketing Managers (FMMs) and practice teams to improve how referral development is executed in the field. This role does not own market relationships or act as the primary face of the practice. Instead, it focuses on building the capability of practice teams by training behaviors, reinforcing sales approaches, and designing effective engagement opportunities that drive referral growth. Drawing from traditional physician liaison principles, this role helps strengthen relationships between practices and their referring provider networks by improving how outreach is planned, communicated, and executed in the field. The goal is to create consistent, scalable referral development execution across practices while supporting provider ramp-up, market growth, and stronger engagement with referring dentists. This position is a Remote position with a strong preference for either DFW or Denver based applicants. Qualifications - 4–8+ years of experience in dental, healthcare sales, physician liaison, or referral development roles - Strong understanding of referral development dynamics within the dental space - Experience training, coaching, or developing sales behaviors in field teams - Background in grassroots sales, relationship-building, or provider outreach preferred - Familiarity with CRM platforms, preferably HubSpot - Ability to influence and drive behavior change without direct authority - Strong communication, interpersonal, and facilitation skills - Comfortable with frequent travel and multi-market support Requirements - Train practice staff and referral development partners on effective outreach behaviors, communication strategies, and relationship-building techniques - Coach teams on how to engage referring providers with confidence and consistency - Reinforce referral development playbooks through hands-on training, shadowing, and feedback - Identify gaps in execution and implement targeted coaching to improve performance - Help practices improve how they present providers, services, and clinical differentiators to referring offices - Deploy into practices during key moments, including de novos, new provider onboarding, and performance improvement initiatives - Assess current referral development behaviors and execution quality - Provide structured recommendations and training to improve outcomes - Support practices in creating effective grassroots engagement opportunities with referring offices and local dental communities - Transition ownership back to practice teams with clear next steps and accountability measures - Partner with FMMs to develop outreach approaches tailored to individual market needs - Support implementation of engagement activities such as provider introductions, office visits, educational opportunities, and referral touchpoints - Reinforce consistent follow-up and relationship-building behaviors within practices - Assist in identifying opportunities to strengthen referral relationships and increase provider awareness - Assist in training teams on proper use of HubSpot for tracking referral activity and managing relationships - Reinforce consistent data entry, workflow usage, and reporting expectations - Support FMMs in driving accountability and visibility into referral performance - Identify adoption gaps and implement solutions to improve usage - Work in close partnership with Field Marketing Managers to align on strategy and priorities - Support FMMs by translating strategy into actionable behaviors and training plans - Partner with Operations and Practice Leadership to ensure alignment on execution expectations - Provide feedback to enterprise teams on what is working in the field and where improvements are needed Benefits - Opportunity to shape the visual identity of the nation’s leading oral surgery MSO - High-impact creative role supporting a rapidly growing national brand - Collaborative culture with room for creative input and innovation - Competitive compensation and benefits package

Job DetailsJob Location: PSC Remote - Irving, TX 75062Position Type: FT1Salary Range: $80,000.00 - $90,000.00 SalaryJob Category: Information TechnologyClinical Technology Specialist Profile The Clinical Technology Specialist will be responsible for overseeing the implementation, management, and optimization of clinical technology solutions across all oral surgery practices. This individual will collaborate with leadership, clinical teams, and IT personnel to enhance workflow efficiencies, improve patient outcomes, and ensure seamless integration of technology into clinical operations. Key Responsibilities Lead the end-to-end deployment, vendor coordination, integration, and training of clinical imaging and digital technologies, including EHR-integrated imaging software, CBCT systems, intraoral scanners, 3D printers, and digital surgical planning workflows across affiliated practices. Coordinate and execute multi-site technology rollouts, ensuring standardized implementation, minimal disruption to patient care, and alignment with operational and clinical objectives. Develop and maintain standardized deployment checklists, go-live protocols, and integration workflows, ensuring seamless connectivity with practice management systems (PMS) and network infrastructure. Provide hands-on clinical technology support at the practice level, including workflow optimization, troubleshooting, CBCT acquisition support, software navigation guidance, and reinforcement of radiation safety best practices. Partner with vendor technical support and internal IT teams to resolve system issues, support downtime mitigation planning, and ensure timely recovery to maintain clinical continuity. Support training initiatives and change management efforts to drive adoption, competency, and sustained utilization of new technologies. Monitor clinical technology performance using KPIs and data analytics, identifying trends and recommending workflow improvements to enhance efficiency and patient care outcomes. Stay informed on emerging technologies and industry advancements in oral surgery and healthcare, contributing insights to support innovation and strategic planning. Skills Strong working knowledge of oral surgery procedures, including extractions, implant placement, grafting, and full-arch workflows, with understanding of surgical day flow, sedation protocols, and patient monitoring requirements. Expertise in CBCT acquisition, digital radiography, intraoral scanning, and imaging protocols required for implant planning and surgical guide workflows. Proficiency in digital file management (STL/DICOM), case documentation standards, and coordination with dental laboratories for surgical and restorative communication. Working knowledge of EHR systems and practice management software, including clinical documentation, imaging integration, scheduling workflows, and interoperability considerations. Understanding of sterilization standards, infection control protocols, and regulatory requirements (OSHA, CPR/BLS, radiology compliance). Ability to assess and develop clinical team competency in digital workflows, imaging systems, and software navigation. Skilled in translating clinical and operational needs into practical technology solutions. Strong analytical and problem-solving abilities to troubleshoot workflow disruptions and optimize system performance. Knowledge of data analytics and reporting tools to monitor KPIs, technology adoption, and clinical performance outcomes. Adaptability to evolving technology platforms and healthcare regulations. Qualifications & Requirements Bachelor's degree in Information Technology, Healthcare Administration, Clinical Informatics, or dental assisting / hygienist. 2+ years of chairside assisting experience (oral surgery experience strongly preferred), extractions, implant placement, Bone grafting, IV Sedation. (Preferred in healthcare technology, clinical operations, or IT support roles.) Experience implementing and managing EHR, imaging, and practice management systems in a healthcare setting, Familiarity with intraoral scanning (preferred). Knowledge of regulatory compliance, including HIPAA and data security standards. Strong problem-solving and organizational skills. Effective communication and collaboration skills with the ability to work cross-functionally. Experience in dentistry or related healthcare fields is a plus if no experience in the oral surgery field. 25% Travel will be required, percentage subject to change. Qualifications