• Deliver predictable outcomes across Microsoft Security consulting and engineering engagements spanning the full E5 security stack • Lead delivery execution through engineers and consultants by setting clear expectations and ensuring scope, staffing, and execution are aligned to client commitments • Manage a team of Microsoft Security engineers and consultants, including workload assignment, performance reviews, and career development • Own delivery quality across all active client engagements • Review statements of work, project plans, and key deliverables before they go to clients • Serve as the primary escalation point when engagements hit scope, timeline, or technical complexity issues • Maintain strong working relationships with client security and IT leadership throughout the engagement lifecycle

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Manager, Professional Learning will be focused on Renaissance professional services in a fast-paced values led organization to enable customer and company success. Reporting to the Senior Manager, Professional Learning, the incumbent will supervise professional learning consultants, providing coaching, mentoring and performance metrics including service delivery targets. This role involves leading a team of area-based consultants ensuring effective talent identification, hiring and retainment of a growing consultant team. Working cross functionally across Customer Education, Customer Success and Sales, the Manager, Professional Learning ensures alignment with strategic business objectives and maintains strong relationships across teams. Overseeing implementation projects, executing process improvements plans, and collaborating with leadership are key responsibilities for this role. In this role as a Manager, Professional Learning, you will be responsible for: - Lead team of Renaissance professional learning contractors - Oversee the delivery of consulting services, ensuring the efficient utilization of resources - Collaborate with Sales and Proposal Solutions to position services and serve as a professional learning leader for complex accounts - Work closely with regional sales leaders to position new and existing Professional learning offerings as part of the customer journey - Ensure exceptional service delivery across the team - Successfully handle customer escalations regarding professional services - Collaborate with the content development team to enhance existing and create new professional learning strategies and offerings. Qualifications For this role as a Manager, Professional Learning, you should have: - Leadership experience in K-12 environment - 5+ years of experience managing, leading and/or delivering professional services - Understanding of how our professional services revenue is earned and recognized within a SaaS organization. - Proficient in pedagogy, instructional methodologies, and adult learning theories. - High degree of accountability for team performance and personal organization. - Ability to capture customer goals and milestones and track towards completion - Experience with data analysis and reporting to assess program effectiveness - Knowledge of current trends in professional learning and development in the K-12 environment - Knowledge and understanding of a CRM system Additional Information All your information will be kept confidential according to EEO guidelines. Benefits for eligible US employees include: - World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth - Health Savings and Flexible Spending Accounts - 401(k) and Roth 401(k) with company match - Paid Vacation and Sick Time Off - 12 Paid Holidays - Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program - Tuition Reimbursement - Life & Disability Insurance - Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: https://www.renaissance.com

Role Description OKSI is seeking a Shift Manager to oversee operational activities during assigned shifts and ensure work is performed safely, efficiently, and in accordance with company quality standards. This role supervises technicians and operational staff, coordinates daily workflow, and helps ensure production schedules and operational objectives are met. The Shift Manager works closely with engineering, quality, and supply chain teams to maintain workflow continuity and support program delivery. - Oversee operational activities during assigned shifts to ensure work is completed safely, efficiently, and according to schedule - Supervise technicians and operational staff, providing direction and support to maintain a productive work environment - Coordinate daily workflow, work assignments, and priorities to support operational and program deadlines - Ensure work activities meet company quality standards and follow required procedures and documentation practices - Identify and address operational issues including equipment concerns, workflow disruptions, or material shortages - Collaborate with engineering, quality, and supply chain teams to resolve operational challenges and maintain continuity of work - Promote adherence to company safety policies and ensure safe work practices are followed - Maintain shift reports and operational records and communicate status updates to management - Support continuous improvement efforts to enhance efficiency, workflow, and operational effectiveness Qualifications - Minimum of five years of experience in operations, manufacturing, production, or technical environments - Experience supervising technicians or operational teams - Strong leadership and team coordination skills - Ability to manage operational activities in a fast-paced environment - Strong organizational, problem solving, and communication skills - Ability to manage multiple priorities and respond effectively to operational challenges Requirements - Experience working in engineering, manufacturing, or technology organizations - Experience supporting aerospace, defense, or regulated industries - Familiarity with quality systems and operational procedures in regulated environments - Experience coordinating workflow and resolving operational issues across teams Benefits - Salary range: $69,640 - $93,640 annually - Medical, dental, and vision coverage fully paid by the employer for employees - Three weeks of vacation to start - Automatic company contribution to 401K – 5% of earned wages (no matching required) - Educational assistance and professional development opportunities - In-office (St. Petersburg, FL or Torrance, CA) or remote work (United States) available (position dependent) Additional Requirements - You must have, or be eligible to obtain, a U.S. Department of Defense Secret security clearance - You will be subject to government security investigations and must be able to access classified information - The inability to obtain a security clearance will result in you being ineligible for the position

• Lead a team of Project Managers responsible for delivering Epicor consulting projects and overseeing consultants performing implementation work. • Establish strong project governance, driving delivery quality, and ensuring operational excellence across the portfolio. • Set clear goals and objectives for the project management team while coaching and mentoring Project Managers to deliver projects on time and on budget. • Analyze engagement profitability and project risk, recommending delivery approaches that balance customer satisfaction with margin and risk management. • Monitor and communicate expectations around key business metrics including utilization, revenue generation, client responsiveness, customer satisfaction, and employee development. • Proactively coach Project Managers to reduce escalations and improve delivery outcomes across the portfolio.