Expedock logo
Expedock

Offshoring Solutions, BI Dashboard, Visibility, and End-to-End Automation for freight forwarders

Carrier Development Representative

Location

Philippines

Posted

135 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Carrier Development Representative

Expedock

• Conduct outbound telemarketing and email outreach to identify, engage, and pre-qualify truckload carriers. • Build and maintain a pipeline of qualified carriers to support the growth of the company's carrier network. • Introduce prospective carriers to partnership opportunities and guide qualified carriers through the onboarding process. • Maintain accurate records of carrier interactions, outreach activities, and pipeline progress in the CRM. • Collaborate with the Operations and Carrier Success teams to ensure a smooth onboarding experience. • Update and maintain carrier records in CargoWise using data from My Carrier Portal, ensuring carrier information is accurate, complete, and compliant. • Perform quality checks to ensure carrier records remain accurate, complete, and up to date. • Support rate negotiations and booking coordination as business needs evolve and based on performance. • Continuously build knowledge of carrier operations, freight brokerage, and transportation processes to support business growth.

Job Requirements

  • Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field is preferred.
  • At least 2–4 years of experience in Sales Development , Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or similar outbound sales roles within the logistics/transportation industry, with experience in truckload (FTL) operations.
  • Proven experience in cold calling, telemarketing, email outreach, and lead qualification.
  • Excellent English communication skills (C1 proficiency) , both written and verbal, with a neutral accent and professional phone presence.
  • Strong negotiation, persuasion, and relationship-building skills.
  • Ability to work independently, manage multiple priorities, and consistently meet outreach and performance targets.
  • Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar) to manage pipelines and document customer interactions.
  • Familiarity with load boards, carrier databases, or Transportation Management Systems (TMS) is an advantage.
  • Customer-focused, highly organized, and results-driven with strong problem-solving skills.
  • Willing and able to work the night shift.

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