Your Company: As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence. We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place. But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience. Pro Strategist Compensation: $75,000 base annually, $105,000 OTE. Benefits: Health, dental, vision, Summr and Wintr breaks, paid vacation + sick time Your Job: As a Pro Strategist at Feathr, you'll play a vital part in our mission to deliver unparalleled digital marketing solutions to nonprofits. You’ll be a key contributor on a team that's reshaping the way nonprofits nurture and engage their communities. You serve as the bridge between Feathr and our customers, by not just ensuring their satisfaction, but by also understanding clients’ unique needs, and driving their success by serving as subject-matter-expert and guide. You will inspire and empower our customers by offering strategic insights, expert technical guidance, and dedicated coaching, fostering a productive and outstanding customer experience that drives exceptional outcomes. Your Experience: - 3+ years experience working in a customer relationship management role - 2+ years experience developing, managing, or planning marketing campaigns - 1+ years of account management across multiple simultaneous customer relationships - Proven experience consulting, training, or advising customers. Your Qualities: - Proactive: You use foresight and planning to anticipate roadblocks to customer goals and expectations. You overcommunicate and share information clearly with customers and leadership about the impact of new variables. - Relationship Management: You are able to build connections and positive relationships with customers that contribute to service retention. - Clarity: You adjust your communication towards your audience, use simple communications, and ask questions to gauge your audience's understanding. You are able to translate technical concepts for non-technical audiences. - Organized: You are organized with a strong attention to detail and accuracy; excellent follow-through skills. - Marketing Subject Matter Expert: Applies evolving marketing best practices to customer's campaign strategies, personal workflows, and customer conversations in alignment with Feathr's positioning. Your Day: - Become a Feathr Product expert and strategic adviser - Guide customers on how to creatively and productively utilize the Feathr app to amplify their marketing efforts - Assist customers in developing the skills for them to independently create and manage campaign plans based on their goals - Manage a portfolio of customer accounts - Deliver virtual strategy sessions or training and email communication to customers - Track account progress and status updates in Salesforce and Planhat - Communicate effectively with customers and internal team members at Feathr to ensure customer renewal - Create and lead customer Business Reviews to highlight value with Feathr, as well as to uncover risk and growth opportunities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: Base pay for this position is $75k, plus up to an additional $30k in variable compensation. In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated Professional Services team. Location: This position is Remote to candidates located in Eastern and Central time zones or with the option to work from our headquarters in Gainesville, FL. If you aren’t familiar, Gainesville is a hip, mid-sized city with a highly innovative population and an attainable standard of living. Interview Process: As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates. - HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 15-minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has. - Work Assignment + Manager Interview - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role. The completion of the assignment should not take more than 90 minutes, and candidates are given multiple days to work on the project. This will be followed by a 45-minute virtual Manager Interview. - Panel Interview - 60 minute interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position. - Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate. This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process. Interviewing at Feathr We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here. We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock. Benefits & Perks for full-time employees We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time. - Full vision and dental, 99% health insurance - Flexible Work Schedule - Sick time for when you need to take care of your physical or mental health - Vacation Time - Extended Summr + Wintr Breaks - Parental Leave - Wellness Reimbursement Credit - Home Office Stipend - Professional Development Budget - Team hangouts and events Culture: Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have. - Practicality: Progress Over Perfection - Ambition: When Feathr wins, We all win - Candor: Better communication, Better results - Trust: Assume the best, Share openly - Service: We exist to fix This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty. Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.

Role Description The Assistant Program Officer will be a member of LISC’s Strategy & Operations team and will be responsible for the administration of LISC’s Impact Matrix. Launched in 2022, this tool uses a data-informed approach to refine how LISC incorporates impact into LISC’s loan process. The matrix leverages existing quantitative and qualitative data collected during LISC’s underwriting process. This position will be responsible for using the matrix to assess the impact rating of all loans that go through the credit approval process. This position will also provide project management and administrative support for the Strategy and Operations Department and CEO-related initiatives that involve the Strategy & Operations Department and Chief of Staff. Essential Duties and Responsibilities - Strategy & Impact support - Support strategy team initiatives, particularly those focused on impact metrics, including working across teams on streamlined impact reporting and supporting Impact Matrix realignment. - Coordinate with local offices and national programs to ensure strategic plan alignment and increased collaboration. - Administer Impact Matrix, including rating loans that come for approval and preparing Impact Matrix materials for presentation at Credit Committee. - Help draft internal and external presentations on impact metrics at LISC, including analyzing data and preparing meeting materials. - Liaise across LISC departments (Lending, Finance, Communications, Local Offices, affiliates, etc.) to promote engagement on impact metrics and to enhance coordination in LISC’s ESG and impact reporting. - Team support - Provide project management and administrative support including meeting scheduling, note taking, and follow up task management for key Strategy & Operations team priorities, including cross-departmental process improvement efforts, NISOP (LISC's new initiative intake process), Strategic and Annual Plan projects, and additional projects as assigned. - Support Chief of Staff on special projects and administrative duties as assigned. - Work on special projects and perform all other duties as assigned. Qualifications - Bachelor’s degree from an accredited college university or relevant work experience. - 2+ years of relevant work experience preferred. - Strong familiarity or work experience in impact measurement and management, CDFI lending, or similar concepts, and passion for LISC’s community development mission. - Practical knowledge of quantitative and qualitative research methods, data analysis, and presentation using Excel and PowerPoint, and experience using research and data to tell a story. - Comfortable organizing, cleaning, and analyzing data, using Excel, SmartSheets, Salesforce, or similar. - Superior oral and written communication skills, excels at public speaking, comfortable facilitating meetings with more senior colleagues. - Ability to work independently, and collaborate and forge strong relationships across diverse teams. - The desire to learn, take on new projects, and advance current skills. - Strong organizational skills, attention to detail, and proactive follow through. - Proficient in Microsoft Office (including Outlook, Excel, Word, & PowerPoint). Benefits - Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being. - Disability Insurance: Long-term and short-term coverage for peace of mind. - Retirement Savings: Secure your future with our 401(k) and 403(b) plans. - Generous Holidays: Enjoy ample time off to recharge and celebrate. - Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance. - Tuition Assistance: Pursue your educational goals with support from our tuition assistance program. - Referral Program: Earn rewards for referring qualified candidates to join our team. - Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

• Develop insightful and innovative strategies and strong creative briefs that inspire creative teams and resonate with target audiences across channels. • Serve as a trusted strategic advisor to clients, presenting ideas confidently and building strong relationships by adding unique perspectives. • Conduct and synthesize primary and secondary research to uncover meaningful consumer insights and cultural trends. • Partner with creative teams to craft compelling briefs that ignite fresh and bold ideas and ensure strategic alignment. • Develop strong creative briefs and jumping off points for excellent campaign development. • Participate in pitches to help land new exciting opportunities. • Lead, inspire, and develop junior team members as the agency grows.

• Proactively identify, evaluate and work to implement healthcare redesign, provider reimbursement and partnership strategies to meet Blue Cross NC’s growth objectives, as well as manage healthcare costs while improving outcomes and the healthcare experience for our members. • Support and manage development efforts related to the enhancement and maintenance of our current products and market offer components. • Collaborate and execute critical activities such as strategic planning, complex financial/qualitative analysis and thought leadership at a departmental and enterprise level. • Present information such as strategic concepts, planning data, medical expense/reimbursement rates, provider performance metrics and impact assessments to both internal and external audiences at all levels, including senior-level leadership. • Organize, optimize and communicate progress towards the completion of overall work portfolio. • Collaborate with and support other departments across the enterprise on both common initiatives and unique ventures, acting as a subject matter expert for healthcare delivery transformation and/or healthcare reimbursement and strategy. • Identify, analyze and monitor industry, regulatory, technology and market-based trends that affect divisional operations, provider reimbursement, medical expense strategy and overall payer-provider dynamics. • Utilize expertise to identify operational improvements with new analysis/reporting capabilities, project management techniques and/or consulting/engagement approaches.