This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Senior Technical Product Manager is going to lead our CRM and contact center technology strategy. They'll drive the product vision for our patient experience and engagement, working at the intersection of Genesys Cloud contact center platform and Salesforce CRM to create seamless experiences. This role will directly manage the Technical CRM roadmap and partner closely with Contact Center and other operational stakeholders. Qualifications - 5+ years product management experience with enterprise CRM and/or contact center platforms - Deep expertise with Genesys Cloud (call routing, IVR/IVA, workforce management, analytics) - Strong proficiency with Salesforce - Healthcare industry experience - understanding of patient workflows, HIPAA compliance - Proven track record delivering complex, multi-stakeholder technology initiatives - Excellent communication skills with ability to influence executives and cross-functional teams - Experience with API integrations and modern cloud architecture - Experience with patient scheduling systems - Knowledge of HL7/FHIR interoperability standards - Familiarity with Azure, OutSystems Requirements - Own the technical roadmap for our CRM and contact center platforms, balancing patient experience improvements with operational efficiency and business outcomes - Lead the continued optimization and evolution of our Genesys Cloud implementation, including IVR/IVA strategy, skills based routing, and AI-powered automation - Drive Salesforce platform strategy for patient engagement, campaigns, and omni channels - Define requirements and success metrics for contact center modernization initiatives, working to reduce abandonment rates and improve patient satisfaction - Translate complex technical capabilities into business value for executive audiences - Champion data-driven decision making using contact center analytics, CRM insights, and patient journey mapping - Manage vendor relationships and platform roadmaps for Genesys and Salesforce ecosystems Benefits - A Great Place to Work, earning this prestigious award for multiple years running - Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits

IV.AI enables the world’s most iconic businesses and executives with AI-Powered Decision-Making via a global AI platform and incredible team. IV.AI’s technology is a proprietary AI system that delivers high-quality data that leaders use to make better informed decisions with human readable insights or enhancing internal models. The product is delivered via versatile APIs and sophisticated no-code tools.  As a Technical Product Manager at IV.AI, reporting to the SVP, Data and Product, you would be the leader responsible for defining the strategy, driving requirements and delivering products in service of our enterprise  clients. If you have excellent people skills, business acumen, exemplary work ethics, some engineering experience and feel confident you can maintain control over a diverse set of business operations, we would love to meet you.  Major areas of responsibility include: - Act as Product Owner for the IV.AI Data Platform, responsible for defining product strategy, roadmap execution, and overall platform performance. - Partner with engineering, data, and operations teams to translate product strategy into clearly defined requirements, development priorities, and delivery milestones. - Lead the prioritization and delivery of platform features, ensuring initiatives are aligned with company objectives and delivered according to roadmap commitments. - Work cross-functionally with engineering, design, and internal stakeholders to scope initiatives, estimate resourcing needs, and ensure successful implementation of product enhancements. - Monitor product performance and customer health metrics metrics to inform continuous improvement, proactively addressing friction points to drive user adoption. - Support the planning and execution of platform initiatives by developing delivery estimates, aligning resources, and ensuring projects meet approved budget and margin expectations. Additional Specific Responsibilities of the Job - Gather, define, and document product requirements that can be understood by technical project managers, developers, designers, colleagues in content, marketing, and sales, and executives - Conduct regular ideation and specification sessions to ensure alignment of stakeholders across departments, business lines, and partner organizations - Work with Lead Engineer(s) to write stories and acceptance criteria, maintaining backlog for development and ensuring priorities are assigned to appropriate sprints - Develop resourcing and delivery estimates in collaboration with engineering and operations teams. - Monitor project scope, budget, and delivery to ensure engagements meet margin expectations and financial targets. - Own the day-to-day prioritization and approval of features as they are released - Experience shipping both responsive websites and native mobile apps - Act as the main point of contact for product questions, issues, and feedback - Work with the project teams to improve project and content management workflows - Review product performance against KPIs, test and make feature improvements - A client-focused, metrics-informed approach to product - Conduct competitive research and analysis, evaluating impacts of potential product features - Answering both internal and external product-related queries in a timely manner - Maintaining customer relationships and ensuring customer satisfaction - Providing reports to key stakeholders on product performance Qualifications: - 5+ years of experience working on digital / data product management, UX design, and user acquisition - 2+ years of software engineering experience preferred but not required - Experience working with data or AI/ML projects / products - Experience working with content management systems - Experience with agile development, preferably as product owner - Working knowledge preferred of Figma, Asana/Linear, Notion, Miro and other comparable design and product related tools.  - Strong written, verbal and presentation skills. - Ability to work with budget and own P&L with respect to projects.   - Fast learner with a good general understanding of technology - Proven track record of delivering against targets with real-life examples - Track record of building and maintaining excellent long term relationships - Experience working with technical products and teams - Ability to work in a fast-paced, entrepreneurial, results-oriented culture - Aptitude in decision-making and problem-solving  - BSc required / Master degree preferred We are… IV.AI is the world's leading language processing AI platform. We have grown fast but aim to retain our scrappy nature that enabled us to build big AI models that outperform the industry standards. There are a lot of companies right now that talk about the potential impact of AI while we hustle hard and have actually proven the benefits repeatedly. See validation on the homepage or via case studies and press. Helpful We help people become smarter by using AI or data generated by AI models - the increased human intelligence is driven via a polished AI product that makes sense of noisy social media data, documents, web data, podcasts, internal or external communications. IV.AI takes problems that were previously too complex to manage because of the scope of the research and tracking needed to solve them, and makes them easy to solve via high-quality data, easy to use tools and experienced, helpful teams.  Inclusive Our inclusive culture values people regardless of their background, education, or upbringing. In order to train machines to act appropriately, we need builders and contributors who are representative of the entire population. AI is only as good as the teams working on it and the training it receives. AI is incredibly powerful and human bias in the training process can be equally harmful to the world if the technology is not being managed by teams of people who are diverse and considerate.  Hardworking You should expect hard challenges working with a product that is constantly breaking new ground and tier 1 users. In just 8 years IV.AI has built a scalable platform with 100s of AI solutions for Fortune 500 companies including Sony, Walmart, Toyota, Netflix, Time Warner, Fox, Capital One, Estée Lauder, to name a few. Professional Being professional and respectful of clients and coworkers is of the utmost importance. We work with blue-chip clients and sometimes with very sensitive data that requires care and diligence via our focussed security systems and protocols. Collaborative Our employees are constantly problem-solving and assessing their own output to maximize delivery. It’s important that our team is always looking for the best way of addressing problems so we can manage customer expectations. Smart We never try to write more code than is necessary for a task. We modularize and systemize everything. Concurrency is important to us and simple solutions always win. We work together to determine best practices/processes and to stick to them. We believe that no challenge is too hard. Evolving We’re still young. Expect that you’ll be part of a core team, able to have a say in the future of the company. Also expect that the senior team has no problem being challenged: they love to listen.   Who you should be... You should love to build things and be excited about AI. You should be smart but always willing to learn. You’ll be able to accept your own limitations and be honest that nobody knows everything, anybody is able to ask for support, and the person who thinks they’re the smartest person in the room is never the smartest person in the room. You will always be looking for solutions that can speed up workflows. Efficiency is at the top of your mind which can vary from optimized MVPs that highlight opportunity to deep, complex weeds when adding polish to a live product.

Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $135,000.00 - $150,000.00 SalaryJob Category: OperationsPOSITION SUMMARY This position is for a seasoned product leader ready to drive Allied’s internal AI execution. The Product Owner will be at the forefront of deploying GenAI, predictive modeling, and intelligent automation in real business workflows. The position will work across engineering, data science, and business teams to deliver AI capabilities that solve real problems at scale. ESSENTIAL FUNCTIONS: Deliver AI capabilities that drive measurable business value across decision support, semantic search, predictive modeling, and generative AI use cases. Define and own product requirements, AI roadmaps, and sprint plans, ensuring clear priorities and scope. Coordinate with full-stack engineers, data scientists, and ML engineers to ensure successful, on-time delivery of AI solutions. Translate feedback and test results from QA (Quality Assurance) into actionable product improvements and refined requirements. Brief senior leadership regularly, translating technical progress into business impact and backing your plans with solid data and analysis. Collaborate with business SMEs to capture functional and non-functional requirements (e.g., latency, uptime expectations) and plan deployments around business cycles (busy vs. slow seasons). Identify opportunities to integrate AI into legacy processes for significantly improved outcomes, championing ideas to modernize workflows. Lead stakeholder engagement, including training SMEs and managing change as new AI-driven processes are introduced. Ensure all AI solutions comply with Allied’s responsible AI governance policies and are ISO 42001 audit-ready. EDUCATION Bachelor’s degree in related field or equivalent work experience required. EXPERIENCE AND SKILLS: At least 7 years in product leadership roles (Product Owner/Manager or similar), with program management experience in tech projects required. Prior AI or machine learning product management experience is a strong plus. Solid understanding of ML fundamentals and exposure to GenAI architectures (e.g., retrieval-augmented generation, vector databases, orchestration frameworks). Strong cross-functional background spanning product management, engineering processes, and business analytics/FP&A. Executive-level communication skills with the ability to present to senior leadership and translate technical concepts into business terms. Comfortable diving into technical details (data flows, APIs, model outputs) to troubleshoot issues or inform decision-making, even without hands-on coding. Agile project management tools (Jira, Azure DevOps) for backlog and release management. Azure Machine Learning and related cloud services for model deployment and MLOps. Modern AI integration components like vector databases and orchestration frameworks for managing AI services. Standard documentation and analytics tools (Confluence, Power BI, Excel) for tracking metrics, requirements, and ROI. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS Computer work, long periods of sitting. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.Qualifications

Tradewater Technical Marketer Location: Remote – Americas, Western or Central Europe time zones A certified B Corp, Tradewater is on a mission to bend the curve on global warming as quickly as possible, directly combating climate change by identifying, collecting, and mitigating the release of non-CO₂ superpollutants—including old refrigerants, excess halons, and methane. These actions reduce potent greenhouse gases, protect the ozone layer, and generate high-integrity carbon credits that fund and expand our mission worldwide. Our projects also create measurable social and economic value for local communities, creating long-lasting benefits that strengthen economies and improve ecosystems endangering public health. Targeting superpollutants offers one of the fastest, most cost-effective climate strategies available today. These non-CO₂ gases drive nearly half of all human-caused warming, are exponentially more potent than CO₂, and cannot be removed from the atmosphere once released. Cutting halocarbons and methane delivers bigger and faster climate benefits than CO₂ reductions alone and leading models, from MIT to the IPCC, agree that tackling superpollutants is essential to any credible net-zero pathway. Since 2012, Tradewater has prevented over 10.6 million tons of CO₂ equivalent from releasing into the atmosphere and are on path to prevent at least 30 million tons by 2030. We are committed to bending the curve on global warming as quickly as possible and delivering trusted, measurable, scalable climate impact today. The Opportunity Tradewater is seeking a highly technical, data-driven marketing professional to own the infrastructure and execution of our digital growth engine. This role is responsible for campaign setup, user tracking architecture, conversion event accuracy, technical SEO, paid media execution, and analyzing the data from these systems to make improvements in execution. This role will ensure that data flows seamlessly across platforms, that the website is technically optimized for search and generative engine (GEO) visibility, and that paid media campaigns are properly implemented and measured. This role partners closely with content development to drive measurable demand and growth. The Technical Marketer position is primarily remote, however candidates must be available, able and willing to travel according to the requirements listed below, including internationally as needed. Applications for this position will be accepted through Monday, March 16, 2026 and are open to candidates located in timezones aligned with the Americas, Western Europe or Central Europe. Please include as part of your application a cover letter detailing your interest and experience with respect to this role. Key Responsibilities and Duties: - Conduct technical SEO audits - Analyze performance data, report on key metrics, and stay current with SEO and GEO trends - Monitor SERP performance and competitive positioning - Identify and help implement technical fixes to improve website performance, site structure, user experience, and other core web vitals - Develop and execute strategies to acquire high-quality backlinks from authoritative websites - Work closely with cross-functional teams, such as content writers, web developers, designers, and marketing, to ensure SEO and GEO best practices are integrated into their work - Use tools like Google Analytics to track performance, analyze data, and report on key performance indicators (KPIs) to stakeholders - Keep up to date on the latest trends, algorithm changes, and new technologies to maintain a competitive edge - Implement and maintain tracking architecture (pixels, tags, events) - Troubleshoot attribution issues - Ensure compliance with privacy regulations (cookie consent, tracking limitations) - Build, launch, and optimize advertising campaigns (PPC) - Conduct A/B testing on landing pages and ads Requirements: - 3-5 years of experience in marketing, advertising, or similar - Proficiency with SEO tools and web analytics platforms, such as SEMrush, Google Analytics - Experience with tag management systems - Demonstrated experience with generative engine optimization best practices, strategy and execution - Understanding of HTML/CSS – ability to read basic syntax, tag placement - Strong understanding of event tracking architectures, data attribution models, and marketing automation integrations - Demonstrated experience in growth advertising to generate leads - Experience with e-commerce systems and product-based advertising - Experience with content management systems - Excellent analytical and data visualization skills - Strong written and verbal communication skills - Strategic thinking and problem-solving abilities - Adaptability and ability to manage change. Ability to use creative and analytical thinking to solve design challenges - A commitment to staying updated on the latest design trends and technologies. - Project management skills and the ability to meet deadlines - Ability and willingness to travel as needed (expected travel is less than 10% of total time). The Application Process If you are passionate about Tradewater’s mission and think you can be successful in this role, even if you don't check all the boxes, please apply. Here is a guide for what to expect throughout the hiring process. Tradewater provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, political affiliation, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. Tradewater is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email humanresources@tradewater.us. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. Salary & Benefits The expected annual salary range for a U.S. based candidate is between $80,000-95,000 USD. Compensation is determined based on a variety of factors including relevant experience, other position-related qualifications/skills, geographic location, and business needs. This position may be based in a variety of locations around the world. Tradewater’s compensation approach is determined by geographic location as well as relevant experience, qualifications, and skills. Benefits vary by region and may include: - A bonus program to recognize the shared success of our team. - Multiple paid time away from work offerings; including personal and sick time, parental leave, and company and floating (flex) holidays. - Home office reimbursement for new team members to support a productive home working environment. - An annual professional development budget for you to further your growth. - Free mental health benefits and services - A team-wide annual retreat – an opportunity to spend quality in-person time with other Tradewateurs. - Currently available in the U.S.: - Employer provided insurance including health, life, disability; with options to elect dental, vision and other supplemental coverage. - Safe Harbor 401(k) retirement plan with an annual employer contribution