• Support the organization of events such as quarterly sales meetings, new hire trainings, and certification trainings • Assist in compiling usage reports, track course completions, and content usage • Import, update, and track LMS learning modules • Research new training techniques • Assist with coordination of sales quarterly meetings • Work closely with other teams in the company including legal, marketing, and sales operations to build relationships and learn industry standards

• Leads the clear and accurate completion of complex medical writing deliverables. • Completes a variety of documents including clinical study protocols and reports. • Advises clients and study teams on data presentation and production strategies. • Serves as expert peer reviewer for internal team, providing review comments. • Assures adherence to established regulatory standards in all written documents. • Interacts and builds working relationships with clients and team members. • Identifies and proposes solutions to resolve issues, escalating as appropriate. • Mentors and leads less experienced medical writers.

• Manage and integrate AV, network technologies in support of mission-critical operations • Troubleshoot complex issues • Drive innovation to enhance the performance and reliability of AV, VTC, UC, and network systems

• Work in close collaboration with the VP, Content & Campaign Strategy to craft Swoop’s comprehensive social media strategy and calendar • Create relevant social posts, short-form video, and content to help Swoop build authority as the omnichannel marketing partner of choice for pharmaceutical brands • Create engaging, industry-relevant content that aligns with Swoop’s brand voice and fosters meaningful interactions with our audience • Monitor Swoop's LinkedIn engagement and messages • Lead awards roadmap and entry writing • Assist in drafting and distributing press releases • Develop and maintain relationships with industry journalists and media outlets • Monitor industry news and competitors’ and partners’ social media for opportunities for Swoop to contribute expert commentary on relevant topics • Compile actionable insights on PR, social media, and awards to create data-driven strategies • Prepare regular reports on key metrics in social media, PR, and awards for leadership and internal communications • Collaborate cross-functionally with internal teams • Support paid campaign asset development and reporting as needed