• Develop and maintain a strong understanding of client needs and tailor services to meet their specific requirements • Oversee and support site supervisors, team leads, and managers to ensure effective and efficient operations • Communicate performance expectations clearly, monitor and reward performance to ensure that plans, goals, and budgets are met • Identify and address gaps and opportunities in operating standards to enhance client satisfaction • Facilitate regular team meetings to ensure alignment on goals and objectives and address any issues or concerns • Foster a culture of continuous improvement, encouraging innovation and efficiency in operations • Ensure compliance with all company policies and regulatory requirements • Manage budgeting and forecasting processes, ensuring financial targets are met • Provide leadership, development, and mentoring to the site team, enhancing their skills and career growth • Ensure the implementation of health and safety policies to create a safe working environment for all employees • Manage conflict resolution and address any issues or grievances promptly and effectively • Identify new opportunities to market and sell new products and services within existing clients or to new clients • Align key Dexterra contacts with like positions within the client organization to create a strategic web of influence.

• Manages multiple projects of varying scope and complexity. • Drafts, generates, negotiates, interprets and manages complex contract documents, in accordance with internal and external customer schedules and requests, to ensure these documents properly reflect business objectives. • Coordinates inputs from the Commodity Team, Engineering, Legal, Procurement, etc. to structure contracts in compliance with company policies. • Reviews and interprets supplier redlines/objections to RTX Terms and Conditions and negotiates appropriate contract language to maintain manageable legal risk for the company. • Analyzes contracts to ensure compliance to company policies, government and commercial specifications and other requirements. • Utilizes legal resources and other subject matter experts to ensure all levels of risk are recognized and subsequently addressed through development of negotiated contract terms and conditions. • Prepares approval requests to the team leader to ensure that contracts are within negotiated and agreed-upon legal parameters. • Coaches, mentors and cross-trains junior professionals and may review their work to ensure output is of quality and in accordance with business objectives • Assists leadership on training employees to ensure understanding of and adherence to contract law related to the business and technology transactions. • Advises and assists with team macroplanning activities and proposes/develops/implements strategies to improve current processes, policies, and standards related to contract management. • Works with the Law Group to understand and communicate contract legal matters to the Indirect Supply Chain organization. • Maintains historical legal approval records. • Communicates with executive leadership regarding contractual matters of significance to the organization. • Must be willing and able to travel up to 10% of the time

• Hire and develop Strategic Account Executives as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Corporate Customers to grow adoption of ezCater features. • Lead your team to drive performance through developing and managing account growth plans with Corporate Customers in tandem with internal teams to improve business input metrics across new users added, targeting and meeting with key Decision Makers and Influencers, as well as key pipeline management and hygiene to ultimately drive total account GMV. • Drive the successful acquisition of a target set of Strategic Corporate Accounts, as well as drive incremental expansion in existing Strategic Corporate Accounts. • Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures. • Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction. • Representing ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities. • Other duties and responsibilities as assigned.

• Hire and develop Strategic Account Executives as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Education Customers to grow adoption of ezCater features. • Lead your team to drive performance through developing and managing account growth plans with Corporate Customers in tandem with internal teams to improve business input metrics across new users added, targeting and meeting with key Decision Makers and Influencers, as well as key pipeline management and hygiene to ultimately drive total account GMV. • Drive the successful acquisition of a target set of Strategic Education Accounts, as well as drive incremental expansion in existing Strategic Education Accounts. • Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures. • Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction. • Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities. • Other duties and responsibilities as assigned.