This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for the next member of our platform team. At Carrot, we have a duty to our members and customers to provide a stable, compliant, and performant platform and the internal platform engineer will help guide the development of our services on our cloud infrastructure. The Team: - We favor a Lean approach to our product development, following the parts of agile that work best for us. - We welcome new technologies and are constantly self-evaluating our tools. - We are a highly collaborative group promoting pair programming whenever possible. - Internal Platform is a specialized team that is empowered to make decisions and move at their own pace. - This role will report to the Engineering Manager for Internal Platform. Qualifications - You have 5+ years of experience of post grad software engineering or equivalent experience. - You have 2+ years of experience in cloud networking and have had exposure to security components such as firewalls and virtual networks. - You view software engineering as a craft and welcome the opportunity to share knowledge with fellow enthusiasts. - You find learning new tech and patterns exciting and love experimenting. - You understand the balancing game an engineer has to play weighing new feature development with technical debt. - You take pride in our mission: to provide access to fertility care and family-building support — for everyone, everywhere. - You have an interest in systems engineering and administration and feel comfortable advocating for disparate requirements across security, infrastructure, and product teams. - You care deeply about DevEx, maximizing the time our engineers can spend writing product-focused code. Requirements - You have 2 or more years of experience in a platform, infrastructure, cloud, or developer experience team. - Experience and knowledge of cloud infrastructure best practices, particularly with an eye towards security and compliance. - You love following industry tech trends; looking for an opportunity to find anything that can level-up our engineering team. Benefits - Holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. - Health and wellness benefits. - Retirement savings plans. - Short- and long-term incentives. - Parental leave. - Family-forming assistance. - Competitive compensation package. - The starting base salary for this position will range from $120,000.00 - $140,000.00. - Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Company Description Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives.

• Lead and scale the Identity Security Platform Engineering organization • Set and align vision and strategy with company priorities • Build and organize teams; partner cross-functionally to establish roadmaps • Own delivery execution and post-delivery operations for 1Password’s Identity Platform cloud services and APIs • Deliver secure, scalable, highly resilient API-first services • Drive the technical direction and outcomes for identity, authentication, authorization, provisioning, credential management, and trusted execution enclaves infrastructure • Operationalize the Identity Platform Infrastructure 'as a service' model • Partner deeply with internal builders to deliver highly valued, friction-free services at global scale • Uphold high standards for architecture, reliability, performance, and security • Collaborate closely with Product Management, Security, and Product Engineering to prioritize investments and accelerate delivery of end-customer value • Recruit, mentor, and retain top engineering talent; foster a culture of curiosity, innovation, ownership, and business impact; develop leadership depth by coaching senior leaders and proactively shaping future workforce capabilities.

• Lead in a player-coach capacity in execution for Stitch Fix’s next-gen Data, ML, and GenAI platforms • Contribute towards modernization of data and ML foundations to support unified signals, adaptive models, experimentation velocity, and scalable AI/ML workloads. • Provide foundational APIs, SDKs, frameworks, and self-service tools that make it easy for data scientists, ML engineers, analysts, and application teams to build and deploy AI solutions quickly, safely, and at scale. • Partner with Data Science, Engineering, and Product teams to translate Data/ML/GenAI platform capabilities into production-grade features and intelligent experiences that deliver measurable business value. • Drive responsible AI and data adoption by creating reusable templates, documentation, and enablement programs. • Contribute towards improving governance practices including data contracts, lineage, metric definitions, access policies, and responsible AI guardrails - for trust, safety, and compliance. • Ensure operational excellence through platform reliability, performance, observability, cost efficiency, and simplification of legacy systems. • Lead and develop high-performing engineering teams fostering a culture of clarity, excellence, and trust. • Balance speed of innovation with platform stability, ensuring engineering efforts are tightly aligned to business priorities and long-term client value.

• Design and implement scalable, reliable, and cost-effective cloud solutions using Google Cloud Platform services and products. • Analyse business requirements and recommend appropriate cloud technologies and architectures. • Develop and maintain cloud infrastructure code using tools such as Terraform or Google Cloud Deployment Manager. • Manage and automate the deployment, scaling, and management of cloud infrastructure using tools such as Kubernetes or Google Cloud Deployment Manager. • Optimise infrastructure costs by analysing usage and implementing cost-saving measures such as reserved instances or instance rightsizing. • Implement infrastructure-as-code practices to ensure consistency, repeatability, and version control of cloud infrastructure. • Implement and maintain security controls and policies to ensure the confidentiality, integrity, and availability of cloud infrastructure and data. • Monitor and respond to security incidents and vulnerabilities, and perform regular security assessments and audits. • Ensure compliance with industry standards and regulations such as GDPR, HIPAA, and PCI DSS. • Monitor cloud infrastructure and services for performance, availability, and security issues using tools such as Stackdriver or Prometheus. • Perform root cause analysis and troubleshoot issues related to cloud infrastructure and services, and implement corrective actions and preventive measures. • Continuously improve the reliability and resilience of cloud infrastructure by implementing best practices such as fault-tolerance, redundancy, and disaster recovery. • Proactive management of customer related tasks and projects, by applying the learned skills and knowledge. • Proactiveness in: identifying and suggesting improvements where applicable, detecting missing documentation and filling in the gaps. • Providing technical support whilst attending meetings with stakeholders as needed. • Acting as a mentor for the more junior colleagues by sharing your knowledge and expertise, and guiding them through the successful resolution of customer related tasks.