**Remote position to include virtual training Must live within South Atlantic Market Area - GA, SC, NC Flexible Schedule required within operation hours: 2am - 6:30pm Monday-Friday and some Saturdays Dispatch, Router, Logistics preferred! Strong Computer Competency and Communication skills needed! MS Office Excel, Word, Outlook and Teams experience a plus! I. Job Summary Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction. - Works with sites and the service department to optimize routes based on needs of the customer. - Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. - Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. - Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. - Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. - Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. - Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Required Qualifications - Education: High School Diploma or G.E.D (accredited). - Experience: Six (6) months of relevant work experience in a team setting, with the ability to communicate to several areas effectively. - Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Preferred Qualifications - Computer skills with ability to handle multiple programs and systems and do basic connections and troubleshooting. - Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. - Must have the desire and ability to learn Waste Management proprietary software applications. V. WORK ENVIRONMENT Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday - Normal setting for this job is: Home Office setting. The expected base pay rate for this Remote position is $19.00 - $21.00 This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting the clinical team by handling administrative and non-clinical tasks essential for processing Utilization Management prior authorizations and appeals. - Monitor incoming faxes for authorization requests - Enter UM authorizations review requests using ICD-10 and HCPCS codes - Verify eligibility and claims history in proprietary platforms - Ensure all necessary documentation is submitted with authorization requests - Contact providers to obtain required medical records - Generate correspondence for member and provider notifications - Complete verbal notifications and document activities - Initiate appeal cases for UM Nurses - Meet deadlines for UM cases as per internal and regulatory standards - Assist UM Nurses with designated tasks - Handle inquiries from call center and other sources - Perform other duties assigned by the UM Director Qualifications - 1 year as a UM Coordinator in a managed care payer environment preferred - Knowledge of ICD-10, HCPCS codes, and medical terminology required - Strong time management and organizational skills to prioritize tasks - Proficient in computer applications like Word and Outlook - Ability to collect data, analyze facts, and draw valid conclusions - Effective written and oral communication skills required - Experience with DMEPOS is desired - Medicare/Medicaid experience is a plus Benefits - Competitive compensation and annual bonus program - 401(k) retirement program with company match - Company-paid life insurance and short-term disability coverage - Medical, Vision, and Dental benefits - Paid Time Off (PTO) and Paid Parental Leave - Sick Time and Paid company holidays - Quarterly company-sponsored events - Health and wellness programs - Career development opportunities

**Remote Position to include virtual training Seeking Multitasker with a Sense of Urgency! Strong Communication and Computer Skills A Must! Dispatch/Router/Logistics Needed! I. Job Summary The Swing Dispatcher Role is cross trained in all lines of business within the Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center, based on vacation and center attendance occurrences. The swing should be able to execute in each role at an expert level and carry through on all daily tasks as they fill that specific dispatch role. The priority is to make sure that any gaps for staffing are covered, and the sites are not affected. During the times that a swing is not covering a shift they will be a first contact for ongoing training as well as a mentor in supporting new hires through on-board training. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function. - Verifies that appropriate checks and balances are in place to ensure all work is covered and shifts are monitored for dispatchers. - Ensures coverage is provided for dispatchers, as necessary to cover breaks, sick-time and vacation. - Manages cross-training and new hire training process. - Actively participates in improving operations and implementing best practices. - Handles escalations while utilizing the documented processes as outlined. - Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency. - Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors. - Participates in leadership team's skill development through role playing - Able to have conversations with routers and dispatchers about process and procedure - Performs other duties as assigned. III. Supervisory Responsibilities This job does not have supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience - Education: High School Diploma or G.E.D (accredited). - Experience: Minimum of two (2) years of previous dispatching experience (in addition to education requirements). - Multi-tasking in a fast-paced work environment with excellent organizational skills. - Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment preferred. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required - Computer skills with ability to handle multiple programs and systems - Industry knowledge - Ability to communicate effectively and professionally via e-mail, telephone, and 2- way devices - Must have the desire and ability to learn Waste Management proprietary software applications. - Training and development skills V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday. - Normal setting- Home office The expected base pay range for this position across the U.S is $24.00 hourly. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click “Apply”. ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly organized Operations Manager to oversee day-to-day business operations and support leadership in managing administrative, financial, and program logistics. This role is ideal for someone who enjoys working in a small, fast-paced environment and can manage multiple operational functions. - Manage daily business operations and administrative processes - Coordinate program logistics, scheduling, and customer communications - Support financial administration including AP/AR, payroll coordination, and budgeting - Assist with HR functions such as onboarding and employee records - Maintain CRM data and operational documentation - Improve internal processes and ensure efficient workflows Qualifications - 5+ years experience in operations, business management, or office leadership - Strong organizational and project management skills - Experience supporting financial or HR administrative processes - Ability to manage multiple priorities in a small team environment - CRM or operational systems experience preferred Benefits - Remote work environment - 401(k) plan - Paid time off - Opportunity to grow within a small, collaborative organization Company Description