This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Process Engineer, Internal Audit is the architect of the modern audit function. This role is not about performing audits; it is about designing the systems that perform them. You will engineer, automate, and continuously optimize audit workflows by integrating Generative AI, agentic orchestration, and process engineering principles. Your goal is to move the department from "point-in-time" manual testing to a "continuous assurance" model that provides real-time risk insights. Responsibilities: - Audit Architecture & Process Re-Engineering - Workflow Deconstruction: Analyze and map complex end-to-end audit processes (Risk Assessment through Issue Remediations) to identify "automation-first" opportunities. - Lean Audit Design: Apply Lean/Six Sigma principles to eliminate "waste" in the audit lifecycle, such as manual data entry, redundant evidence requests, and administrative overhead. - Scalable Solutions: Design standardized, modular workflow patterns that can be reused across Financial, IT, and Operational audit domains. - AI Agent Orchestration & Prompt Engineering - Intelligent Augmentation: Build and deploy AI-assisted workflows using Vellum AI, Copilot Studio, and Claude 3.5/4 to automate: - Control Mapping: Automatically mapping disparate business processes to COSO/NIST frameworks. - Automated Walkthroughs: Using AI to summarize meeting transcripts and draft narrative documentation. - Anomaly Narrative Generation: Converting complex data exceptions into plain-English audit findings for reports. - Library Management: Develop and maintain a "Prompt Registry" and "Agent Library" to ensure consistency in how AI interacts with sensitive audit data. - Automation & Ecosystem Integration - Agentic Workflows: Design "Agentic" automations in Microsoft Power Automate or Make.com that can reason through exceptions, route approvals, and update GRC platforms (e.g., AuditBoard, Workiva) without human intervention. - Tool Mastery: Advanced deployment of DataSnipper for automated document matching (e.g., matching 1,000s of Invoices to POs in seconds) and population integrity testing. - Real-time Risk Dashboards: Design and maintain Power BI or Tableau visualizations that provide a live "Risk Heatmap" based on automated testing results. - Governance, Privacy & "Auditability" - AI Governance: Ensure all AI solutions are "explainable" and meet corporate Model Risk Management (MRM) and data privacy (GDPR/CCPA) standards. - Validation Controls: Embed "Human-in-the-Loop" checkpoints into every automated process to ensure AI-generated output is validated by a subject matter expert. Qualifications - Education: Bachelor’s degree in Industrial Engineering, Information Systems, Data Science, or Accounting with a heavy technical focus. - Experience: 5–8+ years in Audit Transformation, Process Excellence, or Business Systems Engineering. - Technical Stack (2026 Proficiencies): - AI Platforms: Hands-on experience with LLM orchestration (Vellum, LangChain, or Copilot Studio). - Automation Hubs: Advanced proficiency in Power Automate, Zapier/Make, or n8n. - Industry Savvy: Strong background in manufacturing or organizations engaged in government contracting. - Modern Audit Toolkit: Hands-on experience with SQL, Python, DataSnipper or AI-based audit tools (e.g., Alteryx, MindBridge, or custom GPT agents). - Data: Proficiency in Data Governance, Datawarehouse (Snowflake/DataBricks). Requirements - Passion for AI, self-learning, willingness to experiment and implement solutions that are pushing the boundaries. Benefits - Comprehensive medical, dental, and vision plans. - Matching 401K. - Unlimited PTO and paid holidays. - Parental/adoption leave. - Legal insurance. - Home internet stipend. - Pet insurance. Company Description IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution.

• Provide technical support to the Field Sales & Service organizations • Serve as technical expert within Product Technical Support Department • Act as technical lead for troubleshooting field and factory issues • Provide day-to-day technical support globally • Monitor PTS cases to support all Tier levels within PTS • Create and maintain technical service bulletins and solutions database • Drive product reliability through Continuous Improvement Process • Collaborate with quality management and engineering teams

• Play a hands-on role supporting audio-visual integration projects at customer sites • Perform complex AV system installations, overseeing system buildouts • Ensure all components are installed, configured, and commissioned according to engineering specifications • Act as the primary point of contact for coordination with the AV Practice Lead and Program Managers • Supervise and assist with the physical installation of a wide variety of AV and supporting technologies • Maintain an organized, clean, and professional work environment

• Perform day-to-day technical operations and task execution for PingFederate, PingID MFA, and Ping Directory services. • Operate Ping services using a product and platform mindset, emphasizing stability, scalability, reusability, and consistent service outcomes. • Maintain and support SAML, OAuth 2.0, and OpenID Connect integrations to deliver enterprise SSO capabilities and support new application onboarding. • Configure and maintain SP/IdP connections, adapters (HTML Form, LDAP, MFA, Kerberos, etc.), authentication policies, and contract mappings. • Manage certificate lifecycle activities including signing and encryption certificate rotation and trust store updates. • Validate user attribute flows and claim mappings across integrations. • Monitor, identify, and troubleshoot SSO, MFA, and directory-related issues to ensure availability, performance, and integrity of Ping platform services. • Troubleshoot escalated incidents related to PingFederate including SSO failures, authentication errors, and federation issues. • Perform deep analysis of SAML, OAuth 2.0, OIDC, and WS-Fed authentication flows. • Analyze PingFederate and Ping Directory logs, audit trails, and system metrics to determine root cause. • Engage vendor support (Ping Identity) for complex defects and advanced troubleshooting. • Partner with application and IT teams to integrate SSO and MFA into enterprise applications using standardized patterns, reusable configurations, and documented onboarding models. • Provide technical support for PingFederate, PingID MFA, and Ping Directory services, resolving authentication failures and access issues across enterprise platforms. • Monitor service health, availability, and performance. • Support HA/DR environments including clusters and load-balanced architectures. • Execute approved configuration changes, service restarts, and platform maintenance activities. • Assist with PingFederate upgrades and patching, including pre- and post-implementation validation. • Drive continuous improvement of the Ping platform by identifying opportunities for automation, operational efficiency, and service quality improvements. • Mentor junior engineers and contribute to skill development across the IAM team. • Present authentication, federation, and MFA concepts, platform improvements, and risk considerations to technical and non-technical audiences. • Troubleshoot and resolve production issues while actively participating in incident, problem, and change management processes. • Perform root cause analysis (RCA) for recurring issues and propose permanent corrective actions. • Develop and maintain knowledge base articles, SOPs, and runbooks to enable effective operational support. • Investigate suspicious authentication behavior and support security incident response activities. • Ensure platform configurations align with security standards, compliance requirements, and audit expectations. • Participate in access reviews and audit evidence collection. • Collaborate with application, network, infrastructure, and security teams to deliver end-to-end identity solutions. • Participate in change management (CAB) and release planning to support stable platform evolution. • Drive accountability and SLA/OLA adherence with vendors providing platform support. • Maintain high-quality technical documentation including: Integration and application onboarding guides, Standard operating procedures (SOPs), Platform runbooks and support documentation.