• Design end-to-end ServiceTitan solutions aligned to customer business goals, operational maturity, and trade best practices • Translate customer workflows into scalable configurations across: Business Units, Job Types, Campaigns, Pricebooks, Memberships, Dispatch, Reporting, and Integrations • Ensure solutions follow ServiceTitan best practices while balancing customer-specific requirements • Act as the subject-matter expert on ServiceTitan platform capabilities, limitations, and roadmap-aligned solutions • Evaluate and design integrations with third-party systems (e.g., accounting, payroll, CRM, marketing, BI tools) • Support complex data structures including pricebooks, reporting hierarchies, and multi-location or multi-trade environments • Lead technical discovery and architecture discussions with executive, operational, and technical stakeholders • Clearly articulate trade-offs, risks, and recommendations in a way that builds trust and drives alignment • Support customers through change management by guiding adoption and future-state design • Partner with Implementation and Customer Success teams during onboarding, optimization, and expansion phases • Provide architectural guidance to Sales during complex pre-sales or upsell motions • Serve as a feedback loop to Product and Engineering by identifying recurring gaps and opportunities • Create and maintain solution documentation, diagrams, and decision logs • Ensure solutions are scalable, supportable, and aligned with internal standards • Identify risks early and proactively recommend mitigation strategies

• Serve as the technical expert for MetaDefender NetWall across the APAC region. • Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners. • Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins. • Guide customers through prequalification, architecture design, and deployment planning. • Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments. • Develop business cases, technical requirements, and market insights to support product expansion. • Collaborate with the product team to translate customer needs into product enhancements and roadmap input. • Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings. • Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line. • Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

Associate Director, QuantSci Technical Solutions Overview The Associate Director, QuantSci Technical Solutions is responsible for leading and implementing the Quantitative Sciences vision for data and analysis infrastructure platforms and other technical solutions to support the data flow from data collection to data submission across Alnylam’s portfolio. He/she coordinates gathering and prioritizing requirements, design and delivery of fit-for-purpose data and analysis technical solutions in partnership with IT, QuantSci, Clinical Operations and other stakeholders. He/she ensures the development, maintenance, validation, training and technical lifecycle management of innovative QuantSci platforms, macros and and utilities to efficiently address business needs and/or advance data review/analysis initiatives and processes. This position is open to remote working. Key Responsibilities - Promotes technical innovation to drive the development of data, analysis and visualization solutions within a clinical data environment - Participates on QuantSci data and analytics systems strategy and/or technical development initiatives including systems and technology integration, data sharing, analysis, transfer/access and storage platforms or utilities - Participates in clinical data technology-based initiatives including but not limited to the statistical computing environment, data visualization, Posit and SAS - Provides first line administrative and technical support for QuantSci systems; communicates with internal and vendor technical teams to support QuantSci users - Collaborates with IT, Clinical Operations, and other functional team leaders to ensure organizational effectiveness / efficiencies from systems and technology platforms - Participates in technical assessments of vendor products or new technologies; establishes relationships with internal and vendor technical teams to support business needs - Ensures compliance of clinical data systems and processes to regulatory requirements - Collaborates with QuantSci teams to understand requirements and develop processes, tools and utilities to improve quality and efficiency - Develops reusable and robust macros and/or utilities, along with detailed training/documentation, and partners with study teams in use and further improvement of processes and tools - QuantSci technical direction, and governance policies for analytical solutions and platforms, as well as best practices for efficient and inspection-ready delivery across the data flow. - Facilitates change management activities and training for QuantSci systems and processes - Leverage a strong background in process excellence to identify inefficiencies, redesign workflows, and implement AI-driven solutions to optimize Quantitative Sciences processes. - Understanding of working in AWS cloud environment, including services such as SageMaker, EC2, and S3 for scalable machine learning workflows. Qualifications - Minimum 10 years’ experience in Pharma/Biotech or related industry experience providing development, implementation and technical support for Biotech or Pharma systems; familiarity with clinical data preferred - Experience working on data solutions projects or system implementations (i.e., data dashboards, SAS/data analytics infrastructure, data warehousing, data visualization and/or risk-based data review tools/systems) with clinical team members - Experience with 21 CRF Part 11 and computer system SDLC - Experience developing SOPs or Work Practices, Training materials, Standards or implementing technical best practices - Excellent written and oral presentation and interpersonal, organizational, analytical, project management and multi-tasking skills - Bachelor’s Degree required in areas of computer science, statistics, mathematics or information sciences, MBA, advanced degree and / or Project Management certification preferred - Clear alignment with Alnylam Core Values: - Commitment to People - Innovation and Discovery - Sense of Urgency - Open Culture - Passion for Excellence U.S. Pay Range $181,100.00 - $244,900.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers About Alnylam We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

• partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems. • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts. • Continuously research & learn new technologies and their implementations on Databricks • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community. • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions. • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms.