This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Voice Service Provisioning and MACD Specialist is responsible for executing, coordinating, and supporting customer Voice service installations and MACD (Move, Add, Change, Disconnect) activities. This role ensures accurate provisioning, timely order completion within SLA, and a high level of customer satisfaction through hands-on order management, troubleshooting, and cross-functional coordination. - Process and complete Voice MACD orders, including adds, changes, cancellations, and disconnects, with a high degree of accuracy and within defined SLAs. - Provision and manage new Voice-only service installations for new customer sites, including day-of-install support and activation assistance. - Participate in scheduled installation calls to guide field technicians and ensure successful service turn-up. - Perform customer-facing Voice service troubleshooting related to active or recently completed orders, including call flow, devices (phones/ATAs), SIP credentials, portals, CNAM, E911, user details, and number activation status. - Identify, correct, and resolve order errors, system issues, or configuration problems impacting service delivery. - Escalate complex technical or provisioning issues to appropriate internal teams (e.g., Tier 3, Engineering, Number Management) and coordinate resolution. - Provide clear, proactive communication throughout the order and installation lifecycle, including status updates, risk identification, and resolution planning. - Coordinate with supporting teams such as Field Operations, Supply Chain, Installation Engineering, and external carriers to ensure timely completion of installs and MACD activities. - Manage order amendments, follow-up activities, and post-install configuration adjustments as required. - Monitor and respond to shared team email queues, service tickets, and escalation channels, prioritizing expedite requests and customer-impacting issues. - Document all provisioning, installation, and troubleshooting activities in internal systems to ensure accurate customer visibility and recordkeeping. - Assist with issue de-escalation, problem resolution, and customer follow-up to ensure a positive service experience. Qualifications - Experience provisioning or supporting Voice or telecommunications services, preferably in a business or carrier environment. - Strong working knowledge of VoIP technologies and Voice service concepts, with the ability to troubleshoot technical and service delivery issues. - Proven ability to manage multiple orders or customer projects simultaneously in a fast-paced environment. - Excellent written and verbal communication skills, with the ability to explain technical information to both technical and non-technical audiences. - Strong organizational, analytical, and problem-solving skills with high attention to detail. - Customer-focused mindset with the ability to manage escalations professionally and effectively. - Proficiency with Microsoft Office tools (Excel, Word, SharePoint) and comfort working across multiple internal systems and carrier portals.

Job Posting Title: Transmission Engineer I Req ID: 10145422 Job Description: Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you’d love working here: 1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations - Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams. Job Summary: The Streaming Disney Entertainment & ESPN Transmission team supports 24/7 monitoring and operational sustainment for Linear and Event streaming products; HULU, ESPN+, and Disney+. As a member of our 24/7, highly skilled streaming transmission team, you will support critical streaming broadcast systems, oversee and analyzing audio/video transmissions across multiple data centers and ensuring successful management, monitoring, and delivery of live linear and live event broadcast streams, within the IP based transmission ecosystem. You will work with cutting edge technology and be responsible for The Walt Disney Company’s most valuable sports and entertainment content airing on our linear and event streaming platforms. If you are looking for an environment where you will be challenged every day, work in a high-level technical collaborative team, the Streaming Transmission team is the right place to showcase your talents and expertise. - Demonstrates an understanding of signal flows, measurements, and procedures. - Basic understanding of Satellite, fiber, and IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.) - Quality control and monitoring of event based and linear acquisition signals regardless of format (Linear, IP, Fiber, etc.), ensuring all signals meet strict quality control standards and adjust video, audio and closed captions as required. - Perform quality control and corrective action to enhance our products - Interact with internal departments and external partners to support daily live feed acquisition, monitoring, and distribution needs. - Responsible for troubleshooting and resolution of specific daily operational problems. - Expected to fully comprehend and execute applicable SOPs and subsequent workflows for assigned transmission areas of responsibility. - Technical liaison to internal departments and external partners - Basic understanding of streaming technology and workflows associated with our streaming products (ESPN+ | Disney+ | HULU) Responsibilities and Duties of the Role: - Routing and monitoring multiple A/V feeds to and from our facilities. - Quickly identifying and resolving issues in a live production environment. - Remotely configure hardware as required for live events and linear acquisition and distribution. - Maintain knowledge of new technology and workflows to support various assignments. - Comply fully with company and or department SOPs and any other stated policies. - Contribute to analysis or problem-solving measures needed to support the operation. - Must be adept at understanding routine information and demonstrate comprehension through operational accuracy. - Able to work a 24/7 schedule in a fast paced, high profile Technical Operations Center (TOC). - Provide professional, courteous, and timely technical support. Required Education, Experience/Skills/Training: Basic Qualifications - Understanding of digital distribution equipment for broadcast transmission. - Basic knowledge of IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.) - Must have basic computer skills in Microsoft Office applications. - Modestly experienced technical contributor with good communication skills working in a 24/7 technical environment. Preferred Qualifications - Prior Broadcasting experience, military experience within related fields, or similar transferrable experience. Required Education- - High school diploma or equivalent The hiring range for this remote position is $69,700 to $107,300 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: CPO - Live Ops & Engineering Job Posting Primary Business: CPO - Live Ops & Engineering - Transmission Primary Job Posting Category: Transmission Employment Type: Full time Primary City, State, Region, Postal Code: Glendale, CA, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-03-09

ABOUT UNCHAINED Unchained offers a suite of bitcoin financial services built on top of a unique collaborative custody model. These include: buying and selling bitcoin directly to and from cold storage, bitcoin retirement accounts, bitcoin-backed loans, concierge services to educate clients on best security practices, and cold storage solutions for institutions and other businesses. POSITION OVERVIEW The Banking Operations Associate is an integral part of our support team and reports directly to the Vice President of Banking Operations. This person will be responsible for supporting client onboarding operations, which includes guiding clients through account setup, processing order forms, and educating them about Unchained's products and services. We expect the Banking Operations Associate to be a point of contact for clients throughout their journey, supporting various operational workflows, ensuring tasks are completed efficiently, and identifying process bottlenecks. The right person for this role can relate to clients, demonstrates strong operational acumen, and has experience in financial services or regulated industries. WHAT YOU'LL DO - Support coordinating operational workflows, which includes working with clients to ensure that documentation is completed and processed accurately - Directly support client questions and inquiries related to Unchained's products across multiple channels such as phone and email - Proactively reach out to clients experiencing delays or obstacles in operational processes - Manage multiple systems to ensure clients progress through workflows in a timely manner - Collaborate cross-functionally to resolve operational issues and improve client experience WHO YOU ARE - You have 2+ years of experience in financial operations, payment processing, or a related field - You are detail-oriented with strong reconciliation and accuracy skills - You have experience working with financial transactions and payment systems - You can effectively communicate with external partners and service providers - You have excellent abilities in organization, coordination, and project management - You have experience working across cross-functional teams and time zones - You live in the United States Even Better - You are an Unchained client who understands why collaborative custody is important for bitcoin security - You have excellent abilities in organization, coordination, and project management - You have experience working across cross-functional teams and time zones - You have a technical background or aptitude for learning technical concepts - You have an understanding of bitcoin wallets and multisig technology - You have experience working in the Bitcoin space WHAT WE OFFER - Company paid medical, dental, and vision coverage - 401k with employer match - Employee stock options - Unlimited PTO - Training & development opportunities - Remote work flexibility

Remote – Nationwide – Seeking Associate Operations Director – Organ Recovery   Everybody Has A Role To Play In Transforming Healthcare   As an Associate Operations Director – Organ Recovery, you play a vital role in our mission to improve lives. You will serve as a senior operational and clinical leader, providing strategic oversight, program execution, and multidisciplinary coordination for Vituity’s national organ recovery operations. This role ensures exceptional quality, regulatory compliance, and operational performance across a fast-paced, lifesaving program that interfaces directly with transplant centers, organ procurement organizations (OPOs), and surgical recovery teams. At Vituity we know the impact you can have.   Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.   Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.   The Opportunity - Provide oversight and direction for all organ recovery clinical operations, ensuring adherence to program standards, hospital policies, and regulatory requirements. - Serve as a senior clinical subject matter expert (SME) for donor evaluation, organ assessment, surgical coordination, procurement logistics, and chain-of-custody integrity. - Lead real-time operational decision-making for high-acuity organ recovery events. - Operate as administrative leader on-demand to respond to time-sensitive organ recovery needs, often working during nights, weekends, or holidays. - Oversee coordination of air/ground transport, operating room scheduling, recovery team logistics, and communications with transplant centers and OPOs. - Monitor recovery performance metrics and drive adoption of standardized protocols. - Ensure compliance with the United Network for Organ Sharing and Organ Procurement and Transplantation Network (UNOS/OPTN) guidelines for allocation and transport. - Develop workflows and protocols to scale the organ recovery program. - Partner with the key Vituity leadership to develop and execute strategies that drive business growth and expand the organ recovery service line. - Build and maintain strong external relationships with hospitals, transplant centers, and key partners to identify new opportunities and support contract negotiations. - Support business development efforts, including client meetings, presentations, and tailored financial proposals that highlight program value and capabilities. - Support the tracking of pipeline activity and oversee the progression of proposals and agreements to ensure measurable growth, scalability, and successful expansion of services. - Lead, mentor, and develop the Surgical Recovery Specialists and Clinical Operations team. - Ensure staff competency in donor management, case coordination, and regulatory documentation. - Partner with Vituity leadership to align operations with organizational goals. - Represent the program in cross-functional initiatives, workgroups, and committees. - Oversee schedule models, call structures, and staffing processes for 24/7 operations. - Build relationships with transplant centers, OPO leadership, and hospital partners. - Support new site launches and integration activities. - Ensure compliance with UNOS/OPTN policies, OPO standards, and federal/state regulations. - Oversee clinical quality initiatives, incident reviews, and corrective action plans. - Manage documentation and case submissions to regulatory agencies. - Develop dashboards, performance reports, and quality metrics. - Partner with Quality teams to refine protocols and documentation. - Identify and mitigate operational and compliance risks. - Evaluate data trends to improve organ utilization and reduce preventable loss.     Required Experience and Competencies - Bachelor’s degree in Allied Health, Healthcare Administration, Biological Sciences, or related field. A combination of education and experience that demonstrates attainment of the required competencies may be considered in lieu of a degree required. - 3-5 years of progressively responsible experience in transplantation, OPO operations, critical care, or clinical operations required. - Demonstrated ability to lead multidisciplinary teams in high-stakes environments required. - Operational leadership experience, including performance improvement and staff development required. - Master’s degree in a relevant field preferred. - Experience in process improvement (Lean/Six Sigma) preferred. - Prior leadership experience in transplant or OPO environments preferred. - In-depth knowledge of organ procurement, UNOS/OPTN standards, and donor management. - Exceptional verbal and written communication skills. - Deep understanding of organ recovery and transplantation processes, including donor evaluation, organ assessment, surgical coordination, and procurement logistics. - Familiarity with UNOS/OPTN guidelines, OPO standards, and federal/state regulations related to organ recovery and transplantation. - Strong understanding of Vituity’s operational leadership standards and how they align with healthcare operations. - Ability to oversee and direct clinical operations, manage staff performance, and ensure compliance with hospital policies and regulatory requirements. - Skills in strategic program development and execution, problem solving, risk mitigation, and developing workflows and protocols for scalability. - Ability to work with multidisciplinary teams, build relationships with external partners, and represent the program in various initiatives and committees. - Strong communication skills for coordinating logistics, conducting client meetings, presentations, and negotiating contracts. - Expertise in real-time decision-making during high-acuity organ recovery events and mitigating operational and compliance risks. - Capability to evaluate data trends, develop performance reports, and drive continuous improvement through analytics. - Ability to lead, mentor, and develop clinical operations teams and specialists, ensuring their competency in donor management and case coordination. - Ability to respond to time-sensitive organ recovery needs, including unusual hours and conditions. - Ability to identify growth opportunities, contribute to strategic initiatives, and support the expansion of the organ recovery service line. - Ability to monitor recovery metrics, refine protocols with quality teams, and improve organ utilization. - Proven ability to lead teams, mentor staff, and collaborate with cross-functional site leaders within complex healthcare systems. - Strong analytical abilities with proficiency in MS Office and Business Intelligence tools. - Experience driving financial performance and achieving targets. - Effective written, verbal, and presentation skills for engaging stakeholders, including hospital executives and external partners. - Ability to manage multiple projects efficiently while supporting high-impact initiatives.   The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more. - Trainings to help support and advance your professional growth. - Team building activities such as virtual scavenger hunts and holiday celebrations. - Flexible work hours. - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.   Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) - Generous paid time off starting 3-4 weeks’ annually - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP and travel assistance included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees     We are excited to share the base salary range for this position is $117,110 - $149,315 yearly, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.   We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.   Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.   *Benefits for part-time and per diem vary. Please speak to a recruiter for more information.   Applicants only. No agencies please.