Role Description The Senior Application Engineer is responsible for analyzing, troubleshooting, testing, and coordinating to resolve reported data or technical issues for Cognizant QicLink software programs and associated applications as well as helping support any data requests and integrations. Essential Functions - Collaborate with Business Owners and technical team to implement the strategy, design and delivery of enhancements, integrations with internal and external partners, and maintenance of the QicLink system. - Analyzing, troubleshooting, testing, and coordinating to resolve reported software, data, or technical issues for Cognizant QicLink software programs and associated applications. - Provides support for resolving QicLink data requests and issues. - Provide Technical support for QicLink system. - Provide high level resolution estimates as needed. - Identify ways to improve or reduce defects and improve performance. - Participate in software testing, QA, patch releases, and software upgrades. - Perform other duties and responsibilities, as assigned. Qualifications - BS/BA degree or equivalent work experience required - 7+ years in a related role required - Experience with SQL, SSIS, and data manipulation - Prior experience with Cognizant QicLink system - Experience with EDI, APIs, Web Services a plus - Exposure and understanding of healthcare claims processing and eligibility - Exceptional analytic and troubleshooting skills - Superior customer service skills, preferably in a technical implementation capacity - Ability to work independently and as a member of a team - Clear and concise verbal and written communication skills - Ability to juggle multiple requests at once - Proficient in MS Word, Excel, and Outlook - Experience working in a fast-paced Agile environment is helpful - Passion for automating & excelling at identifying gaps in processes - Strong bias for action; ability to take ownership and think long-term. - Healthcare experience a plus Competencies - Accountability - Analytical Problem Solving - Collaboration - Execution and Delivery - Quality and Risk Management - Systems Thinking - Technical/Functional Expertise Physical Demands This is an office environment requiring extended sitting and computer work. Work Environment Remote Benefits - Medical, Dental, Vision, Life & Disability Insurance - Generous Paid Time Off - Tuition Reimbursement - EAP - Technology Stipend

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Application Architect Senior - Enterprise Device Management will join a team of engineers managing our internal platform for patient mobile devices (Android). You will be expected to collaborate with fellow software engineers, members of our product and operational teams, and external partners to ensure system reliability and deliver new features. - Research and propose new technologies; drive new technologies towards implementation and exploitation; develop and prioritize enhancement lists. - Build, deliver, and maintain applications and systems across complex multi-technology platforms; define application scope and objectives; prepare technical and functional specifications. - Define architecture standards and anticipate areas where architecture standards may need to be developed that are in line with customer, IT, and industry standards; set direction at the project/service level and influence decision-making. - Direct the construction of architecture components (e.g., data architecture, application architecture, technical architecture). - Maintain active relationships with stakeholders; lead requirements-gathering meetings; communicate technical standards and gain buy-in from stakeholders; support vendor evaluation and integration. - Maintain an understanding of how your work contributes to larger initiatives; identify risks and gaps in requirements. - Write clean, efficient, and maintainable code while following established best practices. - Own the change request process and coordinate with other teams as needed; provide technical advice and influence cross-functional technical decisions. - Oversee unit and system testing to ensure compliance with test plans. - Support data and information planning; assess current systems and recommend improvements. - Identify and propose strategies for resolving technical problems impacting the team. - Facilitate group sessions for requirements clarification, design, troubleshooting, and code reviews; conduct technical design reviews and code reviews. - Explain how the roadmap maintains and delivers cost effectiveness, business value, and competitiveness. Qualifications - Requires a BA/BS degree in Information Technology, Computer Science, or related field of study. - Minimum of 5 years of experience in architecture/design in relevant technology disciplines; or any combination of education and experience that would provide an equivalent background. Requirements - Strong experience with Kotlin, Spring Boot, PostgreSQL, Docker, AWS. - Expertise working with business and technical applications across multi-technology platforms. - Strong background in multi-database and/or multi-language environments (strongly preferred). - Proven experience mentoring others and leading small-to-medium projects. - Demonstrated ability to provide troubleshooting and technical support. - Experience conducting technical design and code reviews. - Strong collaboration and communication skills for working with cross-functional teams. - Ability to balance technical, analytical, and product considerations in solution design. - Exposure to Android Management API, Okta, Grafana, Geocoding API is a bonus. - Excellent communication skills and a collaborative problem-solving approach. - Experience with telehealth solutions, Android Management API, mobile applications, and connected devices. - Flexible and adaptable in a dynamic, fast-paced environment. Benefits - Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. - Medical, dental, vision, short and long term disability benefits. - 401(k) + match, stock purchase plan, life insurance. - Wellness programs and financial education resources.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Interface Engineer is responsible for designing, implementing, and maintaining complex healthcare data interfaces between the TruBridge platform and external reference laboratory systems. This role ensures accurate, secure, and reliable exchange of laboratory data using HL7 v2 standards while supporting interoperability, regulatory compliance, and clinical workflows. The Interface Engineer collaborates with internal technical teams, clinical laboratory stakeholders, and external vendors to successfully deliver interface implementations and support ongoing operations. Qualifications - Experience designing and supporting healthcare interfaces using HL7 v2 messaging standards. - Strong understanding of laboratory workflows and LIS/EHR integrations. - Experience mapping healthcare coding standards including LOINC and SNOMED-CT. - Experience troubleshooting healthcare interface message issues and data discrepancies. - Ability to work with cross-functional teams including clinical staff, IT teams, and external vendors. Requirements - Design, implement, and maintain complex bidirectional HL7 v2 interfaces between the TruBridge platform and reference laboratory vendors including LabCorp, Quest Diagnostics, ARUP Laboratories, Clinical Pathology Laboratories (CPL), and American Esoteric Laboratories (AEL). - Configure and maintain interface mappings including normalization of reference laboratory test codes, LOINC, SNOMED-CT, and performing laboratory identifiers to local LIS dictionaries. - Coordinate connectivity testing, certification processes, and onboarding activities with laboratory IT teams and external vendors. - Troubleshoot and resolve implementation issues related to reference laboratory integrations including message failures, duplicate results, and delayed reporting. - Perform unit, integration, and end-to-end interface testing and assist in developing test plans. - Collaborate with clinical laboratory staff, IT teams, and vendor partners to gather requirements and define laboratory workflow processes. - Provide go-live support and assist with post-implementation stabilization. - Document interface specifications, mapping tables, configuration details, and support procedures for knowledge transfer and regulatory audits. - Ensure all interface implementations comply with HIPAA, 21 CFR Part 11, and ONC interoperability requirements. Benefits - Successful on-time delivery of interface implementations. - Accurate and reliable data exchange between TruBridge and external laboratory systems. - Minimal interface downtime and rapid resolution of integration issues. - Compliance with healthcare interoperability and regulatory standards. Decision Ownership - Owns Decisions: Technical interface design, Interface configuration and mapping logic, Troubleshooting approaches and resolution strategies. - Influences Decisions: Implementation timelines, Interface specification updates, Clinical laboratory workflows. - Is Consulted On: Impact of EHR upgrades on existing interfaces, Vendor-provided technical specification validation, Client reference laboratory changes affecting integrations. Preferred Qualifications - Experience integrating with reference laboratory vendors such as LabCorp, Quest Diagnostics, ARUP, CPL, or AEL. - Familiarity with healthcare interoperability standards and regulatory requirements. - Experience with interface engines and integration platforms. - Knowledge of healthcare compliance standards including HIPAA, ONC interoperability, and 21 CFR Part 11. Core Competencies - Healthcare interoperability and integration - HL7 interface design and implementation - Technical troubleshooting and root cause analysis - Clinical workflow understanding - Cross-team collaboration and communication

• Dedicated to providing application expertise, solving support requests and assisting the Helpdesk and Engineering teams • Engage with internal employees to accurately detail issues sent to the ticketing system • Detect and solve production issues and bugs within the development environment beyond your current scope • Engage with the Engineering team to raise bugs, problems or information gaps • Maintain documentation related to solving common issues • Become an expert in Flywire products and triage issues • Find opportunities of improvement in our support process and internal staff training • Provide day-to-day maintenance and support for applications supported by the customer and their partners • Perform Tier-1 knowledge transfers and train end users on the usage of applications • Resolve Tier-2 application issues in a timely manner and raise Tier-3 issues to designated Engineering squads • Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards • Respond to application-related queries from end users in remote locations • Assist in database structural changes required during system upgrades • Deploy tools and implement processes to assist in operational support