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Empowering people to take control of health
Quality Compliance Specialist 2
Location
United States
Posted
98 days ago
Salary
$65K - $108K / year
Job Description
Quality Compliance Specialist 2
Dexcom
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: The Corporate Quality Compliance Team collaborates with cross-functional business partners to guide effective business solutions while assuring strict adherence to regulatory compliance requirements. Within this team, our Corporate QA Training Department designs, implements, and continuously improves training programs that align with corporate QMS and external requirements (e.g., FDA, ISO 13485) while incorporating industry best practices. We’re seeking an experienced Quality Compliance Specialist who can evaluate and implement corporate-wide improvements to our training programs, systems, and processes. You’ll play a key role in fostering a culture of growth and continuous improvement, partnering across global teams to deliver training that makes a difference. Where you come in: You support internal and external audit activities as assigned regarding Training processes or requests - You will drive and support improvement initiatives geared towards simplification, standardization, and overall effectiveness of our QMS training programs - You will proactively identify continuous improvement opportunities—through data analysis such as gap assessments, internal feedback, external benchmarking, data analysis, and the use of available technology—while supporting prioritization aligned with our organization’s business needs and long-term strategies - You support or will be responsible for corrective and preventive action (CAPA) activities (initiation, phase review, tracking, and reporting) related to training process or outcomes - You will work collaboratively with cross-functional teams to determine user’s training requirements, identify gaps in existing user training requirements, and resolve any findings - You will create, evaluate, or update training course materials suitable to the intended audience, and you will establish training evaluation methodologies to evaluate training effectiveness based on risk - You will support multiple projects simultaneously by driving Training-related process improvements that require cross-functional collaboration and quality planning with impact evaluation, risk assessment, and resulting quality records. - This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. What makes you successful: - You have experience working within a regulated industry (medical device, pharmaceutical, aerospace, etc.) with direct responsibilities for training (i.e., determination of needs, training assignment management, competency assessments) - You are customer-service oriented and eager to build strong relationships with internal stakeholders while addressing business needs. - You apply critical thinking and change management skills to solve problems, recommend solutions, and drive desired results - To perform this job successfully, an individual must value and demonstrate diligence for compliance, as well as demonstrate technical competence and good judgement associated with each essential duty and responsibility - You work independently, have a high degree of accountability and accuracy of work - Ability to flex and adapt to rapidly changing circumstances in a dynamic, fast-paced environment - Strong project management and organizational abilities - Proficiency with learning management systems (LMS) and e-learning platforms such as SAP SuccessFactors Learning Administration Module - Understanding how training, development, and performance improvement contributes to an organization's competitive advantage What you’ll get: - A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. - A full and comprehensive benefits program. - Growth opportunities on a global scale. - Access to career development through in-house learning programs and/or qualified tuition reimbursement. - An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Travel Required: - 5-15% Experience and Education Requirements: - Typically requires a Bachelor’s degree and a minimum of 2 -5 years of related experience. Schedule: - Work hours will be PST. Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. Salary: $65,000.00 - $108,300.00
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