• Administer and maintain the Google Workspace environment, including Gmail, Drive, Calendar, Groups, Meet, and related services. • Manage user provisioning and deprovisioning, including account lifecycle management, Organization Unit structure, and role-based access controls. • Configure and maintain Google Admin Console settings including security controls, authentication policies, and device management. • Manage Google Groups structure, permissions, ownership, and membership, ensuring proper access to file shares and shared drives. • Support Shared Drives administration including ownership models, sharing controls, retention policies, and permission auditing. • Implement and maintain security best practices such as Multi-Factor Authentication (MFA) enforcement, Conditional Access equivalents, and session controls. • Configure and monitor Google Workspace audit logs and reporting dashboards to identify suspicious activity and compliance gaps. • Administer Google Vault for eDiscovery, retention policies, legal holds, and export requests as required. • Support data governance initiatives including Drive sharing restrictions, external sharing policies, and data loss prevention (DLP) settings. • Troubleshoot Workspace authentication, email routing, delivery issues, and end-user access problems. • Provide Tier-3 escalation support for the Service Center and remote Young Life staff related to Google Workspace services. • Coordinate with IT Security, Help Desk, and Infrastructure teams to implement Workspace security and compliance initiatives. • Maintain documentation of Google Workspace configurations, policies, and operational procedures. • Coordinate with vendors and Google support for troubleshooting and escalations as needed. • Assist with infrastructure-related projects that integrate with Workspace, including SSO, identity federation, and automation tools.

• supports the administration of utilization management by performing a variety of moderately complex administrative, operational, and customer service tasks. • conducting calculations and data processing as part of its responsibilities. • provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. • Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. • follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Specialty Admission Coordinator is responsible for managing specialty medication referrals from receipt through insurance clearance to ensure timely and accurate patient access to therapy. This role serves as the key point of contact for: - Benefit investigation - Prior authorization - Coordination with internal stakeholders (pharmacy and nursing staff) - Financial counseling with patients The coordinator plays a critical role in ensuring referrals meet payer requirements and in facilitating seamless communication between patients, providers, pharmacy staff, and the sales team. Schedule: Monday - Friday 8:30am - 5:30pm Responsibilities - Owns and manages the specialty referral from initial intake through insurance approval - Conducts timely and accurate benefit investigation, verifying both medical and pharmacy benefits - Identifies and confirms coverage criteria, co-pays, deductibles, and prior authorization requirements - Prepares and submits prior authorization requests to appropriate payers - Maintains clear, timely communication with pharmacy teams, sales representatives, and prescribers regarding the status of each referral and any outstanding information - Coordinates and delivers financial counseling to patients, including explanation of out-of-pocket costs, financial assistance options, and next steps - Ensures all documentation complies with payer and regulatory requirements - Updates referral records in real-time within the computer system - Collaborates with patient services and RCM teams to support a smooth transition to fulfillment - Tracks and reports referral statuses, turnaround times, and resolution outcomes to support process improvement Supervisory Responsibility: No Qualifications - High school diploma or GED required; Associate’s or Bachelor’s degree preferred - Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role - Experience working with specialty medications, including benefit verification and prior authorization processes - Experience in patient-facing roles is a plus, especially involving financial or benefit discussion - Familiarity with payer portals - Strong understanding of commercial, Medicare, and Medicaid insurance plans - Proven track record of communicating effectively with internal and external stakeholders - Desired: Experience in Microsoft BI, Outlook, Word, and PowerPoint Requirements - Percentage of Travel: 0-25% - Physical requirements include constant sitting and typing on a keyboard, occasional standing, and walking - Ability to push/pull and lift/carry 1-10 lbs Benefits - Competitive Pay - Health, Dental, Vision & Life Insurance - Company-Paid Short & Long-Term Disability - Flexible Schedules & Paid Time Off - Tuition Reimbursement - Employee Discount Program & DailyPay - 401k - Pet Insurance Company Description Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook, LinkedIn, and X. Salary Range USD $24.00 - $28.00 / Hour

• Responsible for verifying accuracy and completeness of all new Customer orders • Entering orders into OSS systems with a high degree of precision • Engage with Customers to validate contract details, contact information, solution validity • Obtain customer approval before converting quote to OSS for any additional MRR • Ensure orders are ready for coordination before performing warm hand-off to the Implementation Team • Communicate status of pending order activity with Service Delivery Representatives • Develop and maintain positive working relationships with internal teams • Meet all required deadlines • Handle e-mail/phone calls from Sales as it relates to orders • Work with cross-functional teams to improve customer service in Service Delivery and Sales • Provide support for other departmental projects as needed, participate in personal and professional development opportunities