• Responsible for verifying accuracy and completeness of all new Customer orders • Entering orders into OSS systems with a high degree of precision • Engage with Customers to validate contract details, contact information, solution validity • Obtain customer approval before converting quote to OSS for any additional MRR • Ensure orders are ready for coordination before performing warm hand-off to the Implementation Team • Communicate status of pending order activity with Service Delivery Representatives • Develop and maintain positive working relationships with internal teams • Meet all required deadlines • Handle e-mail/phone calls from Sales as it relates to orders • Work with cross-functional teams to improve customer service in Service Delivery and Sales • Provide support for other departmental projects as needed, participate in personal and professional development opportunities

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Lib II-Res, Learn & User Supp Job Summary: The University of Wisconsin-Madison Libraries is seeking an Instruction & Outreach Coordinator for the Undergraduate Library Services unit based in College Library. Reporting to the Director of Undergraduate Library Services, the Instruction & Outreach Coordinator connects campus-wide teaching and learning initiatives with the instructional and outreach programs offered by the Undergraduate Library Services unit. Core responsibilities include developing and delivering course-integrated instruction; leading classroom sessions and workshops; and coordinating tours, orientations, and other events that promote the Libraries’ services and resources. The UW–Madison Libraries lead in curating, preserving, and sharing knowledge through environments that inspire engagement, discovery, and learning. The Libraries deliver exemplary information services to advance the mission and strategic priorities of one of the nation’s leading research universities. The successful candidate will perform a variety of duties, including, but not limited to: - Collaborates with Teaching and Learning Programs and other stakeholders to set short- and long-term goals for undergraduate student information literacy programs. - Develops outreach programs to promote and educate the campus community about library resources and services. - Administers daily operations for instruction and outreach within Undergraduate Library Services, including scheduling library staff to lead classes, workshops, and events. - Works with Information School instruction field project courses, providing guidance and mentorship of practicum students who assist with classes in Undergraduate Library Services. - Provides research assistance as an expert subject generalist and promotes information literacy for student academic success, with expertise in undergraduate research topics and resources. - Contributes to campus and library committees and activities devoted to teaching and learning, and participates in local, regional and national professional development opportunities focused on information literacy and outreach. This position is eligible for partial remote work. A remote work agreement may allow for a maximum of 40% remote per week. This position is full-time, 100%. Ongoing/Renewable Key Job Responsibilities: - Provides specialized services utilizing a high level of expertise on a broad range of disciplines or in a designated discipline area (10%) - May direct the day-to-day activities of student workers (5%) - Develops or coordinates specialized projects or programs (15%) - Develops, curates, and manages collections (5%) - Oversees day-to-day functions of one or more library operations or services (10%) - Serves as a resource to other librarians and staff outside of their unit on a regular basis (10%) - Initiates and solicits input to modify policies, procedures, and assessment tools to improve workflows and/or user experiences (5%) - Cultivates and maintains productive relationships with donors, collectors, vendors, and professional colleagues (5%) - Obtains materials, resolves issues, and answers questions that are complex and highly specialized in nature (5%) - Serves as a liaison to academic disciplines and/or other campus units providing information on collections, instructional and research support, and library services (10%) - Designs, develops, delivers, and assesses instruction in a variety of formats to faculty, staff, students, and other patrons (10%) - Serves on committees to advance librarianship at the campus, local, and/or state and national levels (10%) Department: Libraries, College Library Compensation: Starting salary will be based on experience and qualifications. Well-qualified applicants can anticipate earning between $62,00- $78,000, with final salary based on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf. Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).  Required Qualifications: - At least two years’ professional experience in information literacy instruction and/or undergraduate student services - Excellent communication skills with the ability to collaborate effectively with colleagues, students, campus partners, and other stakeholders - Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively, and follow-through on tasks - Experience leading teams or projects Preferred Qualifications: - Demonstrated professional experience with curriculum development and/or instructional design - Demonstrated professional experience with mentoring colleagues and/or student staff Education: Master’s Degree Required in Library Sciences, Library Information Services, or related field How to Apply: Click the "Apply" button to start the application process. You will be prompted to upload the following documents: - Resume  - Cover Letter Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process. References will be requested from finalists only and are not required with the initial application. Reference requests will be sent via email from SkillSurvey. Failure to submit the required documents will result in no longer being considered for the position. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. Contact Information: Abram Hopp, abram.hopp@wisc.edu, (608)890-1795 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.  Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

• Manage all aspects of ServiceTitan’s global equity programs, including (i) the grant, exercise, vesting, release, transfer, modification, and termination of all stock options, RSUs and PSUs via E*TRADE’s EquityEdge Online (EEO), and (ii) delivery of grant communications, tracking employee grant acceptance and taxpayer status certifications, and following up with Titans as needed. • Manage ESPP enrollment and purchases via EEO. • Create training materials for, and respond to questions and issues from, Titans around the world regarding our equity programs. • Develop and maintain (i) written policies and procedures to address common situations and questions as ServiceTitan continues to grow, (ii) an internal equity site that houses resources and FAQs related to ServiceTitan’s equity programs, and (iii) an AI-powered chatbot that can respond to common equity questions. • Partner with Payroll, Legal, and external advisors to set, periodically update, and execute tax withholdings for all equity transactions globally (including mobile Titans who may be subject to withholding in multiple jurisdictions). • Reconcile the Company’s equity award activity against the EEO platform on a monthly, quarterly, and annual basis. • Partner with the Legal, People, Finance, Accounting and Payroll teams, PwC (ServiceTitan’s external auditors) and Computershare (ServiceTitan’s transfer agent) to provide equity reporting, including with respect to equity-related disclosures in our S-8, 10-Q, 10-K and Proxy Statement filings with the SEC. • Collaborate with internal and external advisors to (i) establish new equity programs, and related policies and procedures, as ServiceTitan expands internationally, and (ii) track, monitor and comply with international equity reporting deadlines. • Lead efforts to streamline recurring equity work and enable more efficient, accurate and timely processing of equity plan data, including automating processes with AI functionality. • Partner with Legal to (i) track beneficial ownership and oversee proper filing of required Form 4 documents for Section 16 officers, (ii) maintain opening and closing of the insider trading windows and Section 16 officer trade restrictions in E*TRADE, (iii) track executive 10b5-1 plan transactions and provide Investor Relations and other teams with visibility into potential transactions, and (iv) help execute executive estate planning and similar transactions and transfers. • Manage preparation of year-end E*TRADE requirements and employee tax statements. • Support equity-related components of M&A activity, including conversion of target equity awards, tracking of M&A-related equity grants and performance milestones, and post-transaction integration. • Ensure SOX compliance for all covered aspects of the stock administration function, including user access reviews, grant approvals and releases, and equity reconciliations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you interested in learning what it takes to launch a new school year, and work alongside a passionate, mission-oriented team? As a part of our Zeta Summer Internship Program, you will gain invaluable insight into schooling by supporting our schools and staff in preparation for the launch of the 2026-27 school year. Zeta Summer Interns will have a strong work ethic, be extremely dependable, and be able to manage multiple tasks at once in a strategic, organized way. You will work with and learn from a team of mission-driven, high-achieving, passionate colleagues to help Zeta succeed in its mission to build and sustain high-performing schools that forge thriving communities of lifelong learners, problem solvers, and innovators. This internship offers the unique opportunity to learn about various aspects of preparing for a new school year, with a focus on one key functional area. You will get the chance to work with and shadow colleagues who have experience in various careers including teaching, school administration and leadership, operations, consulting, finance, etc. Responsibilities - Support enrollment efforts, guiding families through the registration process and helping create a welcoming and seamless start to their Zeta experience. - Proctor virtual assessments for incoming 2nd–8th grade students, helping us better understand and support each learner’s unique needs. - Streamline and document key operational processes, and update resources on Zeta’s central hub for internal information and tools. Qualifications - Demonstrated passion for the mission, vision, and core values of Zeta Charter Schools. - Strong work ethic and a willingness to do whatever it takes to get the job done. - Excellent communication and customer service skills. - Strong problem-solving mentality and attention to detail. - Desire to work tirelessly and collaboratively in order to ensure our schools are 100% ready for staff and students heading into the 2026-27 school year. Requirements - This will be a remote internship. - The internship duration is 8 weeks long, from June 22nd, 2026 through August 14th, 2026. - Interns can expect to work 6-8 hours a day, with exact hours determined closer to the start of the internship and in close coordination with your Manager. - We are accepting applications from college students for this position, with a preference for current Sophomores or above. - Compensation for this position is $17.00 an hour. Company Description At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. - Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. - We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).