• Lead and develop a team of technology and data professionals • Set and evolve the technology strategy for all Real Estate systems • Serve as liaison between McKesson Technology, business stakeholders, vendors, and MRE users • Oversee functionality, enhancements, and governance of all real estate technology systems • Lead evolution and modernization of Operational Technology

• Proactively follow up on inbound leads to efficiently qualify or disqualify marketing-generated prospects. • Engage with potential clients from the existing database through targeted outbound efforts, including phone calls, texts, emails, and social media outreach. • Transform qualified leads into valuable client accounts, nurturing relationships to ensure retention and growth. • Upsell existing programs to drive larger purchases and cross-sell clients into other offerings, such as charters or jet card memberships. • Build and maintain strong partnerships with private jet operators to expand product knowledge and ensure access to a diverse range of aircraft, creating tailored solutions for clients. • Work closely with sales leadership, flight operations, central sourcing, and finance teams to deliver seamless services that meet the highest standards of client expectations. • Maintain meticulous records of all prospecting activities in Salesforce, ensuring accuracy and consistency across client interactions. • Deliver weekly updates on prospecting efforts and pipeline health to track progress and align with sales goals. • Represent Magellan Jets by attending industry and community events to build a robust professional network and strengthen the company’s presence locally and beyond.

• Inform and drive execution of Highmark Health's SDoH strategy • Lead a team in developing and implementing innovative programs • Collaborate with key stakeholders to improve health outcomes • Establish performance metrics and evaluation frameworks for SDoH programs • Analyze data to inform strategic decision-making

• Lead the end-to-end analytics for CAHPS and HOS, ensuring clarity, rigor, and timeliness across all deliverables • Oversee core capabilities including: Survey measure forecasting and performance modeling, Member-level and plan-level insights, Response likelihood models and risk profiling, Promoter/detractor segmentation and experience drivers, NLP-based insights from CAHPS Gaps, Pulse, and other feedback sources, • Connect analytics insights to operational strategy with clarity, accuracy, and executive-ready storytelling • Serve as the primary analytics partner to Stars CAHPS/HOS leadership, aligning on objectives, informed risks, and strategic opportunities • Act as a thought leader to shape strategy, identify innovation opportunities, and translate evolving business or regulatory needs into actionable analytics roadmaps • Strengthen cross-functional collaboration across Stars, Stars-adjacent teams, product, clinical and operational partners, and enterprise analytics groups • Provide analytics oversight related to CAHPS/HOS vendor partners ensuring methodological rigor, data integrity, and performance accountability • Contribute to modernization and long-term capability planning (e.g., new modeling approaches, new data sources, platform/tool enhancements) • Prepare and deliver materials for the highest levels of company leadership, ensuring alignment of message, timing, confidence, and risk framing • Synthesize complex analytics into clear narratives that support informed decision-making in high-stakes settings