This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At Regions, the Mainframe Systems Engineer installs and maintains mainframe operating systems ensuring the stability, performance and security of our mainframe environment while driving innovation and continuous improvement. - Evaluates system specifications, input/output processes, and working parameters for hardware/software compatibility - Troubleshoots and resolves complex technical issues related to mainframe systems and applications - Administers, configures, and maintains mainframe systems, including hardware, operating systems, and software components - Maintains operational effectiveness and efficiency by monitoring, evaluating, and adjusting mainframe operating systems - Maintains quality service by establishing and enforcing organization standards - Maintains installation records by documenting system configurations, procedures, and best practices - Resolves problems by determining cause, providing technical assistance to applications and other support staff - Develops and implements backup and disaster recovery strategies to ensure business continuity - Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents Qualifications - Bachelor's degree in Computer Science, Business, or a related field and six (6) years of mainframe infrastructure technical software and hardware analysis, programming, and installation experience - Or, a High School Diploma or GED with ten (10) years of experience of mainframe infrastructure technical software and hardware analysis, programming, and installation - Experience in installation and support of Mainframe system products including ZOS, CICS, MQ, DB2, Storage, Automation, ZLINUX or Networking - Experience in problem determination, installation and support of mainframe products, disaster recovery experience and knowledge, and performance and tuning experience - Experience in opening, managing, solving, and closing problems with vendor support centers Requirements - Ability to work in a team environment when applicable - Ability to work under limited guidance - Ability to work under pressure and meet deadlines - Excellent problem solving and troubleshooting skills - Strong communication and collaboration abilities - Strong understanding of mainframe hardware Benefits - Paid Vacation/Sick Time - 401K with Company Match - Medical, Dental and Vision Benefits - Disability Benefits - Health Savings Account - Flexible Spending Account - Life Insurance - Parental Leave - Employee Assistance Program - Associate Volunteer Program

• Serve as a strategic partner to technical teams and business stakeholders • Coordinate with Developers and service providers for task assignments • Define project requirements and establish project estimates • Provide support to development and testing scrum teams • Ensure timely delivery of solutions in conjunction with project sponsors • Provide industry thought leadership to team members • Manage multiple IT projects simultaneously • Present and communicate at all levels within the organization • Assist in requirements management

• Work on structuring and evolving the BI and Analytics strategy, aligned with business objectives. • Define and maintain corporate data standards, including naming conventions, metrics, indicators (KPIs), and dimensional models. • Support decisions on data architecture (Data Warehouse, Data Lake, Lakehouse), ensuring scalability, quality, and performance. • Translate business requests into clear, well-documented analytical requirements. • Develop, review, and optimize dashboards, reports, and semantic models, ensuring adherence to defined standards. • Ensure consistency, reliability, and traceability of the data used in reports and dashboards. • Define data quality rules (validation, completeness, accuracy, timeliness). • Work on continuous performance improvements for queries, data loads, and visualizations. • Support versioning, publishing, and maintenance processes for BI assets. • Act as a technical reference for BI and data vendors and third-party teams. • Define technical standards and best practices to be followed by third parties. • Perform technical reviews of deliverables (modeling, dashboards, pipelines, documentation). • Serve as a bridge between IT/Data and business areas, promoting a common understanding of metrics and analyses. • Assist users in correctly interpreting data and indicators.

• Manage relationships with business partners and ensure delivery of IT features that meet the goals and objectives of the organization. • Take ownership within the team for support of Commercial and Tech Support portfolio features and collaborate with other analysts within the team. • Assist in the planning, design, development of new Enterprise Application implementations and projects and enhancements. • Gather requirements with business users and IT team members to provide optimal solutions for business needs. • Create and maintain documentation on interfaces, jobs, schemas, standard operating procedures, and work instructions pertaining to data, data movement, systems, and databases. • Troubleshoot incidents, fulfill support requests, and ensure the overall health of Commercial and Tech Support Team managed applications.