Loyalty Juggernaut

• Deliver compelling live and virtual demonstrations of the GRAVTY platform to prospects and partners. • Help turn complex capabilities into clear, client-relevant stories and use cases. • Participate in discovery calls and workshops with prospects. • Ask thoughtful, structured questions to understand their current programs, technology stack, and pain points. • Capture and document requirements so sales, product, and delivery teams are aligned. • Work with sales and product teams to map client needs to GRAVTY features and configurations. • Help create simple solution outlines, demo scripts, and “day in the life” flows that bring the platform to life for each prospect. • Configure demo environments with relevant data, offers, and journeys ahead of key meetings. • Keep demo scenarios fresh, realistic, and aligned to target industries (airlines, hotels, retail, banking, etc.). • Assist with RFP responses, presentations, and product sections of proposals. • Provide feedback from the field to product and marketing on what prospects are asking for and how competitors are positioning themselves. • Maintain competitive intelligence for GTM effectiveness. • Stay current on new GRAVTY releases and features; become a go-to person for “how it works” in specific areas. • Build a working understanding of loyalty mechanics, martech stacks, and adjacent technologies.

• Define and execute a well-defined sales strategy and roadmap for your accounts/territory to achieve your sales objectives and targets. • Build and maintain deep-rooted relationships with CIOs/CTOs/CMOs/ CXOs, acting as a trusted advisor on loyalty and tech-driven engagement. • Solve unique customer challenges with resilience, using GRAVTY®’s flexible architecture to deliver bespoke value. • Clearly articulate LJI’s value proposition and industry impact, demonstrating how our serverless technology and unique GRAVTY®offerings ,transform loyalty into a strategic growth engine, driving measurable results and sustained competitive advantage. • Work effectively with System Integrators (SIs) and partners, resellers, and marketing agency partners to scale LJI’s footprint within massive enterprise accounts. • Lead cross-functional teams across Sales, Product, Marketing, and Delivery to ensure a seamless customer journey from initial pitch to value realization.

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs). • Develop comprehensive business cases and market feasibility analyses. • Provide expert guidance on customer loyalty strategies, recommending tailored solutions to address specific business challenges. • Oversee the implementation of loyalty program using GRAVTY®, ensuring seamless integration into clients' existing systems. • Design, deliver, and maintain training programs for client users. • Manage project documentation and ensure compliance with agreed-upon service level agreements (SLAs). • Collaborate with the product management team to drive innovation and deliver transformative product features. • Develop high-impact product marketing collaterals, including white papers and presentations. • Contribute to go-to-market strategies, ensuring product alignment with market trends and customer needs.

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs). • Develop comprehensive business cases and market feasibility analyses. • Provide expert guidance on customer loyalty strategies, recommending tailored solutions to address specific business challenges. • Oversee the implementation of loyalty program using GRAVTY®, ensuring seamless integration into clients' existing systems. • Design, deliver, and maintain training programs for client users. • Manage project documentation and ensure compliance with agreed-upon service level agreements (SLAs). • Collaborate with the product management team to drive innovation and deliver transformative product features. • Develop high-impact product marketing collaterals, including white papers and presentations. • Contribute to go-to-market strategies, ensuring product alignment with market trends and customer needs.