BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer.
Managing Consultant - Clinical Performance Improvement (Clinical Nursing Operations )
Location
United States
Posted
101 days ago
Salary
$120K - $165K / year
Job Description
Managing Consultant - Clinical Performance Improvement (Clinical Nursing Operations )
BRG
We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. Our four core service offerings include: - Business Transformation Advisory - Margin & Operational Improvement - Quality Improvement & Clinical Care - AI & Digital Solutions Clinical and Quality Transformation (CQT) helps providers improve care for their patients by implementing evidence-based leading practices to enhance clinical quality, operational efficiency, and care delivery. CQT’s broad-based engagements help providers transform how they deliver care through a combination of reduced complications and mortality, optimizing surgery quality and operations, improved throughput and length-of-stay reduction, improved emergency department performance, quality infrastructure enhancements, and more accurate clinical coding and documentation—helping organizations deliver better patient care and outcomes while most effectively utilizing their clinical resources and infrastructure. BRG’s Clinical Performance Improvement (CPI) service line within CQT emphasizes long-term, sustainable improvements in patient care operations through strong collaboration and inclusiveness across the care continuum. Our methodology stands out in the industry due to its comprehensive scope and the extensive involvement of physicians and clinicians in its implementation. We view clinical redesign efforts as a cyclical process in which implementation activities in one area build momentum for other activities throughout acute care, ambulatory or post-acute organizations. We customize our focus to address our clients' specific pain points, guided by key performance indicators in both foundational support and targeted interventions. It is our belief that a high-quality, efficient, and cost-effective patient care focus must begin at the point of entry and extend through post-hospitalization. The CPI service line is comprised of four pillars: Care Transitions, Emergency Care Solutions, Perioperative Services Optimization, and Clinical Nursing Operations. Each focuses on an area that has a vital role in the provision of patient care in a health care system. This position is with our Clinical Nursing Operations (CNO) pillar. Clinical Nursing Operations (CNO) strategically aligns staffing and operational resources to enhance workflow efficiency, reduce reliance on external staffing, lower costs, and improve nursing-sensitive quality indicators. The Managing Consultant in the CPI service line at BRG leads complex performance improvement projects within their expertise pillar, overseeing project teams and ensuring high-quality deliverables. This role drives client value through advanced analytics, industry expertise, and strategic recommendations. Managing Consultants are expected to demonstrate leadership, manage multiple projects, and contribute to business development and staff development initiatives. Flexibility for travel (up to 80% of time) is required for this position. Travel volume is dependent on project and client needs. Responsibilities: o Ability to serve as engagement director for small projects limited to employee’s specific area of subject matter expertise o Support project workstream(s) under the direction of the project workstream/pilar Subject Matter Expert (SME), or serve as the SME if it is in the individuals core-knowledge area: o Supporting SME in non-core knowledge area: - Support CPI SME in the workstream assessment and/or implementation deliverables. - Assists CPI SMEs in establishing client processes/policies that maximize the quality and efficiency of client operations. - Monitors implemented workstreams and provides timely feedback to CPI SMEs as directed. - Ability to independently meet with clients and executives to advance project deliverables - Ability to independently create client facing materials including but not limited to slide decks and other materials o Acting as SME in core-area of knowledge: - Ability to serve as service line lead for both small and fully integrated client delivery projects - Ability to develop project plan and client deliverables for smaller-scale projects - Ability to independently implement client deliverables created by self or a SME - Ability to lead performance improvement work teams towards developing future-state processes - Ability to independently meet with clients and executives to advance project deliverables - Ability to independently create client facing materials including but not limited to slide decks and other materials o Mentoring and Coaching - Ability to lead, manage, develop, mentor, and coach junior staff supporting the managing consultant’s projects - Following 1 year of employment, ability to effectively serve as a “buddy” for other managing consultants or junior staff joining the firm - Following 1 year of employment, ability to serve as an assigned coach in support of ongoing mentorship, coaching, and development of junior staff o Submits complete, accurate, and on-time expense reports and time entry o Contributes internally to advancement of the firm through participation on work teams, task forces, etc. o Actively notifies superiors when bandwidth for additional utilization exists o Effectively utilizes non-productive time towards professional continuing education, and/or advancement of the firm o Maintains licensure and certifications in place at the time of assuming the role o Willingness to work in other service lines as directed/assigned o Ability to serve as a client’s interim leader in their area of subject matter expertise o Develops thought leadership that advances self and BRG’s brand in thought leadership (e.g. white papers, podcasts, presentations at conferences, case studies at project conclusion, etc.) o Other duties as assigned. Qualifications: o Either 6+ years of experience in clinical performance improvement consulting or 10+ years of industry experience in a relevant role with relevant licensure/certification(s), including at least five years of industry experience in a relevant director-level leadership (e.g. Registered Nurse, Social Worker, or experience in a health system performance improvement department with Lean Six Sigma Black Belt Certification or Certification as a Project Management Professional (PMP)) o Bachelors Degree required in health or related field from an accredited college/university, or equivalent training/experience; Masters Degree in a relevant field is preferred. Candidates without a Masters Degree must enroll in a Masters program and earn their degree within three years of being hired into the role. o Board Certification(s) preferred in area of subject matter expertise o Advanced proficiency in data analytics and benchmarking tools o Credible as a subject matter expert in specific domain of expertise o Demonstrated leadership and project management experience o Strong communication, analytical, and client management skills o Expanded operational knowledge of inpatient nursing, including care models, standards of care across varying inpatient levels and effective resource utilization. o Strong expertise in workforce and productivity infrastructure including census and workload variability management, skill-mix methodologies, workforce planning tools and staffing to demand strategies. o Applies proven change management skills to guide stakeholders through process redesign workflow transformation, and adoption of sustainable operational improvement. o Able to interface effectively with the client’s nursing and labor initiative leaders. o Actively participate in inpatient nursing initiatives and independently lead smaller initiatives to drive process efficiencies and operational excellence. Working Conditions: While performing the duties of this role, the employee will work in a variety of environments, including professional office settings, client facilities, and remote/home offices. The position requires frequent travel, which may involve extended periods of sitting during transportation and carrying or lifting personal luggage. Client engagements may require periods of walking, standing, or moving throughout facilities. The role routinely uses standard office equipment such as computers, phones, and virtual collaboration tools. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some client engagements and local jurisdictions require proof of seasonal influenza vaccination, COVID‑19 vaccination, or other communicable‑disease vaccinations as a condition of its contract(s). Employees assigned to those engagements must meet applicable requirements. Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship. Managing Consultant Salary Range: $ 120,000 - $ 165,000 Job title and compensation to be determined based on qualifications and experience. #LI-JQ1| #LI-Remote About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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