• Design, build, and maintain customer-facing and internal products and APIs, following best practices around security, performance, reliability, and maintainability. • Contribute to technical and product decisions by providing thoughtful input, raising trade-offs, and helping execute on agreed-upon solutions. • Collaborate with engineers across functional areas (Android, Machine Learning, Data, DevOps, etc.) to support shared systems and identify opportunities for improvement. • Participate in on-call rotations and operational work, helping diagnose issues, improve system reliability, and reduce future incidents. • Continuously improve existing systems, by refactoring code, reducing technical debt, and improving developer productivity.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You will be a key contributor to the Engineering team responsible for building and maintaining the client-side applications and backend systems that power the Gametime experience for millions of users. We empower engineers to take full ownership of their code and foster a culture grounded in testing, code reviews, observability, experimentation, and operational excellence. At Gametime, we value collaboration, inclusivity, and the strength of diverse perspectives — creating an environment where people love to build together. We are seeking an experienced Senior Backend Software Engineer II to join the E-Commerce Platform team. This team is responsible for the technology and systems that power the Payment, Fraud, and Account Management domains of the Gametime marketplace. This is a senior individual contributor (IC4) position for engineers who are domain experts, lead complex initiatives across teams, and raise the technical bar through mentorship and architectural influence. You will collaborate closely with Engineering, Product, Design, Data, and business stakeholders to shape the future of our platform. Key Responsibilities - Lead the architecture and implementation of high-performance Golang microservices for e-commerce checkout, account management, and fraud mitigation. - Own the technical design and execution of cross-functional projects, ensuring long-term scalability, maintainability, and performance. - Build, test, monitor, and maintain mission-critical integrations and infrastructure. - Explore and help implement AI-powered capabilities within our systems and workflows, including agentic tools and intelligent automation. - Develop reliable external and internal APIs supporting up to 1 million RPM. - Collaborate with Product, Design, Data to shape technical solutions that align with customer and business needs. - Mentor engineers across the team by sharing knowledge, reviewing code, and encouraging engineering excellence. - Drive the end-to-end execution of projects, from initial concept to production. - Identify and drive improvements in system reliability, scalability, observability, and deployment pipelines. - Promote a high-performing, inclusive engineering culture through tech talks, code quality standards, and thought leadership. Key Competencies Technical Skills - Backend Language Proficiency: Expertise in developing high-throughput systems using Golang (or Python, Ruby, Java, C++, C#, Rust, Scala, etc.). - Codegen Tooling: Experienced in using AI for Codegen and evangelizing use and best practices for integrating it into development workflow. - Scalable Systems: Experience building distributed systems that support millions of RPM with low latency. - Familiarity with: OIDC Authentication (Google, Apple SSO), E-Commerce Fraud Prevention, Payment Service Provider Integrations (Stripe). - Workflow Orchestration: Experience designing and operating state machines and long-running workflows using systems like AWS Step Functions, Temporal, or equivalent orchestration frameworks. - API Design: Skilled at designing resilient public and internal APIs. - Cloud Infrastructure: Proficient with AWS, Google Cloud, or Azure and infrastructure-as-code practices. - Event-Driven Architecture: Strong experience with Kafka, RabbitMQ, or equivalent messaging systems. - Database Management: Strong experience with SQL (e.g. PostgreSQL, MySQL) and NoSQL systems (e.g. MongoDB, DynamoDB, etc.). Nice to Have Qualifications - Proven experience with workflow orchestration and automation tools; minimum 2 years of hands-on experience with EDFlow for streamlining cross-functional data pipelines and legacy system integration. Leadership & Collaboration - Domain Expertise/Ownership: Deep understanding of key product areas with the ability to lead initiatives from concept through production. - Mentorship: Actively mentors engineers and uplifts team performance through coaching and feedback. - Project Leadership: Independently manages the full lifecycle of complex projects involving multiple stakeholders. - Cross-Functional Collaboration: Strong communicator and trusted partner to Product, Design, Data, and Engineering peers. - Strategic Influence: Helps shape technical direction, roadmap priorities, and engineering best practices. Minimum Qualifications - Education: Bachelor’s degree in Computer Science, Engineering, or a related field. - Experience: 8+ years in software engineering with 4+ years specifically working on high-throughput backend systems. Pay Range United States - Pay Range: $188,737 - $222,044 USD Diversity Commitment Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

• Ensure customer success in building and launching Amazon Connect solutions • Conduct technology assessment and audits • Facilitate business process reviews • Educate customers on AWS value proposition • Lead discovery for customers, help build ROIs for projects • Translate customer requirements into contact center design • Oversee and mentor technical teams • Act as a liaison between technical teams and business stakeholders • Drive best practice contact center design • Effectively manage all aspects of project and customer communications • Deliver customer end user training and documentation • Exercise independent judgment on enterprise level projects • Lead vision and strategy discussions

• Define and document API specifications, endpoints, data models, and protocols (REST, GraphQL) using tools like OpenAPI • Build and implement APIs using programming languages and frameworks such as Java (Spring Boot/Spring Batch), Python, Ruby, and .NET • Ensure seamless integration of APIs with internal systems, external applications, and third-party services • Write unit, integration, and end-to-end tests for APIs • Debug and resolve issues to ensure reliability and performance • Implement authentication, authorization, encryption, and other security best practices to protect data and services • Monitor and optimize API performance, scalability, and reliability using tools like Jaeger, OpenTracing, and GitHub Actions • Manage API versions and ensure backward compatibility as APIs evolve • Work closely with front-end and back-end developers, architects, QA engineers, and other stakeholders to deliver robust solutions • Create and maintain clear, comprehensive documentation for API consumers, including usage examples and best practices • Provide ongoing support and implement enhancements based on user feedback