The Program Manager, Health Plan Data Submissions is responsible for designing, owning, and operating a process-driven, capacity-aware planning and execution model for the Submission Files Team, with primary accountability for Health Plan Data Submissions, including HPDE, Bridge, PayerOne, and DAV.     This role ensures submission timelines are predictable, scalable, and resilient to ad-hoc demand, while maintaining clear visibility, governance, and accountability across stakeholders. The Program Manager owns the end-to-end planning, coordination, and execution of submission cycles, delivering against non-negotiable deadlines in a complex, highly regulated environment.     Serving as the central point of accountability for submission delivery, this role works cross-functionally with Configuration, File Generation, Validation, and Delivery teams to align capacity, timelines, and priorities. Success requires strong operational judgment, disciplined execution, attention to detail, and the ability to manage ambiguity while ensuring data accuracy and minimizing delivery risk.    Responsibilities:   - Own and manage the end-to-end Health Plan Data Submissions program lifecycle (HPDE, Bridge, PayerOne, DAV), from intake and planning through file generation, validation, submission, and confirmation  - Design and maintain a capacity-aware, input-driven execution model that replaces static calendar-based planning and improves delivery predictability  - Ensure delivery against fixed, non-negotiable submission deadlines while managing competing priorities and ad-hoc demand  - Serve as the primary point of accountability for submission delivery, providing clear status reporting, risk assessment, and escalation to stakeholders and leadership  - Translate technical, operational, and business requirements into clear timelines and executable delivery plans  - Coordinate cross-functional teams to ensure clear ownership, effective handoffs, and timely execution  - Proactively identify delivery risks, assess impact, and implement mitigation strategies to minimize errors, rework, and downstream disruption  - Establish and maintain a structured system of record for submission requests, milestone tracking, and delivery confirmations to reduce manual coordination risk

• Lead high-priority, cross-functional program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for execution quality across multiple workstreams. • Contribute to the development of ActBlue's operational roadmap, translating organizational strategy into actionable program plans and supporting execution across the organization. • Drive cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization. • Incorporate diverse stakeholder perspectives to drive business results, consistently applying ActBlue's practices, historical context, and stakeholder needs in decision-making. • Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization. • Build and manage detailed program plans, including timelines, milestones, and resource considerations. • Identify and mitigate program risks, proactively resolving issues and escalating tradeoff decisions to senior stakeholders as appropriate. • Serve as a strategic thought partner to leaders across the organization, providing analysis on program performance, organizational trends, and continuous improvement opportunities. • Foster stakeholder alignment, bringing together diverse perspectives and leading through influence across teams. • Continuously evaluate programs using data and stakeholder feedback, adapting strategies to improve impact and efficiency. • Lead end-to-end planning and execution of high-visibility internal events - including all-staff gatherings and organizational offsites - ensuring they are strategically purposeful, operationally seamless, and reflective of ActBlue's culture and values. • Support external event programming for partner and customer audiences, contributing to experiences that advance ActBlue's relationships, brand, and mission. • Develop event management standards, playbooks, and vendor relationships that enable consistent, high-quality execution across event types and audiences. • Define success metrics for events and produce post-event analyses that capture ROI, stakeholder feedback, and lessons learned. • Partner with Communications, Marketing, People & Culture, and senior leadership to ensure event content, logistics, and attendee experience align with organizational messaging and goals. • Manage event budgets with rigor, negotiating contracts and vendor relationships to maximize impact within resource constraints.

• Act as primary client liaison for SDO-governed projects and programs • Lead standalone projects and workstreams within multi-year, cross-functional transformation programs • Ensure alignment with transformation strategy, portfolio objectives, and program roadmaps • Maintain momentum, cohesion, and clear ownership across all workstreams • Manage day-to-day operational execution, including task definition and resource allocation • Participate in integrated planning rhythms across SDO programs • Develop and maintain project plans using PMO methodologies tailored to stakeholder needs • Ensure adherence to SDO intake, prioritization, governance, and reporting standards • Manage project scope, budget, timelines, and resourcing • Drive benefits realization by ensuring scope and solutions align to intended business outcomes • Communicate project status, milestones, budget tracking, and risks to executive sponsors and business stakeholders • Own escalation and change control processes, ensuring timely resolution • Prepare and maintain all project management reports using SDO-standard formats • Coordinate with vendors from SOW development through delivery • Manage vendor onboarding, accountability to contract, deliverables, and timelines • Lead vendor calls and maintains productive vendor relationships • Identify, assess, and manage project risks and issues with appropriate urgency • Facilitate problem-solving by bringing the right stakeholders together and driving closure • Own accountability for decision-making at the appropriate organizational level • Foster growth of project management capabilities within the PMO • Contribute to the overall goals and objectives of the Project Management Office

• Executes and refines program initiatives to meet organizational goals. • Develops and refines the scope of the program in response to evolving organizational and community context. • Supports program initiatives with other key data. • Face and voice to the media, immediate community, community leaders at all government levels. • Plans the program from start to completion involving deadlines, milestones and processes. • Develops, manage, track and report operational budget for the program. • Meets with stakeholders to discuss program status and goals. • Devises evaluation strategies to monitor performance and determine the need for improvements. • Supervises project /site managers involved to provide feedback and resolve complex problems. • Discovers ways to enhance efficiency and productivity of procedures and people. • Applies change, risk and resource management principles when needed. • Ensures program operations and activities adhere to legal guidelines and internal policies. • Keeps senior management informed with detailed and accurate reports or presentations. • Hires, trains and is a motivating mentor to staff. • Creates and nurtures effective communication within the organization. • Builds strong team through open communication and by collaborating on decision-making responsibilities. • Performs other job-related duties as assigned